This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Alternator failed in 2003 Nissan Murano leading to unexpected loss of all electrical power. This resulted in loss of power accessories (breaks, steering, lights etc). The engine was non-responsive to throttle input. Traffic was light and was able to pull to side of the road safely.
I was driving my car and the battery and brake service lights came on. I drove it to the local Nissan dealership and they advised the alternator needed to be replaced. I new part is being ordered and the part will be replaced.
Alternator failed at 32000. Seems this is chronic with Nissan Murano's and I fear that my replacement alternator will be as bad and also fail at 60000 -- falling beyond my warranty and costing much to replace.
While driving driver noticed that the vehicle started slowing down. Afterwards the dashboard lights flashed on and off. Also, driver noticed that the steering and the brakes failed to work properly. The vehicle stalled, and the driver was unable to restart vehicle, and it was towed to the dealer. Mechanic determined that the alternator needed to be replaced. Driver informed the mechanic that this was the second replacement of the alternator, but problem has not been resolved.
At 38K my battery light and brake light came on. The next day I was driving it to the dealership when it completely stopped running. Took it to the dealership and they said it was the alternator and battery. Alternator costing me $580+$115 for the battery+$100 for towing.
- Lake Wales, FL, USA
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8/27/04 going at 65 mph car would not accelerate and will roll to a stop, had to be towed after that. 8/30/04 same problem again. Towed back to dealer. 2/2/05 car would not start- jumper cable start- dealer replaced battery. And 2/11/05 engine shut off when coming out of a busy intersection- had to be towed still in shop.
The brake light and battery light came on my 2003 Murano, about 5,000 miles after the warranty expired. I called the dealership the next morning and was told it was likely the alternator and told the vehicle may not make it in to the dealership for repair (it seems they knew of this problem before even examining it). I had another car follow me in but luckily made it in but the problem was the alternator failed and had to be replaced for $560. I have recently gone online and found this is an all to common problem with the alternator in this vehicle and Nissan needs to address this, I was lucky not to be stranded.
(1) two days of driving on and off road in death valley national park, during which this failure would have been beyond catastrophic. (2) the "charge system failure" idiot light illuminated on the way home, just 20-30 miles out of dv on Wednesday morning, and miraculously I was able to drive all the way to the nearest service in mojave ca on the battery alone, the alternator having failed. After verifying the failure with a volt-meter and recharging in mojave, I drove West towards the nearest Nissan dealership, and fell short by just 11 miles when I lost all power on West bound highway 58 on the outskirts of bakersfield ca. Aaa towed my family and I the rest of the way into the dealership. (3) bakersfield Nissan replaced the alternator in about 3 hours and sent us on our way back home to northern California.
2003 Nissan Murano sl AWD. Second alternator failure. Alternator failed 23 Nov 03 during highway driving at night, from Washington, D.C. to charlottesville, va. Light traffic, no accident/injuries. Towing to charlottesville dealership cost $300, not reimbursed. Vehicle under warranty, so repair was done at no cost to me; rental vehicle provided. Alternator failed again (this was a new, replacement part) 10 Nov 2004. Vehicle still underwarranty. Failure took place during city driving in heidelberg, germany (I am a us army officer). Local german dealer told me I had to arrange for new part directly from Nissan North America because the vehicle is not supported yet in europe (goes on sale here spring 2005). Very poor customer service from Nissan North America. It took 5 calls (international, long distance) and 18 days to finally be told my loca, german dealer would have to arrange for parts, I would pay for parts and labor, and nissa na would reimburse me. Local dealer was great (Nissan mueller; heidelberg, germany) and had repair done in 2 days. However, no rental vehicle provided. Invoice was sent via email (pdf file) as instructed by Nissan na, but when I called to check status a week later, no action had yet been taken. I intend to follow up again 27 Dec 04 and will submit follow-on complaint if reimbursement is not in progress.
Nissan Murano, 2003, AWD, sl has just had an alternator failure. Break and battery lights on (classic symptom) dealer confirms and will replace (after xmas..ugh). Seems to be many failed alternators on Nissan Muranos 2003, 2004, and 2005.
Car quit running while driving; no warning. Had to coast across lanes of fast-moving traffic to safe spot off side of road, narrowly avoided being hit by fast-moving cars behind me. Car was towed to Nissan dealer; alternator was replaced. Old part not available.
Car wouldn't start, towed it to the dealer. Got it back same day claiming it was fuses. Got stranded again that evening. Towed it to another dealer who says they replaced the alternator and fuel pump. Pe04077_cat
Nissan Murano 2003 alternator failuers March 24, 2004 - alternator replaced at 25,537 miles. October 23, 2004 - wife and child stranded on side of road - needs another new alternator 36,800 miles. Pe04077_cat
Driving when battery light and brake light came on. This was followed by complete power failure. I was towed to Nissan dealer where I described the problem. Service rep said "your alternator failed--Nissan put in a bad batch of alternators in the Muranos." Nissan however made me pay the $640 cost of repair because I was 2800 miles ober the 36,000 mile warranty. Pe04077_cat
The check engine light comes on and the engine quits. This has happend four times the frist time it stoped in the middle of I95 afternoon rush. It has happend three oyher times. Pe04077_cat
The service engine light came on and the vehicle stalled. The dealer stated the crank shaft senor burned up.. the alternator and the control module has been replaced. The crank shaft sensor has been replaced multiple times by dealer.
A D V E R T I S E M E N T S
- San Francisco, CA, USA