The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at 40 mph, the vehicle in front stopped suddenly and the contact crashed into the rear of the vehicle. The seatbelt pr tensioner failed to operate as intended. The air bags failed to deploy. The contact sustained bruising to her chest from the seat belt. The 2 children received small bruising to the face and left shoulder from the seat belt. The other vehicle injuries were unknown. A police report was filed. Medical attention was contacted. The occupant of the other vehicle received medical attention at the scene of the crash. The vehicle was towed to apple Ford (8800 stanford blvd, columbia, md 21045 (410) 290-1100) where a diagnostic test was still pending. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 5,000.

- Highland, MD, USA

Restraints indicator lamp warning light on every time passenger gets in and buckled up. While in motion it will turn on! dealer couldn't figure it out.

- Horseshoe Bay, TX, USA

Seatbelt is not recoiling properly. Dealership replaced it, new one is having similar issues. Sat in other black label Navigator and they also had the same issue. When using the cruise control, the brakes are making an odd noise (it makes the same type of sound you hear when getting up from a leather couch) window washers have failed multiple times. I have multiple video's of that driver seats are making a lot of noise (almost like something is loose), dealership had to fix it twice now. Keep in mind this vehicle is brand new, their top of the line model and had less then 10K miles when these issues started. I would be more than willing to meet with someone in person to show them all the issues.

- La Puente, CA, USA