This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering wheel is clicking and it is getting progressively worse. 2 opinions cite the rack and pinion steering. It is acting just like the description of the 2014-2016 recalled Kia Souls.
Mpds coupler teeth broken off other years and models covered under recall but not 2013. Same part same application dealer wants charge $400+ to fix this manufactured defect with another plastic gear that will break in a few years of age. Clicking sound when you start to turn the steering wheel afraid when all teeth in gear break going to have no control over steering dealer has tsp on this but its a safety issue
The contact owns a 2013 Kia Soul. When the steering wheel was turned in either direction, a clicking noise was present and the steering wheel felt loose. The failure was not diagnosed or repaired. The manufacturer was notified and did not assist. The dealer was not contacted. The failure mileage was 26,675. The VIN was unknown.
When you turn on the car the steering wheel has this click click to each side and as you're driving down the road and you move the steering wheel a click sound is heard when moving steering wheel to the right and the left. The steering wheel makes this sound while you're sitting in the driveway in the carson park where the year actually driving down the road anytime you turn the wheel just a little right to the left it sounds like and feels like the steering wheel connection is going to break I'm not a car person but it's like when the steering column goes down and it will connect to shea a U joint and you turn the turn it one way or the other and do you join us not connecting properly that's the way I can describe it. I have no documents just a sound. This happens every time you turn the wheel right or left not a lot just a little bit it would be like in the play in a steering wheel but there should be no clicks
- Oakland Park, FL, USA
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While driving or stationary, I noticed a clicking sound in my steering wheel when moving it from side to side. I googled this and saw multiple complaints about this issue; however the recalls were not for the 2013 Kia Soul's. I called Kia customer service @ 1-800-333-4542 and they said that I would have to take it to the dealer have it diagnosed @ $143 but cannot guarantee they would pay for the repair. I called the Kia dealership in delray beach, fl and was told that the Kia optima was recalled for this issue, but they have been getting more and more Kia Souls coming in with this same problem. The cost for repair would be $400 +. I should not be held responsible for this since Kia is aware this part is of poor design and fails prematurely. Kia should be recalling all models since this is a safety concern and all models have the same defective mdps coupler in the steering column. I feel that anyone driving a Kia is at risk.
Arrythmical clicking/grinding sound from steering column at slower speeds and while stopped when steering wheel turned left or right. Seems to be a common problem with the Kia Soul yet only 2014 through 2015 models were affected by a recall?
Have started noticing a clicking sound from the steering column when I turn, this happens while stationary or in motion, this could become a major safety issue. I have read on line that Kia is aware and covers 2014 and 2015 but not 2013 year this seems totally unfair.
Steering wheel play is increasing and clicks on each side of the play. Suspension feels as if the car drift/slides whenever driving over divider lane lines or direction arrows placed on the street.
Clicking noise heard when steering wheel turned. Progressed to clunking in wheel while turning and shaking on rough road surfaces at any speed. Front end alignment and balance determined to be correct and tires not abnormally worn. Problem diagnosed by dealership to be worn and failing coupler in steering column.
The contact owns a 2013 Kia Soul. The contact stated that the steering wheel seized without warning and could not be turned in either direction. Deland Kia (2322 S woodland blvd, deland, fl 32720, (386) 734-7800) was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer stated that the vehicle was excluded from NHTSA campaign numbers: 14V332000 (steering), 17V608000 (steering), and 15V736000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 57,000. The VIN was unknown.
A flexible coupling in the steering system was broken and had to be replaced. I was told that the Kia optimas were having the same problem my daugthers Kia has the same problem, she owns a 2013 Kia as well the charge is $366 for a rubber coupling. Had a very bad noise when turning and were concern as far as loosing the steering system while driving.
The contact owns a 2013 Kia Soul. The contact stated that the vehicle had four front end alignments since purchasing the vehicle and the steering wheel jerked suddenly. The steering failure occurred while driving over bumps in the road. The manufacturer admitted that there was a part that needed to be replaced in the steering arm, but it could not be replaced until after the vehicle gained mileage. The dealer was not contacted. The vehicle was currently parked at the contact's home and had not been repaired. The failure mileage was 130,000.
The contact owns a 2013 Kia Soul. While driving approximately 40-45 mph, there was a clicking noise coming from the steering area. The vehicle was not diagnosed or repaired; however, an appointment was made with an independent mechanic. A dealer was not contacted. The manufacturer was notified. The approximate failure mileage was 63,000.
Steering coupling broken......makes clunking sound while turning or driving straight.... 2014 thru 2016 models made between July 2013 and September 2015 have been recalled for same problem.....my car was manufactured 6 months to early to have it recalled......something smells fishy.....with all of the complaints I am seeing this problem started earlier than someone wants to admit......my car was purchased at boniface hiers in melbourne, fl and they won't fix it under warranty....the car has 25,000 miles on it.......pathetic
There is a clunking noise in the steering and play when the car engine is running. This happens while the car is stationary and moving. Appears to be the power steering motor damper that has affected many Hyundai and Kia models. Vehicle currently has 58,000 miles on it.
While driving the steering wheel makes a clicking noise. My mechanic said while driving this part could break off causing a serious situation and may precipitate an accident. This situation is current and has been in effect for a couple months
I have a Kia Soul 2013 I noticed a clucking noise in the stearing collum when it is stationary postion also the collum seems to have alot of play in it. I notice if I hit a bump in road it ratals. I have made an appointment with dealer next week. I have been reading all about these issuse from si many people. I cant beleive that Kia has not done something abiut this. I drive my. 94 year old mother around in this car. I am going to contact a layer or a news station about this. This is a very dangerous issue that needs to be addressed properly.. I will see what lokey Kia saids about this and see where it takes me. I only have about 37000 miles on car bought it in 2015 Dec. It had 21000 then.
A D V E R T I S E M E N T S
- Grand Ridge, FL, USA