This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door locks lock and unlock by themselves. When I walk to the otherside to remove my children, the doors will automatically lock under my hand. I have had my children locked in the van due to this malfunction, but fortunately was at my home. I have had it in for repair 3 times. First the dealership said they could not get the card to repeat the malfunction. I continued to complain and then the sliding door actuator was replaced with no resolution of problem. I took the van back and the drivers main lock and unlock switch was replaced and still to this day the vehicle has "possessed" locking system. The dealership said they can only now try to open the door panel and grease the contacts with a waterproof grease as they believe moisture may be shorting out the system, but they can give me no promise that this will fix the problem. I have spent a lot of time and money on this problem and I am absolutely terrified of locking my children in the car. The dealership said they have never had this problem before with the Quests, but my husband said he saw this on tv and that Nissan has no fix for the problem. I just want to know who I should get to fix this problem. Thank you for your time. Sincerely, [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The power door lock system appears to intermittently locks itself. This usually occurs with the vehicle not moving when I open the driver side door manually after energizing the remote control.
Since 1999, doors lock without any warning. Happens while driving down road & when stopped, engine running or not. When doors unlocked, they will immediately re-lock themselves. Seems to literally resist unlocking. Will lock while trying to open doors and will stop doors from opening.
- Arcadia, LA, USA
Search CarComplaints.com for these popular complaint phrases...
When going in or out of the vehicle all doors will automatically lock. Sometimes when getting out doors will lock before getting children out. A child crawled in, and doors locked. Consumer had to get key to let child out.
Door locks will lock and unlock on their own. At times slider won't open preventing occupants from exiting vehicle. Front doors have locked and couldn't be unlocked trapping occupants in car. Locks on door show vehicle locked, alarm can be set but front doors can be opened. No way to know if van is really locked or not. Van will sometimes lock on their own sometimes locking us out. Van has been repaired 8 times but problem still cont. Door actuators have been replaced 5 times but still malfunction at times. At times alarm will go off by itself and car can be started and driven with alarm sounding.
Passengers are getting trapped inside vehicle and locks cannot be secured from outside due to a defect within locks and alarm system. Dealer has had vehicle 8 times, but cannot determine cause or fix defect. Consumer states parts have been replaced 6 times and locks have not worked since purchase of vehicle.
Erratic operation of the electric door locks has prevented access through the sliding side door, and occasionally has prevented passengers from exiting through the sliding door (they were locked in). The keyless remote sounds like it is locking the doors, but intermittently leaves the sliding door unlocked.
All the doors are locking up automatically whenever consumer gets out of the vehicle. Also, whenever consumer takes the key out of ignition, or with the key in the ignition, vehicle is still running.
During a vehicle crash the window and door locks malfucntioned while being in a "locked" position, and the occupant wasn't able to get out of the vehicle, had to go through a broken window to get out.
A D V E R T I S E M E N T S
- Sinking Spring, PA, USA