This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rattling / vibrating noises interior left door / vent / dash at elevated temperatures. Nissan is aware of defective parts. 4 attempts were made to repair it and the problem still persists at external temperature above 90 degrees (Florida summer). The noises occur while driving around 45 mph and are a major disatraction and safety issue.driving in city streets. The noise is intermittent and according to the dealer Nissan has previously issued an advisory (to dealers) with a fix. The "rubber band type fix" is temporary and the noises keep on occurring, intermittently after it is parked in open area for 1-2 hours and car is driven on city streets at around 45 mph. The noises are distraction and is a safety hazard. Nissan attempted fixing it 3 times, at first dismissed it stating cannot duplicate. Similar interior noises occur intermittently on the right side door and dash while drive at similar speeds.the external temperatures are above 90 and the ac is on at 72-75 degrees. I have video tape on iphone recording the sound, the file is too big to email or transfer to my laptop (I haven't figured it out as yet). It first happened in August 2017 and has continued. The problem gets worse with increasing external temperature. Work orders contains personal information and therefore not attached
Panoramic sunroof shattered when driving down highway. Nothing hit car to cause glass to shatter. Per insurance adjuster this is a design flaw with the car
Key fobs and auto start doesn't always work. Murano will be parked and off and I walk up within 15 ft of the drivers side door and try to autostart and it consistently only works about 1 in 4 tries. Dealership has replaced both fobs and batteries and still not working every single time. Also, several times in the past year, I get in and place foot on brake and push button to start and it will not start, takes several attempts before the vehicle will start!!!
The camera on the front of my vehicle had to be replaced because it was damaged by something off the road cracking the lenses and, as a result, causing my cruise control not to function properly as well. I could not use my driving safety controls that controlled distances between vehicles also. This was a poor design flaw and was not covered under my original warranty period of 3 year/36000 miles. We have had the issue(s) fixed but there is nothing to prevent it from happening again. We will probably not buy another Nissan product again even though this is our sixth consecutive purchase from Nissan.
While on a recent road trip during dry conditions. We have started receiving a pop up message relating to the forward emergency braking system on our display - front radar obstruction. This has not affected braking to our knowledge and following the reset steps in the owners manual did nothing.
- San Antonio, TX, USA
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While sitting in traffic, going less than 10 miles per hour, on us route 60 in mesa, AZ, the sunroof spontaneously shattered. The weather was clear, sunny and cold (high 30's Fahrenheit) and I was not under an overpass.
High pitch noise coming from wheel well with engine off or on. No indicator light showing issue. Opened and closed all doors did not stop. Could not determine when or why noise was occurring. After driving to dealer the high pitch whistle stopped. Dealer could not detect reason.
A D V E R T I S E M E N T S
- Seminole, FL, USA