TSB Document:

Affected Component: STRUCTURE:BODY:TAILGATE

Summary
PITSTOP: TAILGATE WILL NOT OPEN OR CLOSES AGAIN AFTER STARTING TO OPEN - A customer complaint of a Power Tailgate System (PTGS) intermittently inoperative for a period of time or a Power Tailgate which starts to open but then immediately re-closes may be due to the customer, inadvertently, disabling the PTGS by depressing the PTGS OFF button in the overhead console.

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Date Published
JAN 28, 2014
NHTSA TSB #
10109719
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