definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Lincoln MKZ wheels / hubs problems

wheels / hubs problem

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2011 Lincoln MKZ Owner Comments

problem #1

Jul 292015


  • 37,440 miles


I purchased a 2011 Lincoln Mkz on 11/5/2012, it had 13,593 miles on it. During my last oil change, ON7/28/15, at 37,440mi, I was informed that I had cracks and in all of the tire walls and would need to replace all 4 tires immediately.I bought the car at the dealer that was doing the oil change. When I argued that the tire warranty guide that came with the car indicated that the tires were good for 60K, I was told that it was my fault that the sidewalls had cracks, because I had not rotated the tires on a regular basis. So I assumed that it was my fault, and replaced my tires ($700). Today, while checking a different recall, I saw the other tire complaint about Michelin's and 2011 Mkz's and realized it was not my fault. I don't know if the dealer knew about this-I thought they were trying to trick me so I went to an actual tire company for replacement. Unfortunately- because I didn't know at the time, I had them discard the Michelin tires after they replaced them. I am sure I had Michelin tires, I have the original tire warranty guide and it list 5 possibilities-all Michelin. I based the size of the tire on the size of my replacement tire. I do know that the car came from the hermosillo assembly plant. I have the original sale sticker. I am sure I can find more information from where I bought it if needed.

- Weymouth, MA, USA

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