We bought our 2018 Kia Sportage LX used in April 2024 with 111,745 miles and a clean Carfax report. Within a few months, the car started burning oil fast. On July 10, 2024, Kia Auto Mall of Dayton performed an oil-retention test and told us it was “losing oil, not leaking.” Two weeks later, they found no oil on the dipstick and documented a failed test — recommending an engine replacement.

Kia Consumer Affairs denied help (Case #25572677), saying the car was out of warranty and not part of the class-action even though it has the same 2.4L GDI Theta II engine. On September 30, 2025, while driving, the car lost power completely and had to be towed to Matt Castrucci Kia. They confirmed internal combustion-chamber failure / low compression and quoted over $7,300 for a full engine replacement.

The vehicle was well maintained and had regular oil changes. This is a known defect in Kia’s 2.4L engines. Our car fits the same failure pattern others are reporting, yet Kia refuses to help second owners. For a family of seven, this is a huge financial loss — and it’s unacceptable that Kia won’t stand behind their product.

I noticed my car using and unbelievable excessive amount of oil at the beginning of last year. I just petitioned at it when needed I'll go get frequent oil changes thinking that maybe you know that would slow it down. Now my car is at a Kia dealership where it has been for almost a month now They're telling me that it's going to need a new motor and that it's not covered under any warranty and I have to pay out of pocket. This has cost me my job and now I can't even get another job because I have no way of getting there. I'm not even sure what next step I should take at this point. Someone please help.

Kia should pick up the cost of a new block engine. I cannot believe that it made a hole in the engine block and spilled all the oil out of engine. It could have started a fire. No engine light went on or low oil light.

Kia really sucks. I toad the car to a Kia dealership and they cannot see the car for three or four weeks. No transportation for work, etc.

I am trying to contact Kia to see if they can assist me. It seems nobody wants to help you in the three Kia dealerships that I spoke with the service department. They just don't give a f***. I am really mad at Kia and the people that represent Kia.

My father has a 2020 Kia Sorento also and I am wondering if there will be any problems with that car. Thinking of selling it and going with an American made car.