This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Headlights keep burning out. I've replaced the driver's side low-beam bulb seven times in the last year and the passenger side twice. Both are currently blown out again.
Vehicle has low visibility on low beam, even with aftermarket LEDS there is still low visibility with the low beams, car need to be driven on high beam and it is illegal to drive with high beams as you blind cars driving on opposite direction, and a fine could be impose as well.
The contact owns a 2015 Kia Sorento. The contact stated that while driving at various speeds the headlights were dim and failed to produce adequate lighting. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 16,000.
The contact owns a 2015 Kia Sorento. The contact stated that while driving at night, the low-beam headlights failed to adequately illuminate the roadway, causing a visibility hazard for the driver. The vehicle was taken to wallace Kia located at 3131 SE federal hwy, stuart, fl 34994 who was unable to determine the cause of the failure. The dealer recommended that the headlights be upgrade to led lighting. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,000.
After replacing bulbs, headlights, especially low beams, are dangerously low. Very low visibility at night and even more difficult to see when there is oncoming traffic and when it is raining. This morning on my way into work it was raining and almost missed a curve in the road due to low visibility. I slowed to make the curve and hit a patch of water (again, because of the low visibility I did not see) and hydroplaned almost hitting a vehicle coming from the opposite direction. Fortunately I did not overcorrect and regained control before a collision took place. There have been several other times when I could not see the turn coming up or entrances to exit ramps on the highway. My hope was that changing the bulbs would help, but even with getting the brightest bulbs at the auto part store, the lights are still just as dim. In doing research, I am finding that this is a comin issue with these vehicles.
Took my car to the mechanic for a second opinion regarding low beam lights shutting off when I turn on the high beams. This occurred frequently when using high beams. Also, my headlights (low beams) consistently burnt out. Had to install 2-3 new bulbs in each headlight (within 1 yr.). mechanic said problem is more than just the lights, the knock sensor was bad and needed more work than what they were willing to do and recommended me going back to Kia. Driving home from my mechanic, I was on the surface streets to get on the freeway, a knocking noise occurred when accelerating, sounded like it was going to throw a rod, which led me to check the oil. My oil changes are completed on schedule and was not due for another oil change for 3,000 miles. The oil was bone dry. I put in 4 quarts of oil and drove on surface streets, back to my mechanic. Mechanic said it is about to throw a rod and that I needed to drive it slowly and get it to Kia. As I drove the car home on the freeway, I was in the number one lane, passing a semi-truck in the number two lane, car started shaking, all the lights started blinking, the orange steering wheel warning light went on and the entire car completely shut down. I had to coast to the shoulder on the freeway. I had no hazards or blinkers. Tow truck arrived and checked my oil, he said there were metal shavings and barely any oil. Towed the car back to the mechanic and they said I needed a new engine. Had the car towed to my home and it now sits in my driveway. Prior and during all of this, not one time did any warning lights on the dashboard go on (other than the one steering wheel light when the car shut down).
I logged into credit karma looking at my car details and saw there was a recall on the traction. Ive noticed my traction light on in the car; however, did not think anything of it as the button was pushed in as normal. The light is on consistently.
When driving at night, the headlights are very dim and do not project far enough ahead to see the road to be able to see. The bright lights must be on in order to properly see, however they too are not what they should be. The bright lights when on, are more of what the dims should be. All new headlights(bulbs) were installed and did not make any difference. The car has been like this ever since it was purchased. It is unsafe to drive it at night, especially when it is extremely dark at night and/or driving in wet/fog or snowy weather. Lights are so dim you would be unable to see deer far enough in advance to safely slow down and avoid them. This problem is the case on all roads except city streets that are lighted. I purchased this vehicle on 11/22/2019
Car was driven a night and headlight were terrible. Vaguely lights a a road sign on a dark street at 100 yards. Both bulbs have been recently replaced. Seems to be very common with these cars. Contacted Kia and got no help other than take to dealer and pay service fee. Others have received no help. Usual are told it is just the way these lights are. These light will not light a closed garage at night.
Low beam lights go off/on randomly. Sometimes will work for a while and then one or both lights will go out. When the dust cover is removed and the light socket assembly is touched, then light will come on. However, moving the wires or socket assembly does not cause light to go out. Then the light later randomly goes off. Also, I have replaced many low beam bulbs. This is a serious safety problem.
Low beam lights are dangerously dim. Constantly have to use high beams when safe to do so. Have to change them every six months or so because they one or the other stops working. Have had it checked out for this problem and they cannot find an issue. May have to trade this car in due to this dangerous situation. Very frustrating!
Low beam headlight bulbs frequently blow out. Headlight assembly dust caps have been replaced, but the issue remains a problem. We have had to change headlight bulbs more than a dozen times in the last four years. These are the H7 bulbs that fit the standard 2015 Sorento low beam headlight fixture.
Poor visibility from the headlights at night, passengers constantly asking id headlights are on. In addition have to regularly replace headlight bulbs every six months.
Keeps blowing out low beam head lites. Replaced four times in the last year. Took in to dealer to look at. Was told nothing they could do about it. I found out by online research that this is not just a couple reports. It is dangerous at nite we have to drive with daylites. Not bright enough for driving. It is a safety issue. Kia will not do anything to fix problem that is a safety issue.needs government investigation before someone gets killed.
I have changed the headlights in my 2015 Kia sorenta over 6 times. I am the original owner and seldom drive at night because I am elderly. How can I get this problem fixed. Last night we drove from Ohio to Virginia with dim and no headlights. Again. Time after time, no head lights. And yes I buy the higher priced high quality recommended light bulbs. This is unsat this is a major problem
A D V E R T I S E M E N T S
- Wilmington, NC, USA