In August of last year I bought a 2019 Kia Sportage ex from smithtown Kia in NY. On July 12, 2020 I was driving with my daughter when the car just stopped without any warning. It was a very scary experience as cars were all around me. Luckily, I was on a side street and not on a main road or highway! when I preceded to start the car up again there was a terrible odor that smelled like gas and a burning smell. At that point, I called my husband who got a tow truck for us. The next day, the service department told me the code to inform them what was wrong with the vehicle disappeared. However, the car was working and ready for me to pick up! I informed them that I did not feel safe driving the vehicle without it being fixed nor was my daughter willing to go back in the car. I was told they would drive the car around to assure me there was nothing wrong with the car. Again, they offered for me to pick the car up or drop it off!

- Port Jefferson Station, NY, USA

My Kia Sportage 2019 caught fire on the highway in new market md at around 10:30 am 9/26/19. We had previously taken the car to the dealership where we purchased it back in 12/2019. It had only 3900+/- miles on it. The oil, filter, tire rotation and 27 point inspection was done on 9/19/19. As I was in the left lane of rte 70 wb I noticed blue smoke coming from the back of the car. I put on my flashers and signaled over to the right shoulder. I called my husband and was quite hysterical because now the front of the car was smoking a brownish-black. It quickly started coming in they the vents. I couldn't figure out what to do - may have been in some sort of shock. But I finally left the vehicle but was still too close. A passerby, jeremiah darling of NJ, assisted me to a safe place and I heard a pop then the flames started coming quickly.

- Mount Airy, MD, USA