This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving when my vehicle shut down and I lost power steering. Although my gas gauge said 1/4 tank, the end result was that I ran out of gas. I contacted Nissan and they told me that the vehicle was taken in for a previous recall to fix this problem. Obviously it didn't work, and the next time it happens one of my kids could be driving, or it could result in a serious accident. What can I even do to repair it, if the first repair didn't work?
Dear sir or MA'am: On christmas eve, in the evening, my husband, daughter, and I were driving back home from fairfield, Illinois to glen carbon, Illinois, when our 2007 Nissan Armada failed us. There was a house a short walk down the road, so my husband ran down there for assistance. Obviously, it was cold and dark outside. My daughter (4 years old) and I (pregnant at the time) stayed inside the locked car. My husband came back quickly as there was no answer at the door of said house. He then called his sister whom was an hour away to have her come help assist us. Meanwhile a man stopped and offered to help. He offered a jump start and gas. Neither worked but he was able to call a local acquaintance of his to tow our vehicle. The charge for this service on christmas eve was $350. So my husband's sister picked us up, and our car was towed the remaining 45 minute distance to our home. After all was said and done, it turns out the car just needed an extra gallon of gas to get it started. Now almost thirty days after this incident, I am in receipt of a recall notice from Nissan stating that: The fuel gauge may be inaccurate due to a malfunction in the fuel level sending unit. Given that, we file this complaint. I believe Nissan is responsible for the circumstances of our christmas eve which cost us several hours and several hundred dollars. Please advise.
On June 10th, 2010 I was driving home in the fast lane/ carpool lane (approx 2:15pm) and my car immediately decrease in acceleration. I knew I could not make it over to the right hand shoulder and I had to pull off into the left hand shoulder (this was very unsafe) I immediately called my roadside assistance and while I was on hold a highway patrol officer pulled up behind me. He was able to contact another patrol officer and they stopped all traffic and the first highway patrol officer pushed me to the righthand shoulder. The gas gauge was a little over 1/4 tank. The tow truck arrived and took me to the gas station - after putting in gas the car started right up. The gas station attendant said "wow, another Nissan out of gas - do you know I get so many Armadas' and infinities that come in here with no gas" I received a recall notice approx 2 months ago and immediately went to the Nissan dealership - they informed me that the part was not yet available and they would call me, I contacted the dealership last Friday and again today - they do not expect to receive this part for another 2-3 weeks. I called the Nissan Consumer Affairs today and there is nothing they can do - I informed them that this was just like Toyota and I requested a rental / loaner vehicle - they could not accomodate that request. This has put me in a terrifying situation. The woman at Nissan consumer told me to keep my tank 1/2 full and I informed her that they letter I just received stated to keep it at a 1/4 tank full so that was a discrepancy.
The contact owns a 2007 Nissan Armada. The driver stated that the fuel gauge was defective, causing the vehicle to run out of fuel while driving on the freeway at approximately 65 mph. The driver was able to safely pull over on the side of the freeway. The failure mileage was approximately 69,600. The current mileage was approximately 69,700.
A D V E R T I S E M E N T S
- Lees Summit, MO, USA