really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,550 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Lincoln Navigator steering problems

steering problem

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2004 Lincoln Navigator Owner Comments

problem #2

Oct 272010


  • 67,000 miles


The contact owns a 2004 Lincoln Navigator. The contact was driving approximately 15 mph when the steering column locked and then the steering wheel turned in the right position without warning. Suddenly, there was a loss of steering control and the vehicle traveled over a curb up an embankment. When the brakes were engaged the vehicle came to a stop. The vehicle was driven from the embankment and the identical failure reocurred. The vehicle was taken to a nearby independent mechanic for diagnosis. The vehicle was taken to the dealer where they were unable to duplicate the problem. There were unrelated repairs performed on the vehicle. The failure mileage was approximately 67,000. The VIN was unavailable. The contact had concern of the potential safety hazard.

- Urbana, OH, USA

problem #1

May 312004

Navigator 8-cyl

  • Automatic transmission
  • 100 miles
Vibration in the front end. Has been in the shop three times. Twice the tires checked and one alignment. Nothing helped. Also the interior lights went out. Bought brand new and has only 6,000 miles.. also the front bumper has water streaks on it that dealer says is manufacture problem due to no clear coat on it.

- Stringer, MS, USA

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