The contact owns a 1997 Mitsubishi Galant. The contact stated that the lower ball joints were in pieces. The vehicle is steering to the left extremely badly and the contact hears metal rubbing together. The dealer stated that the vehicle was no longer under warranty and the VIN was not included in NHTSA campaign id number 00V421001 (suspension:front:control arm:lower ball joint). The purchase date and VIN were unknown. The current mileage was 85,000 and failure mileage was 78,000. Updated 03-25-08 the failure was not obvious to spin investigation until 84,000 failure happened in a parking lot at low speed. Updated 03/25/08

- Manassas, VA, USA

Received recall for lower ball joint in 2001. Because they didn't show damage, the dealer only lubricated them. The right one went out along with the tie rod end in 2/07. I had it repaired by an independent mechanic, which cost over $600. Now, the left one is going out. Lubricating a defective assembly is like putting on a bandaid, which has now proven to be the case with both lower ball joints having to be replaced plus a tie rod end. I'm not only upset about the cost of the repair, but the safety issue is much more of a concern. Hearing a noise coming from your front end can be anything and ignored, but ignoring this particular noise puts the driver and anyone around them at a very high risk of injury or even death. Is the dealer liable for this repair because they were considered defective assemblies in the first place?

- Darien, IL, USA

We purchased a used car that had a recall on it. After my wife and child almost had a serious accident I found out the recall was never done. I asked the dealer if it was done and they said yes. We have had countless other problems with car. Are they liable for this??

- New York City, NY, USA

Front lower ball joint failed. Recall 00V421001. Dealership would not repair the problem, because the VIN was not included.

- Jamaica, NY, USA

Consumer received arecall notice for replacement of lower ball joints. Dealer refused to do recall repairs. Service manager mike sweitzer.

- New Windsor, MD, USA

Request reimbursement for repairs done prior to receiving recall notice. The vehicle's ball joints failed prior to recall notification (00V421001). The consumer had the vehicle repaired at and independent mechanic and in now requesting reimbursement.

- Rochester, NY, USA

Request full reimbursement for ball joint repair prior to receiving recall. The vehicle made noises while in motion due to the ball joint(s).

- Freeland, PA, USA

Consumer states there is a recall campaign 00V421001 concerning the lower arm ball joints on the front suspension being damage. Consumer is requesting reimbursement from manufacturer.

- Taunton, MA, USA

The consumer lost control of the vehicle which resulted in an accident due to worn out lower lateral arm ball joint, prior to recall. (attorney for client)

- Brooklyn, NY, USA

The consumer lost control of the vehicle which resulted in an accident due to worn out lower lateral arm ball joint, prior to recall. (attorney for client)

- Brooklyn, NY, USA

NHTSA recall 00V421001/ manufacturer's recall 98V020000 for lower ball joints. Dealer had been contacted for remedy, but was unable to perform repairs due to lack of parts.

- Brookline, MA, USA

I felt the car steering wasn't tracking and delayed while I was making a turn into a curve on the road and the steering was delayed in responding to the turn. I took the car to the dealer and he replaced the lf lower lateral arm because of play in ball joint. But the dealer never informed me that there was a recall about this problem and he charged me to have the lf lateral arm replaced.

- Mahopac, NY, USA