This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 69,000 miles the transmission in my 2012 Lincoln Mkz failed due to defects in materials and workmanship, according to my Lincoln/Ford dealer. When accelerating into overdrive, the transmission would shudder and experience shifting problems, usually around 40 mph. The shifting issue occurred whether driving on city streets or on the highway. Upon inspection, the dealer determined the transmission was damaged beyond repair due an excessive amount of metal shavings left behind in the manufacturing and assembly processes. The unremoved shavings had acted as an abrasive causing excessive wear and tear on transmission's components. This condition resulted transmission failure. The only remedy--replace the transmission. The repair was done at the dealership but since the powertrain was out of warranty I had to bear the total cost of the repair. This defect is very serious because the powertrain could malfunction at any time and without any warning resulting in serious injury and/or death.
The contact owns a 2012 Lincoln Mkz hybrid. The contact stated that while driving approximately 25 mph, the stop car safely now warning message illuminated as the vehicle independently decelerated. The contact shut the engine off and was able to drive without failure after restarting the vehicle. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 51,000.
- Great Meadows, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Springfield, VA, USA