Notes: As long as catastrophic engine failure at under 60,000 miles is the top owner complaint, it'll be pretty hard to recommend the 2012 Sorento.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,983 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Sorento wheels / hubs problems

wheels / hubs problem

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2012 Kia Sorento Owner Comments

problem #3

Oct 272014


  • 23,072 miles


While driving approximately 35 miles per hour on a paved city road, the driver's side front wheel caved into the vehicle (detached from the vehicle). The vehicle had never been in an accident nor hit any significant holes. The incident was spontaneous without any apparent cause. The vehicle was towed to a Kia dealer, who found that the bottom bolt of the strut had broken and fallen out.

- Magnolia, TX, USA

problem #2

Jun 302014

Sorento 4-cyl

  • 41,578 miles
For several weeks a noticeable clunk in rear axle. Obvious at initial start and upon deceleration from speeds above 30. When decelerating right at 30mph a click and clunk occur. Took it in to dealership in bradenton, Florida, sunset Kia. They kept vehicle overnight. I explained the problem was not normal and had only recently begun but was concerned since a mechanic friend thought it involved rear axle. I informed the Kia service rep that a long trip through dangerous western us mountains was to begin soon and it must be safe. That day they called and said they did test drive comparing it with another car test driven and both did same thing. They concluded the car was "operating as designed." The next day when I picked it up and stressed this was not "as designed" because it just began to act up I was told that the tech found "subtle movement of either trans mounts or drive axles." This was also noted on my receipt from Kia. My god they admitted the problem then would not repair it! when pressed as to the safety of this condition I was informed by dustin hoffman "well the axle could freeze up but just pull over." I pressed "how can you do that safely on a highway doing 70?" unbelievable!!! when pressed about how they could let me, given my stated plans, leave in a potentially catastrophic accident waiting to happen the reply was simply "the tech found it to be operating as designed." I noted my objections on their bill and my copy. I also noted the tech only drove the vehicle.02 tenths of a mile according to the trip odo. The only thing they finally said was "the tech started a service line." Whatever that is.

- Port Charlotte, FL, USA

problem #1

Oct 102011


  • 1,300 miles
The panel assembly under cover is broken off easy and obstructing the wheels movement, can causes over turn or flip over.

- Arcadia, CA, USA

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