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2016 Mazda CX-9 TSBs

2016 Mazda CX-9

267 Technical Service Bulletins (TSBs)

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TSB List for the 2016 Mazda CX-9

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

STEERING

  • TSB #02-009-16-3155

    NHTSA ID #10090812

    • Date Announced: MARCH 07 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.

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STEERING:WHEEL AND HANDLE BAR

  • TSB #02-010-18-3477

    NHTSA ID #10142519

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the steering wheel is off center more than 3░ even when driving straight on a flat road.

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  • TSB #06-001-17-3307b

    NHTSA ID #10129327

    • Date Announced: DECEMBER 18 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

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  • TSB #02-009-16-3155

    NHTSA ID #10101062

    • Date Announced: MARCH 07 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.

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SUSPENSION

  • TSB #02-013-18-3491

    NHTSA ID #10143974

    • Date Announced: JULY 13 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance

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  • TSB #02-007-18-3438

    NHTSA ID #10136773

    • Date Announced: APRIL 20 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

    More Information »

  • TSB #02-005-18-3444

    NHTSA ID #10134700

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

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  • TSB #02-004-18-3426

    NHTSA ID #10136327

    • Date Announced: FEBRUARY 14 2018
    • Additional Info: How to Fix

    Summary: Certain CX-9 vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise may occur while traveling at lower speeds or coming to a stop, or when starting from a stop. The noise can also be duplicated by gentl

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  • TSB #02-007-17-3337b

    NHTSA ID #10129325

    • Date Announced: DECEMBER 01 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 Km/h). The

    More Information »

  • TSB #02-007-17-3337a

    NHTSA ID #10123438

    • Date Announced: OCTOBER 06 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

    More Information »

  • TSB #02-007-17-3337

    NHTSA ID #10120350

    • Date Announced: JUNE 09 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or both of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

    More Information »

  • TSB #02-003-17-3300a

    NHTSA ID #10111006

    • Date Announced: MARCH 02 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da

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  • TSB #02-005-16-3152A

    NHTSA ID #10090861

    • Date Announced: MARCH 21 2016
    • Additional Info: How to Fix

    Summary: BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHI

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SUSPENSION:FRONT:STABILIZER BAR

  • TSB #02-005-16-3152A

    NHTSA ID #10101088

    • Date Announced: MARCH 21 2016
    • Additional Info: How to Fix

    Summary: BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHI

    More Information »

SUSPENSION:FRONT:SHOCK ABSORBER

  • TSB #02-006-18-3449

    NHTSA ID #10134930

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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  • TSB #02-003-17-3300a

    NHTSA ID #10111006

    • Date Announced: MARCH 02 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da

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SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

  • TSB #02-003-17-3300a

    NHTSA ID #10111006

    • Date Announced: MARCH 02 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da

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SUSPENSION:FRONT:WHEEL BEARING

  • TSB #02-007-17-3337a

    NHTSA ID #10123438

    • Date Announced: OCTOBER 06 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

    More Information »

SUSPENSION:REAR

  • TSB #02-004-17-3273a

    NHTSA ID #10111003

    • Date Announced: MARCH 01 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise occurs while coming to a (slow speed) stop or when starting from a stop. The noise can also be duplicated by gently bouncing the right rear su

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SUSPENSION:REAR:SHOCK ABSORBER

  • TSB #02-006-18-3449

    NHTSA ID #10134930

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

    More Information »

BRAKES (PWS)

  • TSB #00-003-18-3480

    NHTSA ID #10142515

    • Date Announced: MAY 11 2018
    • Additional Info: How to Fix

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

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  • TSB #04-004-18-3468

    NHTSA ID #10136776

    • Date Announced: APRIL 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

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  • TSB #04-001-18-3418

    NHTSA ID #10129575

    • Date Announced: JANUARY 29 2018
    • Additional Info: How to Fix

    Summary: Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. Thi

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  • TSB #04-005-17-3329

    NHTSA ID #10120377

    • Date Announced: JULY 21 2017
    • Additional Info: How to Fix

    Summary: Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. Thi

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  • TSB #SA-052-17

    NHTSA ID #10111028

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Smart City Brake Support (SCBS) frequently asked questions (FAQ)

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  • TSB #15-002-16-3224

    NHTSA ID #10091542

    • Date Announced: JULY 29 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY EXPERIENCE AN UNEXPECTED SMART BRAKE SUPPORT (SBS) SYSTEM OPERATION WHEN A VEHICLE AHEAD SLOWS DOWN, STOPS AT A TRAFFIC LIGHT OR WHEN THE CUSTOMER PASSES A SLOWER VEHICLE WHILE CHANGING LANES.THIS MAY BE CAUSED BY AN IMPR

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  • TSB #15-002-16-3224

    NHTSA ID #10091926

    • Date Announced: JULY 29 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY EXPERIENCE AN UNEXPECTED SMART BRAKE SUPPORT (SBS) SYSTEM OPERATION WHEN A VEHICLE AHEAD SLOWS DOWN, STOPS AT A TRAFFIC LIGHT OR WHEN THE CUSTOMER PASSES A SLOWER VEHICLE WHILE CHANGING LANES.THIS MAY BE CAUSED BY AN IMPR

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  • TSB #1079M

    NHTSA ID #10085288

    • Date Announced: JUNE 24 2016
    • Additional Info: How to Fix

    Summary: IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJE

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  • TSB #1079M

    NHTSA ID #10092719

    • Date Announced: JUNE 24 2016
    • Additional Info: How to Fix

    Summary: IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJE

    More Information »

  • TSB #04-004-16-3160

    NHTSA ID #10105891

    • Date Announced: FEBRUARY 26 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,

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SERVICE BRAKES, HYDRAULIC

  • TSB #04-006-18-3496

    NHTSA ID #10143975

    • Date Announced: JULY 30 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a squeaking noise from the front brakes during light braking. This concern usually occurs when the front brake pads have been worn to certain levels. Also, as the pads wear, the chamfer goes away and the grease bet

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PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR

  • TSB #01-001-18-3419a

    NHTSA ID #10144325

    • Date Announced: AUGUST 09 2018
    • Additional Info: How to Fix

    Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

    More Information »

ENGINE (PWS)

  • TSB #01-017-18-3518

    NHTSA ID #10145243

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a check engine light on and DTC P0401:00 stored in memory without any drivability issues. P0401:00 - [PCM] EGR flow insufficient detected. This concern may be caused by the detection logic for the DTC is too se

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  • TSB #01-001-18-3419a

    NHTSA ID #10144325

    • Date Announced: AUGUST 09 2018
    • Additional Info: How to Fix

    Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

    More Information »

  • TSB #01-010-18-3442b

    NHTSA ID #10143970

    • Date Announced: JULY 30 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfir

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  • TSB #MT-007-18

    NHTSA ID #10144012

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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  • TSB #MT-008-18

    NHTSA ID #10144013

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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  • TSB #01-012-18-3474

    NHTSA ID #10142516

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

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  • TSB #SA-026-18

    NHTSA ID #10142533

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue

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  • TSB #01-010-18-3442

    NHTSA ID #10134931

    • Date Announced: MARCH 29 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected. NOTE: Even if a misfi

    More Information »

  • TSB #01-003-18-3421

    NHTSA ID #10136323

    • Date Announced: FEBRUARY 12 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern

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  • TSB #MT-021-17

    NHTSA ID #10129368

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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  • TSB #01-006-17-3318

    NHTSA ID #10111008

    • Date Announced: MARCH 07 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about a slight hesitation while accelerating from a stop. It most likely occurs when D or R range is selected right after engine start or during high rpm idling. This may be caused by an improper PCM control logi

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  • TSB #SA297

    NHTSA ID #10085402

    • Date Announced: JULY 21 2016
    • Additional Info: How to Fix

    Summary: 2016 CX-9 TECH TIPS: - REAR SUNSHADE WILL NOT RETRACT

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  • TSB #SA297

    NHTSA ID #10091784

    • Date Announced: JUNE 28 2016
    • Additional Info: How to Fix

    Summary: 2016 CX-9 TECH TIPS: - MAINTENANCE MONITOR ENGINE OIL DATA RESET

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  • TSB #1080M

    NHTSA ID #10085289

    • Date Announced: JUNE 24 2016
    • Additional Info: How to Fix

    Summary: IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE

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  • TSB #1080M

    NHTSA ID #10092724

    • Date Announced: JUNE 24 2016
    • Additional Info: How to Fix

    Summary: IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE

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  • TSB #SA308

    NHTSA ID #10091765

    • Date Announced: JUNE 21 2016
    • Additional Info: How to Fix

    Summary: ENGINE OIL CHANGE RESET PROCEDURE HAS CHANGED FOR THE 2016 CX-9. IT IS IMPORTANT TO USE THIS NEW PROCEDURE AT EVERY OIL CHANGE TO AVOID A UNNECESSARY CUSTOMER RETURN.

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  • TSB #1102M

    NHTSA ID #10092322

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.

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  • TSB #RF-16-03

    NHTSA ID #10092237

    • Date Announced: MAY 04 2016
    • Additional Info: How to Fix

    Summary: THE 2016 CX-9 WITH THE SKYACTIV«-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV« OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.

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ENGINE AND ENGINE COOLING

  • TSB #SA-029-18

    NHTSA ID #10143955

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a

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  • TSB #01-010-18-3442a

    NHTSA ID #10136771

    • Date Announced: APRIL 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfir

    More Information »

  • TSB #SA-019-18

    NHTSA ID #10136766

    • Date Announced: APRIL 16 2018
    • Additional Info: How to Fix

    Summary: While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

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  • TSB #05-004-18-3466

    NHTSA ID #10136780

    • Date Announced: APRIL 16 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press

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  • TSB #04-003-18-3455

    NHTSA ID #10136775

    • Date Announced: APRIL 02 2018
    • Additional Info: How to Fix

    Summary: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

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ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

  • TSB #01-007-17-3349

    NHTSA ID #10120346

    • Date Announced: JUNE 02 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a lack of engine power / intake air leak noise from the engine compartment. Hose clamps A and/or B for the air hose (C) for the turbocharger air outlet pipe (D) may be loose due to insufficient tightening. The tigh

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ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  • TSB #01-016-18-3522

    NHTSA ID #10145242

    • Date Announced: SEPTEMBER 06 2018
    • Additional Info: How to Fix

    Summary: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

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  • TSB #01-013-18-3478

    NHTSA ID #10142517

    • Date Announced: MAY 11 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed

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ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

  • TSB #01-001-18-3419a

    NHTSA ID #10144325

    • Date Announced: AUGUST 09 2018
    • Additional Info: How to Fix

    Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

    More Information »

FUEL SYSTEM, GASOLINE

  • TSB #01-003-18-3421

    NHTSA ID #10136323

    • Date Announced: FEBRUARY 12 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern

    More Information »

  • TSB #SA297

    NHTSA ID #10091784

    • Date Announced: JUNE 28 2016
    • Additional Info: How to Fix

    Summary: 2016 CX-9 TECH TIPS: - MAINTENANCE MONITOR ENGINE OIL DATA RESET

    More Information »

  • TSB #SA295

    NHTSA ID #10091623

    • Date Announced: JUNE 01 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY EXHIBIT A LACK OF POWER AND/OR MISFIRES DURING PDI. THIS MAY BE DUE TO A LOW FUEL LEVEL IN THE FUEL TANK. VERIFY THERE IS AT LEAST A ╝ TANK OF FUEL IN THE TANK. IF NOT, FILL TO ╝ TANK, START THE ENGINE AND DRIVE THE VEHICL

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  • TSB #SA295

    NHTSA ID #10093416

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY EXHIBIT A LACK OF POWER AND/OR MISFIRES DURING PDI. THIS MAY BE DUE TO A LOW FUEL LEVEL IN THE FUEL TANK. VERIFY THERE IS AT LEAST A ╝ TANK OF FUEL IN THE TANK. IF NOT, FILL TO ╝ TANK, START THE ENGINE AND DRIVE THE VEHICL

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  • TSB #SA297

    NHTSA ID #10093419

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: 2016 CX-9 TECH TIPS:- ENHANCED PDI STEP 1 - DO NOT UPDATE THE MAZDA CONNECT SOFTWARE - SPECIAL ATTENTION ITEMS TO REVIEW DURING PDI - DRIVEABILITY CONCERNS DUE TO LOW FUEL LEVEL - POWER LIFTGATE (PLG) OPERATION

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FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

  • TSB #SA295

    NHTSA ID #10093416

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY EXHIBIT A LACK OF POWER AND/OR MISFIRES DURING PDI. THIS MAY BE DUE TO A LOW FUEL LEVEL IN THE FUEL TANK. VERIFY THERE IS AT LEAST A ╝ TANK OF FUEL IN THE TANK. IF NOT, FILL TO ╝ TANK, START THE ENGINE AND DRIVE THE VEHICL

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FUEL SYSTEM, OTHER:FUEL FILTER

  • TSB #RF-16-03R1

    NHTSA ID #10134934

    • Date Announced: MARCH 20 2018
    • Additional Info: How to Fix

    Summary: The SKYACTIV«-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV« oil filters. The unique oil filter can be identified with two white bands as shown below.

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POWER TRAIN

  • TSB #05-002-18-3454

    NHTSA ID #10136778

    • Date Announced: APRIL 02 2018
    • Additional Info: How to Fix

    Summary: The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w

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  • TSB #01-003-18-3421

    NHTSA ID #10136323

    • Date Announced: FEBRUARY 12 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern

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  • TSB #02-007-17-3337b

    NHTSA ID #10129325

    • Date Announced: DECEMBER 01 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 Km/h). The

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POWER TRAIN:AUTOMATIC TRANSMISSION

  • TSB #05-002-16-3129

    NHTSA ID #10100889

    • Date Announced: JANUARY 25 2016
    • Additional Info: How to Fix

    Summary: THE NEW SKYACTIV-DRIVE FW6A-EL AT USES ┐AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ┐. ONLY USE ┐ATF-FZ┐ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA

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POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

  • TSB #01-009-17-3377a

    NHTSA ID #10129350

    • Date Announced: DECEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C:00 and U0401:00 (ABS) stored in memory. It occurs mostly at low temperatures. Once the ignition is turned

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  • TSB #01-010-17-3378

    NHTSA ID #10120380

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience DTC P064A stored in the PCM memory. There is no drivability concern and a technician may find this DTC during diagnosis for another concern. P064A:00 - (Fuel Pump Control Module Error). [Detection Condition] T

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  • TSB #MT-014-17

    NHTSA ID #10111042

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

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  • TSB #01-006-17-3318

    NHTSA ID #10111008

    • Date Announced: MARCH 07 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about a slight hesitation while accelerating from a stop. It most likely occurs when D or R range is selected right after engine start or during high rpm idling. This may be caused by an improper PCM control logi

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POWER TRAIN:AXLE ASSEMBLY

  • TSB #SA-037-18

    NHTSA ID #10144334

    • Date Announced: AUGUST 15 2018
    • Additional Info: How to Fix

    Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

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ELECTRICAL SYSTEM

  • TSB #SA-036-18

    NHTSA ID #10143982

    • Date Announced: JULY 30 2018
    • Additional Info: How to Fix

    Summary: MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all

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  • TSB #MT-004-18

    NHTSA ID #10144010

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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  • TSB #MT-007-18

    NHTSA ID #10144012

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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  • TSB #MT-006-18

    NHTSA ID #10144011

    • Date Announced: JULY 03 2018
    • Additional Info: How to Fix

    Summary: POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

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  • TSB #09-010-18-3440a

    NHTSA ID #10143964

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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  • TSB #MT-004-18

    NHTSA ID #10134933

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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  • TSB #MT-002-18

    NHTSA ID #10134924

    • Date Announced: FEBRUARY 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth« and the same device is also connected to the USB port for charging. The concerns may inc

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  • TSB #01-001-18-3419

    NHTSA ID #10129572

    • Date Announced: JANUARY 24 2018
    • Additional Info: How to Fix

    Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

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  • TSB #MT-001-18

    NHTSA ID #10129354

    • Date Announced: JANUARY 02 2018
    • Additional Info: How to Fix

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga

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  • TSB #SA-074-17

    NHTSA ID #10129352

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: If the BSM control module is replaced, Auto Configuration and BSM Radar Test must be performed: 1. Auto Configuration -When the ignition is switched ON, the blind spot monitoring (BSM) reads the vehicle specification information sent via CA

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  • TSB #15-005-17-3358b

    NHTSA ID #10123444

    • Date Announced: OCTOBER 27 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

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  • TSB #15-005-17-3358a

    NHTSA ID #10123440

    • Date Announced: OCTOBER 09 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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  • TSB #09-017-17-3347c

    NHTSA ID #10118472

    • Date Announced: AUGUST 23 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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  • TSB #09-001-17-3296b

    NHTSA ID #10118468

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

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  • TSB #09-034-17-3379

    NHTSA ID #10118465

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma

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  • TSB #15-005-17-3358

    NHTSA ID #10118466

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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  • TSB #01-009-17-3377

    NHTSA ID #10120379

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer

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  • TSB #MT-014-17

    NHTSA ID #10111042

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

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  • TSB #SA-059-17

    NHTSA ID #10111027

    • Date Announced: JULY 05 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the tachometer is missing from the active driving display after one of the following occurs: Battery cable has been disconnected. ROOM 25A fuse has been removed. INTERIOR 10A fuse has been removed. Battery h

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  • TSB #SA-047-17

    NHTSA ID #10111020

    • Date Announced: JUNE 05 2017
    • Additional Info: How to Fix

    Summary: The CX-9 tachometer feature in the AD-Display with version 58 has been removed from all updates.When updating MAZDA CONNECT from version 58, make sure to turn it off on the AD-Display tab in Settings before performing the update. If not, th

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  • TSB #SA-048-17

    NHTSA ID #10111021

    • Date Announced: JUNE 05 2017
    • Additional Info: How to Fix

    Summary: In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

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  • TSB #SA297

    NHTSA ID #10091784

    • Date Announced: JUNE 28 2016
    • Additional Info: How to Fix

    Summary: 2016 CX-9 TECH TIPS: - MAINTENANCE MONITOR ENGINE OIL DATA RESET

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  • TSB #SA299

    NHTSA ID #10091625

    • Date Announced: JUNE 06 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. IN SOME CASES THE CUSTOMER MAY HAVE A CONCERN W

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  • TSB #1104M

    NHTSA ID #10092344

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT AN INOPERATIVE POWER LIFTGATE (PLG). DTC U3003:16 (POWER LIFTGATE (PLG) CONTROL MODULE POWER SUPPLY VOLTAGE LOW INPUT) IS STORED IN MEMORY. THIS MAY BE CAUSED BY LOW BATTERY VOLTAGE.

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  • TSB #SA296

    NHTSA ID #10093418

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SON

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  • TSB #SA292

    NHTSA ID #10093398

    • Date Announced: MAY 20 2016
    • Additional Info: How to Fix

    Summary: WITH THE UPCOMING LAUNCH OF THE NEW CX-9, MAZDA TECHNICAL SERVICES DIVISION IS CONFIDENT WE CAN WORK TOGETHER TO DELIVER A PREMIUM VEHICLE TO OUR CUSTOMERS. WHEN PERFORMING A PDI, WE ASK THAT YOU CLOSELY INSPECT THE FOLLOWING ITEMS TO ENSU

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  • TSB #1099M

    NHTSA ID #10092421

    • Date Announced: APRIL 28 2016
    • Additional Info: How to Fix

    Summary: WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE

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  • TSB #SA285

    NHTSA ID #10086463

    • Date Announced: APRIL 13 2016
    • Additional Info: How to Fix

    Summary: OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR

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  • TSB #MULTI-MODELS 13

    NHTSA ID #10076910

    • Date Announced: FEBRUARY 04 2016
    • Additional Info: How to Fix

    Summary: BLIND SPOT MONITORING (BSM) SYSTEM CHANGE. THE 2016 MX-5, 2016 CX-3 AND NEW 2016 CX-9 BSM SYSTEM VEHJICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEJHICLES, VEHICLE DETECTION IS DIFFERENT.

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ELECTRICAL SYSTEM:BATTERY

  • TSB #01-008-18-3451

    NHTSA ID #10134928

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

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  • TSB #01-009-18-3452

    NHTSA ID #10134929

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

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DIGITAL INSTRUMENT PANEL

  • TSB #09-002-18-3410

    NHTSA ID #10129566

    • Date Announced: JANUARY 09 2018
    • Additional Info: How to Fix

    Summary: After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac

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  • TSB #09-035-17-3080

    NHTSA ID #10118467

    • Date Announced: AUGUST 07 2017
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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  • TSB #SA-061-17

    NHTSA ID #10111036

    • Date Announced: JULY 12 2017
    • Additional Info: How to Fix

    Summary: In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations isę 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En

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  • TSB #SA-059-17

    NHTSA ID #10111027

    • Date Announced: JULY 05 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the tachometer is missing from the active driving display after one of the following occurs: Battery cable has been disconnected. ROOM 25A fuse has been removed. INTERIOR 10A fuse has been removed. Battery h

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  • TSB #SA-047-17

    NHTSA ID #10111020

    • Date Announced: JUNE 05 2017
    • Additional Info: How to Fix

    Summary: The CX-9 tachometer feature in the AD-Display with version 58 has been removed from all updates.When updating MAZDA CONNECT from version 58, make sure to turn it off on the AD-Display tab in Settings before performing the update. If not, th

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  • TSB #09018173351

    NHTSA ID #10118129

    • Date Announced: MAY 22 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer

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ELECTRICAL SYSTEM: SOFTWARE

  • TSB #SA-017-18

    NHTSA ID #10134945

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

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  • TSB #09-010-18-3440

    NHTSA ID #10134694

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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  • TSB #09-001-18-3387a

    NHTSA ID #10136368

    • Date Announced: FEBRUARY 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused

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  • TSB #09-007-18-3422

    NHTSA ID #10136370

    • Date Announced: FEBRUARY 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

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  • TSB #SA-036-17

    NHTSA ID #10118754

    • Date Announced: SEPTEMBER 13 2017
    • Additional Info: How to Fix

    Summary: IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

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  • TSB #SA-063-17

    NHTSA ID #10111038

    • Date Announced: JULY 21 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

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  • TSB #09-017-17-3347b

    NHTSA ID #10120373

    • Date Announced: JULY 12 2017
    • Additional Info: How to Fix

    Summary: All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

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  • TSB #MT-014-17

    NHTSA ID #10111042

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

    More Information »

  • TSB #09-029-17-3365

    NHTSA ID #10120368

    • Date Announced: JUNE 30 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the tachometer display in the Active Driving Display cannot be turned off using the MAZDA CONNECT setting menu since it has been removed by a CMU update. The concerns will be noticed after a CMU update from

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  • TSB #SA-048-17

    NHTSA ID #10111021

    • Date Announced: JUNE 05 2017
    • Additional Info: How to Fix

    Summary: In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

    More Information »

  • TSB #09-017-17-3347a

    NHTSA ID #10120348

    • Date Announced: JUNE 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the

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  • TSB #09017173346

    NHTSA ID #10118128

    • Date Announced: MAY 16 2017
    • Additional Info: How to Fix

    Summary: All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

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  • TSB #SA-046-17

    NHTSA ID #10116229

    • Date Announced: MAY 16 2017
    • Additional Info: How to Fix

    Summary: An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.

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  • TSB #01-006-17-3318

    NHTSA ID #10111008

    • Date Announced: MARCH 07 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about a slight hesitation while accelerating from a stop. It most likely occurs when D or R range is selected right after engine start or during high rpm idling. This may be caused by an improper PCM control logi

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  • TSB #SA-001305

    NHTSA ID #10085279

    • Date Announced: AUGUST 16 2016
    • Additional Info: How to Fix

    Summary: 2016THE 2016 CX-9 HAVE THE LATEST MAZDA CONNECT SOFTWARE (VERSION 58). DO NOT ATTEMPT TO UPDATE WITH THE SOFTWARE VERSION AVAILABLE ON MS3 (VERSION 55). IF YOU UPDATE TO AN EARLIER VERSION OF SOFTWARE, THE CMU WILL NEED TO BE SENT IN AND R

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  • TSB #SA323

    NHTSA ID #10085401

    • Date Announced: JULY 11 2016
    • Additional Info: How to Fix

    Summary: CUSTOMERS MAY EXPERIENCE THE WRENCH LIGHT ON IN THE INSTRUMENT CLUSTER WHEN THE VEHICLE IS NOT DUE FOR SERVICE, AND THE WRENCH LIGHT CANNOT BE RESET USING NORMAL METHODS. IF THIS HAPPENS, CHECK THE MAZDA CONNECT VERSION. THIS CONCERN MAY H

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  • TSB #SA322

    NHTSA ID #10085392

    • Date Announced: JULY 08 2016
    • Additional Info: How to Fix

    Summary: VERSION 101.02 OF THE IDS SOFTWARE HAS BEEN UPDATED TO ALLOW THE TPMS INITIALIZATION PROCEDURE TO BE PERFORMED ON 2016 CX-9 WITH M-MDS.WITH THE PREVIOUS IDS VERSION, AN ERROR MESSAGE (┐THE OPERATION HAS BEEN UNSUCCESSFUL┐) APPEARED WHEN PER

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  • TSB #SA234

    NHTSA ID #10085383

    • Date Announced: JULY 08 2016
    • Additional Info: How to Fix

    Summary: IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.

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  • TSB #SA294

    NHTSA ID #10093405

    • Date Announced: MAY 20 2016
    • Additional Info: How to Fix

    Summary: THE 2016 CX-9 HAS THE LATEST MAZDA CONNECT SOFTWARE (VERSION 58). DO NOT ATTEMPT TO UPDATE WITH THE SOFTWARE VERSION AVAILABLE ON MS3 (VERSION 55).

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EXTERIOR LIGHTING

  • TSB #15-005-17-3358b

    NHTSA ID #10123444

    • Date Announced: OCTOBER 27 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

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  • TSB #1066M

    NHTSA ID #10092413

    • Date Announced: APRIL 28 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER

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EXTERIOR LIGHTING:HEADLIGHTS

  • TSB #09-011-18-3448

    NHTSA ID #10134701

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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  • TSB #09-001-17-3296b

    NHTSA ID #10118468

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

    More Information »

  • TSB #SA-057-17

    NHTSA ID #10111033

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: High Beam Control (HBC) system frequently asked questions (FAQ)

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  • TSB #09-008-17-3324

    NHTSA ID #10111011

    • Date Announced: MARCH 09 2017
    • Additional Info: How to Fix

    Summary: Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit

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  • TSB #09-003-16-3130

    NHTSA ID #10100888

    • Date Announced: JANUARY 25 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA

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EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

  • TSB #SA-023-18

    NHTSA ID #10142530

    • Date Announced: MAY 01 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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  • TSB #SA-066-17

    NHTSA ID #10118751

    • Date Announced: SEPTEMBER 01 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

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EXTERIOR LIGHTING:TAIL LIGHTS

  • TSB #09-011-18-3448

    NHTSA ID #10134701

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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  • TSB #09-003-16-3130

    NHTSA ID #10100888

    • Date Announced: JANUARY 25 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA

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VISIBILITY

  • TSB #15-005-17-3358a

    NHTSA ID #10123440

    • Date Announced: OCTOBER 09 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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  • TSB #15-005-17-3358

    NHTSA ID #10118466

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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VISIBILITY:WINDSHIELD

  • TSB #SA-058-17

    NHTSA ID #10111034

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.

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VISIBILITY:REARVIEW MIRRORS/DEVICES

  • TSB #MT-007-18

    NHTSA ID #10144012

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

  • TSB #MTI_1034

    NHTSA ID #10091393

    • Date Announced: MARCH 30 2016
    • Additional Info: How to Fix

    Summary: THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.

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VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:HEATER CORE

  • TSB #MTI_1034

    NHTSA ID #10091263

    • Date Announced: MARCH 30 2016
    • Additional Info: How to Fix

    Summary: THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.

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AIR BAGS

  • TSB #08-001-18-3457

    NHTSA ID #10136784

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

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  • TSB #MT-003-18

    NHTSA ID #10134925

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM OCS

  • TSB #SA-027-18

    NHTSA ID #10142534

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

  • TSB #SA-027-18

    NHTSA ID #10142534

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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STRUCTURE

  • TSB #09-014-18-3443

    NHTSA ID #10134702

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

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  • TSB #09-001-17-3296b

    NHTSA ID #10118468

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

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  • TSB #09-048-16-3241

    NHTSA ID #10092523

    • Date Announced: AUGUST 12 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY EXHIBIT A SQUEAKING NOISE FROM THE LEFT AND/OR RIGHT SIDE FRONT CONSOLE PANELS WHEN DRIVING ON ROUGH ROADS. THE NOISE CAN ALSO BE REPRODUCED BY PUSHING THE SIDE PANEL AT THE LOCATION SHOWN BELOW. THE NOISE MAY BE CAUSED BY

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  • TSB #09-045-16-3228

    NHTSA ID #10091562

    • Date Announced: JULY 29 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES EQUIPPED WITH ┐BEIGE┐ INTERIOR, MAY HAVE ┐BLACK┐ REAR DOOR TRIM GRIP COVER(S) (A) INSTALLED IN THEIR VEHICLE BY MISTAKE. THE CORRECT COLOR OF THE GRIP COVERS IS ┐BEIGE┐ TO MATCH THE COLOR OF THE VEHICLE INTERIOR. THIS CONCERN

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  • TSB #09-045-16-3228

    NHTSA ID #10091922

    • Date Announced: JULY 29 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES EQUIPPED WITH ┐BEIGE┐ INTERIOR, MAY HAVE ┐BLACK┐ REAR DOOR TRIM GRIP COVER(S) (A) INSTALLED IN THEIR VEHICLE BY MISTAKE. THE CORRECT COLOR OF THE GRIP COVERS IS ┐BEIGE┐ TO MATCH THE COLOR OF THE VEHICLE INTERIOR. THIS CONCERN

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  • TSB #1098M

    NHTSA ID #10091610

    • Date Announced: JULY 22 2016
    • Additional Info: How to Fix

    Summary: WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

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  • TSB #1098M

    NHTSA ID #10090763

    • Date Announced: JULY 22 2016
    • Additional Info: How to Fix

    Summary: WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

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  • TSB #SA292

    NHTSA ID #10093398

    • Date Announced: MAY 20 2016
    • Additional Info: How to Fix

    Summary: WITH THE UPCOMING LAUNCH OF THE NEW CX-9, MAZDA TECHNICAL SERVICES DIVISION IS CONFIDENT WE CAN WORK TOGETHER TO DELIVER A PREMIUM VEHICLE TO OUR CUSTOMERS. WHEN PERFORMING A PDI, WE ASK THAT YOU CLOSELY INSPECT THE FOLLOWING ITEMS TO ENSU

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  • TSB #09-010/16

    NHTSA ID #10076678

    • Date Announced: FEBRUARY 17 2016
    • Additional Info: How to Fix

    Summary: STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY

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STRUCTURE:BODY:BUMPERS

  • TSB #09-023-17-3348a

    NHTSA ID #10118464

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider. To eliminate this concern, the configuration of the bumper slider

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  • TSB #09-023-17-3348

    NHTSA ID #10120358

    • Date Announced: JUNE 16 2017
    • Additional Info: How to Fix

    Summary: On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider.

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STRUCTURE:BODY:DOOR

  • TSB #09-004-18-3402a

    NHTSA ID #10129573

    • Date Announced: JANUARY 29 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

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  • TSB #09-004-18-3402

    NHTSA ID #10129568

    • Date Announced: JANUARY 11 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

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  • TSB #09-010-17-3310

    NHTSA ID #10111016

    • Date Announced: MARCH 17 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about a dent (A) in the rear door trim, which is visible when the sunshade (C) is closed. The dent is caused by the sunshade tab (B) when the sunshade is opened. The tab contacts the door trim and leaves a dent.

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STRUCTURE:BODY:HATCHBACK/LIFTGATE

  • TSB #MT-006-18

    NHTSA ID #10144011

    • Date Announced: JULY 03 2018
    • Additional Info: How to Fix

    Summary: POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

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  • TSB #SA297

    NHTSA ID #10085402

    • Date Announced: JULY 21 2016
    • Additional Info: How to Fix

    Summary: 2016 CX-9 TECH TIPS: - REAR SUNSHADE WILL NOT RETRACT

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  • TSB #SA297

    NHTSA ID #10093419

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: 2016 CX-9 TECH TIPS:- ENHANCED PDI STEP 1 - DO NOT UPDATE THE MAZDA CONNECT SOFTWARE - SPECIAL ATTENTION ITEMS TO REVIEW DURING PDI - DRIVEABILITY CONCERNS DUE TO LOW FUEL LEVEL - POWER LIFTGATE (PLG) OPERATION

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  • TSB #1104M

    NHTSA ID #10092344

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT AN INOPERATIVE POWER LIFTGATE (PLG). DTC U3003:16 (POWER LIFTGATE (PLG) CONTROL MODULE POWER SUPPLY VOLTAGE LOW INPUT) IS STORED IN MEMORY. THIS MAY BE CAUSED BY LOW BATTERY VOLTAGE.

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  • TSB #1108M

    NHTSA ID #10092371

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: THE POWER LIFTGATE (PLG) FULLY OPEN POSITION CAN BE ADJUSTED TO ACCOMMODATE A GARAGE WITH A LOW CEILING.

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STRUCTURE:BODY:TRUNK LID

  • TSB #09-021-18-3459

    NHTSA ID #10136788

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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STRUCTURE:BODY:HOOD

  • TSB #SA-024-18

    NHTSA ID #10142531

    • Date Announced: MAY 03 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

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  • TSB #09-021-18-3459

    NHTSA ID #10136788

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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STRUCTURE:BODY:ROOF AND PILLARS

  • TSB #09-021-18-3459

    NHTSA ID #10136788

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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LATCHES/LOCKS/LINKAGES

  • TSB #1094M

    NHTSA ID #10091581

    • Date Announced: JULY 22 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT A REAR SUN SHADE THAT DOES NOT RETRACT. THIS MAY BE CAUSED BY A SUN SHADE THAT IS IN THE LOCK POSITION (LOCK PIN IS PUSHED IN).

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  • TSB #1094M

    NHTSA ID #10090664

    • Date Announced: JULY 22 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT A REAR SUN SHADE THAT DOES NOT RETRACT. THIS MAY BE CAUSED BY A SUN SHADE THAT IS IN THE LOCK POSITION (LOCK PIN IS PUSHED IN).

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LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

  • TSB #SA290

    NHTSA ID #10093392

    • Date Announced: MAY 05 2016
    • Additional Info: How to Fix

    Summary: THE POWER LIFTGATE MAY NOT OPEN/CLOSE ELECTRICALLY IF THE VEHICLE IS PARKED ON AN INCLINE, OR THERE IS STRONG WIND, OR THE LIFTGATE IS LADEN WITH SNOW. IN ADDITION TO THE POWER LIFTGATE DESCRIPTION ABOVE (FOUND IN THE 2016 CX-9 OWNER'S MANU

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VEHICLE SPEED CONTROL

  • TSB #09-034-18-3430

    NHTSA ID #10144333

    • Date Announced: AUGUST 31 2018
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  • TSB #02-011-18-3476

    NHTSA ID #10142520

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires

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  • TSB #02-009-18-3472

    NHTSA ID #10142518

    • Date Announced: MAY 07 2018
    • Additional Info: How to Fix

    Summary: Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo

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WHEELS

  • TSB #02-003-18-3501

    NHTSA ID #10143973

    • Date Announced: JULY 30 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.

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  • TSB #02-008-18-3467

    NHTSA ID #10136774

    • Date Announced: APRIL 27 2018
    • Additional Info: How to Fix

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

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SEATS

  • TSB #09-005-18-3414a

    NHTSA ID #10143977

    • Date Announced: JULY 13 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins

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  • TSB #09-015-18-3445

    NHTSA ID #10134698

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

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  • TSB #09-009-18-3439

    NHTSA ID #10134693

    • Date Announced: MARCH 14 2018
    • Additional Info: How to Fix

    Summary: On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

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  • TSB #09-036-17-3375

    NHTSA ID #10118469

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

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  • TSB #09-043-16-3223

    NHTSA ID #10091811

    • Date Announced: JULY 08 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY EXHIBIT THE DRIVER AND/OR PASSENGER SIDE SEAT CUSHION TRIM COMING OUT OF THE SIDE COVER, CAUSING A POOR APPEARANCE CONCERN. THIS IS DUE TO THE SEAT TRIM EDGE BEING CUT TOO SHORT. TO ELIMINATE THIS CONCERN, THE CONFIGURATIO

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  • TSB #09-043-16-3223

    NHTSA ID #10085441

    • Date Announced: JULY 08 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY EXHIBIT THE DRIVER AND/OR PASSENGER SIDE SEAT CUSHION TRIM COMING OUT OF THE SIDE COVER, CAUSING A POOR APPEARANCE CONCERN. THIS IS DUE TO THE SEAT TRIM EDGE BEING CUT TOO SHORT. TO ELIMINATE THIS CONCERN, THE CONFIGURATIO

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  • TSB #09-016-16-3158A

    NHTSA ID #10092065

    • Date Announced: JUNE 22 2016
    • Additional Info: How to Fix

    Summary: AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI

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  • TSB #09-016-16-3158A

    NHTSA ID #10092921

    • Date Announced: JUNE 22 2016
    • Additional Info: How to Fix

    Summary: AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI

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  • TSB #SA298

    NHTSA ID #10091626

    • Date Announced: JUNE 06 2016
    • Additional Info: How to Fix

    Summary: IF YOU ENCOUNTER A 2016 CX-9 SIGNATURE TRIM LEVEL VEHICLE (WITH NAPPA LEATHER INTERIOR) WHERE THE FRONT SEAT TRIM IS LOOSE / POOR APPEARANCE, REFER TO THE ATTACHED REPAIR PROCEDURE TO FIX THE VEHICLE. THIS CONCERN MAY OCCUR ON EITHER THE DR

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  • TSB #09-016-16-3158

    NHTSA ID #10101067

    • Date Announced: MARCH 07 2016
    • Additional Info: How to Fix

    Summary: AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI

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  • TSB #09-016-16-3158

    NHTSA ID #10090816

    • Date Announced: MARCH 07 2016
    • Additional Info: How to Fix

    Summary: AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI

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SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

  • TSB #SA-001310

    NHTSA ID #10085284

    • Date Announced: AUGUST 30 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR BOTH THIRD ROW SEAT HEAD RESTRAINT(S) CANNOT BE MOVED TO THE UPRIGHT POSITION. THIS MAY BE CAUSED BY IMPROPER FOLD POSITION OF THE HEAD RESTRAINT(S) WHEN THE SEAT BACK IS FOLDED DOWN.

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SEATS:FRONT ASSEMBLY:POWER ADJUST

  • TSB #09-005-18-3414

    NHTSA ID #10129574

    • Date Announced: JANUARY 29 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins

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SEATS:MID/REAR ASSEMBLY

  • TSB #09-036-17-3375

    NHTSA ID #10118469

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

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FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  • TSB #SA-056-17

    NHTSA ID #10111032

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

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FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

  • TSB #MT-016-17

    NHTSA ID #10125469

    • Date Announced: OCTOBER 18 2017
    • Additional Info: How to Fix

    Summary: The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a

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  • TSB #SA-066-17

    NHTSA ID #10118751

    • Date Announced: SEPTEMBER 01 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

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LANE DEPARTURE

  • TSB #SA-053-17

    NHTSA ID #10111029

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

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LANE DEPARTURE: WARNING

  • TSB #SA-023-18

    NHTSA ID #10142530

    • Date Announced: MAY 01 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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LANE DEPARTURE: BLIND SPOT DETECTION

  • TSB #15-005-17-3358

    NHTSA ID #10118466

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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  • TSB #SA-054-17

    NHTSA ID #10111030

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)

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  • TSB #MULTI-MODELS 13

    NHTSA ID #10076910

    • Date Announced: FEBRUARY 04 2016
    • Additional Info: How to Fix

    Summary: BLIND SPOT MONITORING (BSM) SYSTEM CHANGE. THE 2016 MX-5, 2016 CX-3 AND NEW 2016 CX-9 BSM SYSTEM VEHJICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEJHICLES, VEHICLE DETECTION IS DIFFERENT.

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EQUIPMENT

  • TSB #MT-004-18

    NHTSA ID #10144010

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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  • TSB #SA-034-18

    NHTSA ID #10143980

    • Date Announced: JULY 16 2018
    • Additional Info: How to Fix

    Summary: MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

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  • TSB #SA-031-18

    NHTSA ID #10143957

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro

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  • TSB #09-020-18-3458a

    NHTSA ID #10143965

    • Date Announced: JUNE 20 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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  • TSB #09-025-18-3479

    NHTSA ID #10142527

    • Date Announced: MAY 11 2018
    • Additional Info: How to Fix

    Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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  • TSB #09-023-18-3475

    NHTSA ID #10142525

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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  • TSB #01-011-18-3456

    NHTSA ID #10136772

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu

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  • TSB #MT-004-18

    NHTSA ID #10134933

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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  • TSB #00-001-18-3446

    NHTSA ID #10134699

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

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  • TSB #SA-008-18

    NHTSA ID #10134920

    • Date Announced: FEBRUARY 20 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

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  • TSB #MT-003-18

    NHTSA ID #10134925

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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  • TSB #09-034-17-3379

    NHTSA ID #10118465

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma

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  • TSB #MT-005-17

    NHTSA ID #10098386

    • Date Announced: MARCH 27 2017
    • Additional Info: How to Fix

    Summary: SOME VEHICLES EQUIPPED WITH MAZDA RADAR CRUISE CONTROL (MRCC) WILL NOT SET (THE SYSTEM STAYS ON STANDBY) IF THE DRIVER'S SEAT BELT IS NOT FASTENED. THIS IS A NORMAL CONDITION. DO NOT PERFORM ANY REPAIRS FOR THIS CONDITION.

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  • TSB #MTI_1115

    NHTSA ID #10084957

    • Date Announced: AUGUST 16 2016
    • Additional Info: How to Fix

    Summary: BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS.

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  • TSB #00-004-16-3237

    NHTSA ID #10092487

    • Date Announced: AUGUST 11 2016
    • Additional Info: How to Fix

    Summary: RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER┐S MANUAL.

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  • TSB #MTI_1111

    NHTSA ID #10084949

    • Date Announced: AUGUST 10 2016
    • Additional Info: How to Fix

    Summary: WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

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  • TSB #1097M

    NHTSA ID #10090761

    • Date Announced: JULY 22 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT A DIM AD-DISP DURING THE DAY, WHILE AT NIGHT THE AD-DISP WORKS PROPERLY. USING THE DIMMER ADJUSTMENT DOES NOT RESOLVE THE CONCERN. THIS MAY BE CAUSED BY THE CUSTOMER USING POLARIZED SUN GLASSES DURING THE D

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  • TSB #1097M

    NHTSA ID #10091604

    • Date Announced: JULY 22 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT A DIM AD-DISP DURING THE DAY, WHILE AT NIGHT THE AD-DISP WORKS PROPERLY. USING THE DIMMER ADJUSTMENT DOES NOT RESOLVE THE CONCERN. THIS MAY BE CAUSED BY THE CUSTOMER USING POLARIZED SUN GLASSES DURING THE D

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  • TSB #00-003-16-3207

    NHTSA ID #10093285

    • Date Announced: MAY 20 2016
    • Additional Info: How to Fix

    Summary: IN SUPPORT OF THE NEWLY LAUNCHED 2016 CX-9, MAZDA WILL SHIP TO ALL DEALERS, A CRIMPING TOOL DESIGNED SPECIFICALLY FOR USE ON ALUMINUM WIRING.┐THE SST WILL BE SHIPPED BY MAZDA┐S TOOL VENDOR BOSCH AT THE END OF MAY, 2016.┐THE FOLLOWING SST IS

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  • TSB #09-009-16-3150A

    NHTSA ID #10093288

    • Date Announced: MAY 10 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY EXHIBIT BLUETOOTH« HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH« HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS

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  • TSB #MTI_1111

    NHTSA ID #10091406

    • Date Announced: MARCH 30 2016
    • Additional Info: How to Fix

    Summary: WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

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  • TSB #MTI_1111

    NHTSA ID #10091265

    • Date Announced: MARCH 30 2016
    • Additional Info: How to Fix

    Summary: WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

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  • TSB #MTI_1031

    NHTSA ID #10091266

    • Date Announced: MARCH 24 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.

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  • TSB #MTI_1032

    NHTSA ID #10091361

    • Date Announced: MARCH 24 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.

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  • TSB #MTI_1031

    NHTSA ID #10091433

    • Date Announced: MARCH 24 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE

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EQUIPMENT:ELECTRICAL

  • TSB #MT-008-18

    NHTSA ID #10144013

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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  • TSB #09-020-18-3458

    NHTSA ID #10136787

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit BLUETOOTH« hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as

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  • TSB #MT-001-18

    NHTSA ID #10134932

    • Date Announced: MARCH 05 2018
    • Additional Info: How to Fix

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card".

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  • TSB #SA-036-17

    NHTSA ID #10118754

    • Date Announced: SEPTEMBER 13 2017
    • Additional Info: How to Fix

    Summary: IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

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  • TSB #SA-065-17

    NHTSA ID #10118479

    • Date Announced: AUGUST 10 2017
    • Additional Info: How to Fix

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth«, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb

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  • TSB #MT-015-17

    NHTSA ID #10111043

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

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  • TSB #SA-063-17

    NHTSA ID #10111038

    • Date Announced: JULY 21 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

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  • TSB #SA-051-17

    NHTSA ID #10111024

    • Date Announced: JUNE 22 2017
    • Additional Info: How to Fix

    Summary: A customer may report that the infotainment screen is black, blank or inoperative on a 2016 CX-9. This will usually be an intermittent concern.

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  • TSB #09-009/16

    NHTSA ID #10076677

    • Date Announced: FEBRUARY 17 2016
    • Additional Info: How to Fix

    Summary: HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU

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EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #09-025-18-3479

    NHTSA ID #10142527

    • Date Announced: MAY 11 2018
    • Additional Info: How to Fix

    Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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  • TSB #09-023-18-3475

    NHTSA ID #10142525

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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  • TSB #SA-005-18

    NHTSA ID #10134917

    • Date Announced: FEBRUARY 08 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

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  • TSB #SA296

    NHTSA ID #10093418

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SON

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EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #09-007-18-3422a

    NHTSA ID #10134704

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

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  • TSB #09-003-18-3405b

    NHTSA ID #10134690

    • Date Announced: MARCH 05 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th

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  • TSB #09-007-18-3422

    NHTSA ID #10136370

    • Date Announced: FEBRUARY 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

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  • TSB #09-001-18-3387

    NHTSA ID #10129565

    • Date Announced: JANUARY 08 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for

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EQUIPMENT:AIR CONDITIONER

  • TSB #07-002-18-3432

    NHTSA ID #10136782

    • Date Announced: APRIL 16 2018
    • Additional Info: How to Fix

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c

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  • TSB #07-005-17-3335b

    NHTSA ID #10120366

    • Date Announced: JUNE 30 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor or 3) it is difficult to adjust the driver/passenger side ve

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  • TSB #07005173335A

    NHTSA ID #10118127

    • Date Announced: MAY 12 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor

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  • TSB #07005173335

    NHTSA ID #10118124

    • Date Announced: MAY 08 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #SA-009-18

    NHTSA ID #10134921

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S

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  • TSB #SA-001-18

    NHTSA ID #10129353

    • Date Announced: JANUARY 04 2018
    • Additional Info: How to Fix

    Summary: The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

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  • TSB #MT-021-17

    NHTSA ID #10129368

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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  • TSB #09-035-17-3080

    NHTSA ID #10118467

    • Date Announced: AUGUST 07 2017
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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  • TSB #01-009-17-3377

    NHTSA ID #10120379

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer

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  • TSB #SA-041-17

    NHTSA ID #10099444

    • Date Announced: MARCH 16 2017
    • Additional Info: How to Fix

    Summary: PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC

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  • TSB #SA-040-17

    NHTSA ID #10099443

    • Date Announced: MARCH 10 2017
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED

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  • TSB #SA297

    NHTSA ID #10085402

    • Date Announced: JULY 21 2016
    • Additional Info: How to Fix

    Summary: 2016 CX-9 TECH TIPS: - REAR SUNSHADE WILL NOT RETRACT

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  • TSB #SA293

    NHTSA ID #10093412

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: TO IMPROVE THE CUSTOMER EXPERIENCE WITH THE NEW 2016 CX-9, AN ENHANCED PDI STEP 1 HAS BEEN CREATED WITH AN ADDITIONAL 0.4 HRS LABOR HOURS. THE FORM AND WARRANTY INFORMATION CAN BE FOUND ON MS3 UNDER OTHER APPLICATIONS -> FORMS -> PDI STEP 1

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  • TSB #00-001-16-3127

    NHTSA ID #10105849

    • Date Announced: JANUARY 14 2016
    • Additional Info: How to Fix

    Summary: IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS.┐ THE SST WILL BE SHIPPED BY MAZDA┐S TOOL VENDOR BOSCH

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  • TSB #09-030-15-3073

    NHTSA ID #10105481

    • Date Announced: AUGUST 07 2015
    • Additional Info: How to Fix

    Summary: MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN

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EQUIPMENT ADAPTIVE

  • TSB #09-019-18-3450

    NHTSA ID #10134703

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

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  • TSB #MT-015-17

    NHTSA ID #10111043

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

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  • TSB #09-026-17-3346

    NHTSA ID #10120361

    • Date Announced: JUNE 20 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the third-row seat headrest(s) are loose (A) and do not lock in the upright position (B) or the headrest are locked in the forward-bent position (C). These concerns are caused by improper operation while the

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  • TSB #MT-003-17

    NHTSA ID #10098384

    • Date Announced: MARCH 06 2017
    • Additional Info: How to Fix

    Summary: WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

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  • TSB #09-045-16-3228

    NHTSA ID #10091922

    • Date Announced: JULY 29 2016
    • Additional Info: How to Fix

    Summary: SOME VEHICLES EQUIPPED WITH ┐BEIGE┐ INTERIOR, MAY HAVE ┐BLACK┐ REAR DOOR TRIM GRIP COVER(S) (A) INSTALLED IN THEIR VEHICLE BY MISTAKE. THE CORRECT COLOR OF THE GRIP COVERS IS ┐BEIGE┐ TO MATCH THE COLOR OF THE VEHICLE INTERIOR. THIS CONCERN

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