This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Lincoln Aviator. The contact stated that while her husband parked during a car wash, the contact who was seated in the front passenger seat exited the vehicle when it unintendedly accelerated and crashed into a pole. The contact confirmed that the vehicle was still in the park position when it suddenly lunched forward crashing into the pole a second time. In addition, the contact stated that the pre-collision assist with automatic emergency braking system failed to engage. No warning light was illuminated. No injuries were sustained. No police report was filed. The vehicle was taken to the dealer; however, the cause for the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was approximately 34,873.
A warning appears on the dash "stop safely now" and the vehicle rapidly comes to a complete stop and is unable to be moved. This has occurred on three occasions, during 2 of which the car stalled in an active driving lane on a highway, resulting in life threatening situation. The app said "high voltage battery warning" triggered by "another event". Being investigated by Lincoln, who is re-acquiring the vehicle due to inability to appropriately diagnose and resolve the issue.
- Pearland, TX, USA
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- Ormond Beach, FL, USA