This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased car March 23. On March 31, stopped to get gas, when restarted the car, the instrument panel was black. Did not come back up until next day. This has repeated on May 15th, May 29th, June 26th and Aug 3rd. Navigation screen has frozen twice, April 16th and Aug 2nd. I have had it into the dealer each time, kept it for nearly 2 weeks after the June 26th event and have yet to duplicate the problem or identify it. Problems present when starting the card, and disappear after the car has been turned off but only after a period of time (meaning if I turn it off and on immediately, it does not fix the issue).
On multiple occasions the hill start assist and forward collision warning both failed at the same time. Following that, when restarting the vehicle, the instrument control panel fails to illuminate. This disables the view of any of the control panel notifications, along with the speedometer. While the instrument control panel is disabled, the supplemental restraint failure notification appears several times. Restarting the vehicle does not seem to remedy the problem, it typically takes 24 hours before the function returns.
19C03 recall was performed on 4/22/19 and the instrument panel has gone blank 7 times over the past 30 days and has been in the local dealership for a total of 3 times. I am told that they do not have a fix. Sometimes the screen is blank on start up and sometimes it goes blank while driving. In every case after about 20 minutes the screen will begin to operate correctly. There is no pattern as to when this issue will occur so it has been impossible to get it to the dealership when it is blank. This happened on May 1,6,7,15,17,19, and 21.this is a serious safety issue. Hopefully Lincoln will have this issue resolved soon.
I was driving on 3/22/19 at a speed of 55. I had been driving for aprox 30 min when my entire instrument panel went dark. It stayed dark for 2 min and then came back on and kind of re-booted itself.
A D V E R T I S E M E N T S
- Collierville, TN, USA