really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
50,787 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Soul steering problems

steering problem

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2013 Kia Soul Owner Comments (Page 2 of 6)

« Read the previous 20 complaints

problem #87

Nov 282020


  • 90,000 miles


The steering column would pop and make noises while driving. The steering was very loose and every time you hit a bump the steering wheel will wobble extremely bad almost uncontrollably. The steering coupler was bad. Could not go over 55 mph cause it would cause the steering wheel to wobble bad.

- Summerfield, FL, USA

problem #86

Nov 022020


  • 101,000 miles
When turning my wheel at low speeds my steering clunks in the column and feels like it is going to come apart. I am scared I am going to loose stearing control. This happens all the time at low speeds or while in a parking lot. It started a month ago and is getting worse. I saw a recall on this but my car is not affe ted and should be.

- Chuluota, FL, USA

problem #85

Oct 022020


  • 90,000 miles
Steering has play and makes a clunking noice when turned left or right while moving.

- Oklahoma City, OK, USA

problem #84

Jul 022020


  • miles


When in motion the steering makes a clunking sound moving either left or right. When engine is not in motion it does not. The symptom appears to be the same as the recall done for 2014 model Kia Souls... I believe my car should be in the recall

- Fishers, IN, USA

problem #83

Sep 012019


  • 70,000 miles
Loud bumping noise in the steering

- Townsend, TN, USA

problem #82

Aug 312020


  • 26,000 miles
I have clincking inside steering wheel related to the pinion plug lose, causing steering to stuck and shak crazy in the highway, I went to dealer they charged me $189 for diagnosis, they confirmed the problem with pinion plug problem but they wanna charge me height price witch I can not afford, and I left with unsafe car.NHTSA has to force the problem as recall to stop car dealer for raping us off.by the way the car was in fatal crash with the first owner cause it S title to be rebuild, I don't know what cause it but you can find out, may be the steering was a fact.ask previous owner for more infos.please make steering as a recall soon as possible.thanks for listening to us.

- Miami Beach, FL, USA

problem #81

Aug 032020


  • 70,000 miles


Something in the rack and steering has come loose. Steering wheel clicks when I turn it. Steering is very unstable.

- Islandton, SC, USA

problem #80

Aug 042020


  • 91,000 miles
Steering wheel coupler, car not able to steer

- Woburn, MA, USA

problem #79

Jun 012020


  • 130,000 miles
Model car burns oil extremely quickly regardless of miles driven, no leaks found by mechanic, pistons have been replaced three times in the last six months. Steering wheel makes a knocking noise that started within the last three months.

- Gainesville, TX, USA

problem #78

Jul 012020


  • 62,000 miles
The brakes' vacuum chamber or a valve have gone bad. The peddle is hard to press when vehicle is cranked an baking out. Also, noticed when idling, the brake becomes stiff after a slight depression of the pedal. Sometimes the car cannot be started as the brake pedal cannot be depressed far enough to allow the start button to work. Over time, the front steering has become loose and wobbliliy, causing the driver to over correct steering to keep the car straight on the road. The vehicle has 62,000 miles on it, it shouldn't be having these types of problems this soon.

- Shalimar, FL, USA

problem #77

Jan 202020


  • miles


Steering wheel clicking when turning left or right and has play in steering.

- Palm Bay, FL, USA

problem #76

May 042020

Soul 4-cyl

  • 136,000 miles
Steering wheel clicking when turning left or right and has play in steering.

- Molino, FL, USA

problem #75

May 262020

Soul 4-cyl

  • 88,756 miles
Steering wheel clicks when turned right or left, no matter if parked or driving down the road. Speeds of 65mph or greater causes wheel to vibrate. Researched and found several other complaints for same issue. This needs addressed by Kia as this is a safety issue and one that is not supposed to happen.

- Niceville, FL, USA

problem #74

May 282020


  • 96,500 miles
Last year I took my vehicle to billion auto in Iowa city (2 hours from where I live) to get my recall serviced. At this time my vehicle was losing power. When I took it to the dealership they had it in and out in 15-20 minutes and they said only had to do an update. Which was irritating, considering I had asked them to check my catalytic converter and they didn't. because prior to that a mechanic in my town thought something could have been wrong with it. Well here I am in 2020, and I went back to this dealership (this is the only Kia in my area). Last year in may there was a recall for the mdps coupling. The letter also stated that they extended the warranty to 100,000 miles- I'm right around 96,500 miles so I am still covered.I called the dealership and asked to get it fixed since I was experiencing noises in my steering wheel turning left or right/ and when vehicle is stopped. They said yes, I spoke with the service advisor and he told me that I would be covered. So I took my car up there Thursday the 28th to get this serviced. Another worker told me in person my coupling wasn't that bad, and I could always come back in the future to get it repaired. He then further told me that my power-steering rack was making a little noise too, but that wouldn't need to be repaired for another 5-10 years.then he charged me $65 dollars for a diagnostic fee, which is completely wrong. I called Kia cooperate, spoke with numerous of folks. I was told on Thursday by cooperate that they called the dealership and told them my complaint. But there was nothing they could do. So I called cooperate back demanding to talk to my case worker, [xxx] which she hasn't called me back. I feel like they aren't taking me serious. I've had two past recalls on this vehicle, and wasn't handled appropriately. I also shouldn't of been charged a diagnostic fee. I want a refund as well. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ottumwa, IA, USA

problem #73

May 092020

Soul 4-cyl

  • 84,945 miles
Steering has developed 3 inch play, loose nut inside the steering column from research on the internet.

- Pensacola, FL, USA

problem #72

Mar 132020


  • 101,000 miles
Kia Soul 2013 just bought through dealer March 13 2020, and it makes a clunking noise in the front end whenever it's driven and I have kids in this car so if this is an issue with Kia something needs to be done ! makes noise when driving at any speed, turning and very loud

- Waverly, NY, USA

problem #71

Mar 132020


  • 150,000 miles
While parked or at slow rate of speed the steering column makes a clunking sound when the wheel is turned either direction. The sound is also present while traveling on a bumpy road at a slow rate of speed. There is play in the steering wheel or the steering feels loose and the steering wheel vibrates while traveling on the interstate at 70mph (unknown if all related). I have had new tires recently put on and balanced and thought the problem was the need for new tires, however, the problem is still there and hasn't been diagnosed or corrected. It isn't an alignment problem because it has been checked and the steering does not pull any ddirection.the suspension has also checked out ok and appears to be unrelated.

- Sissonville, WV, USA

problem #70

Jan 092020


  • 40 miles
The vehicle present grinding noise while turning to the left or righ when driving. I went to the dealer and after they checked my car they told me to increase the volume of the radio so I do not have to hear the noise because it is not a safety problem.

- Pembroke Pines, FL, USA

problem #69

Jan 312020


  • 73,300 miles
Steering wheel makes a clicking/knocking noise when turning to the left or right.

- Glasgow, KY, USA

problem #68

Aug 212019


  • 85,000 miles
There is a clunking noise while driving or turning. Too much "play" in steering wheel. It feels like it will come apart. Happens know matter how fast I go. Even when back up.

- New Iberia, LA, USA

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