This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Trying to avoid another vehicle approaching me in a head on collision, my engine began to stall, brakes locked up which caused suspension issues of the vehicle. Due to this, the vehicle was completely totaled and global lending services is consistently reporting it as a repossession. Both vehicles were in motion and it was on a la hwy.
I was driving and out of nowhere the car started to bog down and the check engine light came on. It continued to do it every few seconds and was getting worse the whole way to the shop, which was the closest one I could find as soon as it started doing it. The shop ran the error code and got a knock sensor error. I had Kia come pick it up and take it to the shop. The shop performed a bearing clearance check and the vehicle did not pass so they replaced the engine and intake manifold due to "catastrophic failure". while replacing the engine they found the turbo had play and so they installed a new turbo assembly. After engine replacement they found the starter seized, they replaced the starter. After engine replacement they performed the ECU update and reset adaptive values, then performed wiring signal interference check which started ok. Immediately after getting the vehicle back from the shop I noticed a loud noise coming from front driver wheel area. Shop ended up replacing caliper and wheel bearings along with needing an alignment. All happened around 58K miles. Luckily still under warranty. Shop said it was just a bad engine. Nothing I could of done could of caused it.
This car has given me problems first the engine went up just locked up. The brakes pulsate won't stop and I have changed the rotors and brakes 3 times. The dealer said nothing is wrong. Suspensions car rocks and bounces. Now the radio is out. And my window won't go up if put down. The was in motion for all.
I have taken my car in to 3 different shops because I have a major bouncing in my front end. Everyone is saying noting is wrong but I can only go so fast. I have my tires and stuff rotated all them time hoping it helps. Sometimes it makes it worse. The dealer in St george says nothing is wrong. I drive the highway but can only do 65 mph. When the bouncing happens the steering wheel is bouncing too. I have had the bouncing for about 10 months. I bought the car used with 79,000 miles on it. The used car dealer told me that it was still under warranty but Kia said since I was the second owner there was no warranty. I have a 3 year old boy that rides in here and I don't want to wreck with him in it.
- Littlefield, AZ, USA
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The contact owns a 2015 Kia Optima. The contact stated that the dealer provided routine maintenance for the vehicle and also indicated that an alignment was required. The contact also mentioned that the vehicle swayed left and right, which caused the suspension to be unstable in the front of the vehicle. The dealer was notified of the failure. The contact was unable to get the dealer to respond to the request to repair the vehicle for several weeks. The vehicle was not repaired and was parked at the contact's residence. The VIN was not available. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 58.
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- Snellville, GA, USA