Engine Crankshaft Inspection
*****Dealer Announcement*****
Nissan is conducting a quality action on 186 specific MY 2019 Frontier and 83 NV vehicles identified in Service Comm, to remove and inspect the engine crankshaft counterweight surface for an impact mark.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History ? Open Campaigns I.D. PC704
- New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Refer to NPSB 15-460 for additional information
- Please continue to check newly arriving inventory for campaign applicability.
2. Please do not drive, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action.
3. Use the attached procedure to inspect the vehicle.
- If an impact mark is not found on the counterweight machined surface, reassemble vehicle per the Electronic Service Manual (ESM).
- File a claim for the inspection, and release the vehicle for sale
- If an impact mark is located on machined surface area of the counterweight when the crankshaft pulley notches are in the indicated positions, provide the
requested information via ASIST/Tech Support Info/Powertrain Call Center Pre-Call forms/New Engine Form as per the attached instructions and HOLD the vehicle.
- Do not file a claim
