Notes: As long as catastrophic engine failure at under 60,000 miles is the top owner complaint, it'll be pretty hard to recommend the 2012 Sorento.


really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
27,312 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Sorento lights problems

lights problem

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2012 Kia Sorento Owner Comments

problem #8

Sep 212016


  • 56,500 miles


The contact owns a 2012 Kia Sorento. While driving approximately 60 mph, the passenger side low beam headlight failed. The contact had to switch to the high beams in order to get home. The same failure occurred three other times on the same side of the vehicle. The contact drove the vehicle to the dealer where it was determined that the manufacturer utilized the wrong size wire. The vehicle has been at the dealer three times for the same failure this month and the harness had to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 56,500.

- Kempner, TX, USA

problem #7

Dec 232015


  • 54,000 miles
Purchased new 2012 Kia Sorento sx 3.5 in May 2012. It now has 54K miles. I have had to replace headlight bulbs both sides on 3 occasions and high intensity driving lights (oem) 2 times each side. The last time 12/23/15 the dealer (langdale Kia, valdosta ga) stated that the socket on the passenger side driving light was defective, causing the bulb to explode, and the intense heat and debris caused damage to the reflector and interior of the lens housing, making it not repairable. The replacement cost including 1.5 hr. Labor is over $300, and the service writer stated it was not covered under warranty be cause of age, mileage, and the bulb that caused the damage was not covered under any warranty?? I have also had to replace interior courtesy light bulbs and also tag light bulbs. I have spent approx. $200 since purchasing the vehicle! this is ridiculous for a $38000 vehicle.

- Valdosta, GA, USA

problem #6

Aug 032015


  • miles
Low beam drivers side headlight has been replaced three times within a six month period with sylvania brand bulbs and the passenger side also has been replaced three times and is currently out again I noticed when I started my car to drive home from work. When I arrived home the light was working and went out again the next evening. This is a never ending issue.

- Mosheim, TN, USA

problem #5

Mar 252015

Sorento 6-cyl

  • 60,000 miles


On Monday, March 23 at 8 pm, I arrived home and parked my car in our driveway close to our house. I loved up and went inside. At 4:30 am Wednesday morning, my son came into our bedroom saying be thought sunshine was trying to break into my car because the car alarm was going off. I went to the window to look out, and immediately see that the car was on fire. The flames appeared to be coming from the left driver's side tail light. We called 911. By the time the fire department arrived the whole back half of the car was on fire. The fire was roaring. The car was totaled. An arson investigator rolled out arson. It was the craziest thing I have ever witnessed and it was terrifyingly close to our house. The fire was already in our yard when the fire department arrived. I shutter to think what would have happened if my son had not woolen up when he had. The fire was so close to the gas tank, we are lucky there want a full on explosion. The weather was mild and dry when it happened and there was no deferred maintenance on the car. I simply can't imagine what could have caused the fire. My best guess is that something set of the car alarm which on turn shorted and sparked the fire in the flashing rear lights. It was a certified used vehicle and in perfect condition that I purchased in September 2014.

- Louisville, KY, USA

problem #4

Mar 222015

Sorento 6-cyl

  • miles
I bought this used 2012 Kia Sorento March 14th 2015 and 8 days later the lights in the cup holder and floor board wouldn't turn off. I took back to dealership and they told me that they could run a diagnostic or just unplug. I was going to cost me money even though I only had the Sorento for 8 days. Is there a recall on the color lighting?

- Olathe, KS, USA

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problem #3

Sep 042014


  • miles
While driving at highway speeds all dashboard instrumentation, A/C and headlights were lost. It was later determined that a short in the driver's seat wiring harness had blown the fuse for control module #2 resulting in the aforementioned instrumentation and safety equipment.

- West Palm Beach, FL, USA

problem #2

Feb 132013


  • 13,000 miles
I have a 2012 Sorento that has been nothing but a constant headache. Just some minor issues have been a headlight that continuously has to be replaced because of a short that they service department can't get to the bottom of. I medium issue that is becoming a health hazard is that the car is leaking water into the floorboard and causing mold to grow. An even bigger issue is that when with speeding up fast like when entering an interstate or slowing down the vehicle will completely stall and I have to make my way off the road to restart the vehicle. This is extremely dangerous for myself and my kids. I live in a city and I have been lucky to have not have been in a serious accident yet. I have had several close calls. I have contacted Consumer Affairs and been told to go to a dealership. I go to a dealership and they basically tell me I'm crazy and nothing is wrong. I guess it will take someone getting killed by being in a accident before some action is taken. Hate to be so blunt bit being nice about the issue has yet to work!!!!

- Mobile, AL, USA

problem #1

Jul 222013

Sorento 4-cyl

  • 35,000 miles
My 6 year old child got into the vehicle to get a drink. She hit the gear shift and it went from park to gear and rolled down the hill until coming to a stop by hitting a tree. My neighbor tried to stop the car from rolling but he could not get the door open because it locked. My child was in the passenger side of the car and the keys were not in the ignition. Kia service manager told me that the car should not go out of park unless the keys are in the ignition and the brake is pushed.

- Falls Of Rough, KY, USA

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