This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car has never been in an accident or flooded. Mechanics have been unable to computer diagnose the problem. Warning lights depend on what is happening at the time. However the rear camera light remains on as that feature ceased to function within days of the warranty expiring. Vehicle has begun to intermittently shake violently.Other times the RPM-??s are highly erratic, revving up and slowing down or bouncing like crazy. Car sometimes looses power and acts like it is going to stall. Driving on the bridges in Charleston, especially the tallest, the car operates dangerously and unpredictably. The car cannot manage the incline without stuttering or stalling and loosing power. Again, this is not an all the time issue, but an unpredictable occurrence. The RPM gauge will hit 3-4 but the car cannot go over 20-40mph with RPM-??s tacking & check engine light comes on. Stalls happen without warning and while operating at normal rates of speed. Meaning it is not a stop & start issue alone. It may happen at 70 mph on the freeway. You never know. On one occasion the push to start feature failed for hours leaving me stranded. The rear back up camera light is on and the feature no longer works. This is dangerous, not an occurrence that is exclusive to me - according to the dealership it is -??A complete head scratcher. We keep seeing it. Hearing the same stories but Nissan is non-responsive to the volume of complaints on this issue.-?? They went on to explain that this will stress the engine and transmission and cause damage to other parts of the car. So they are aware but don-??t care? That-??s the translation. Moreover, Nissan is aware that this problem has a domino affect that becomes incredibly costly to their customers and that -??you can fix one issue and more often than not, another occurs because of the preceding damage.-?? The transmission failures know to Nissan and known in the industry are life threatening.
The contact owns a 2018 Nissan Rogue. The contact stated that while entering her garage, the vehicle accelerated. The brake pedal was applied but failed to respond. The contact swerved and crashed into her house. The air bags deployed. The contact sustained injuries to her knee and leg and was transported by ambulance to the hospital for medical attention. There was no reported fire or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email but had not responded. The failure mileage was approximately 68,560.
When diving and accelerating the speed stays between 25-40 miles and will not go over 40. It seems like I have cruise control on but I don't. I have to pull over and turn the vehicle off. When I start it again it works fine. It has happened at least 10 times already. Also, when I accelerate from a stop sign the vehicle hesitates to respond, several seconds later the vehicle was fine. Turning the vehicle on/off seems to fix the problem. I'm scared to drive on the freeway. Please fix this issue.
In sum, vehicle was traveling at 35mph with no obstructions or vehicles in the front of my vehicle and forward collision warning activated, bringing vehicle to a complete stop. Breaks squealed and tire rubber burned onto pavement. Seatbelt clenched torso, leaving bruise on collar bone. Another occurrence was similar in speed, with no obstacles or vehicles in front of mine. The forward collision warning began beeping but not displaying any visuals or breaking vehicle.
- Palos Heights, IL, USA
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I recently purchased my 2018 Nissan Rogue in August of 2020 and as of March 2021, I've had 5 instances where the front radar system for the cruise control feature malfunctioned while driving on the highway. The front radar sensor is part of the intelligent forward warning system in Nissan and its job is to detect the distance between vehicles. The sensor is tied to the cruise control and emergency braking system. The fault consists of a front radar obstruction warning light malfunction illuminating leading to the disengagement of the cruise control feature (if engaged prior to the malfunction) or the cruise control feature and the emergency braking system becoming disabled. Also, when the fault appears, the brakes are abruptly applied before being released which is a very serious safety issue especially when driving during inclement weather as your relying on the integrity of your braking system. I took the vehicle to my local Nissan dealership and they mentioned that there were no current recalls in place for this particular issue and that the system would need to be updated with the latest software update to see if the problem is corrected. I was told that I would have to pay approximately $150 to install the update to the system, which to me should be covered by the company due to implied safety issues. I was surprised to hear that a recall was not in place for this system, considering this has been a known issue since 2014 and yet the Nissan company has yet to issue any type of safety recall for the Rogue models, hence my safety complaint. I fear that if this problem isn't corrected soon an unsuspecting driver could get hurt!
The dynamic radar cruise control will accelerate when another vehicle starts to enter the lane in front of the vehicle. It will eventually fully detect the vehicle and decelerate, but I usually have to slam on the brakes to prevent from getting too close to the recently merged car.
Our 2018 Nissan Rogue aeb system is false braking when it shouldn't. the aeb false braking has almost caused multiple accidents if we didn't over power the brake system or turn it off quickly. Also the aeb system turns itself off while the car is on cruise control at freeway speeds in rain, bright sunlight, or bumpy road conditions. This also has almost caused our car to be rear ended by its abrupt slowing down. This problem has occurred multiple times over the one year we have owned this car.
Car accelerated on it's own while parking. Jumped over the stop and crashed into a building. Automatic braking system did not stop the car and air bags did not engage. This car has been serviced for braking for no reason and a new transmission has been installed and now this. I believe this is a lemon. Love the car but to many problems. No my car insurance premiums will rise or be cancelled.
When using my speed control a yellow like start flashing on an off. As well as my front safety shield begin flashing on an and off. Brake squeal when going down a small incline.
While driving my 2018 Nissan Rogue to work on a sunny Florida morning, I experienced a technical issue with my vehicle around 8:00 am est. While slowing down applying my brakes as I approached a major intersection with traffic, my Rogue suddenly accelerated on its own Accord causing me to crash into a vehicle in front of me. During the acceleration, the vehicle's onboard automated emergency braking system was sounding alarms but did not brake the vehicle. Instead it felt like the vehicle was accelerated instead. A loud grinding sound could be heard at the point of impact with the vehicle in front of me and for about a second or so afterwards. Thankfully the speed was low only resulting in minor body damage to my vehicle and no visible damage to the other vehicle. The end result was I sustained multiple back injuries - lower and neck regions simultaneously. I suspect this is due to the fact I went from slowing down to sudden acceleration and then finally to full sudden stop. Thankfully, I was the only person in my vehicle. All of this was caught on my dash camera including the sounds. The vehicle was taking to bill ray Nissan in longwood, fl which were unable to pull any diagnostic codes and have not been able to duplicate the issue. When depressing a brake to slow a vehicle down, the vehicle should not accelerate by itself. This is a significant safety issue. I will be glad to submit a copy of the dash camera footage for review. Consumer submitted video and transcript. This is an ongoing issue. The consumer stated the battery was the cause of the failure. The battery had a low voltage.
Bought this car be with 42 miles on it. About a month after I bought it the aeb system started activating and slamming the brakes when nothing was in front of me. I had never had a car with this feature before. I later got a notice to bring it in to a deal for an update before the warranty went out. The car is now out of warranty and has begun doing the same thing again. I was driving 65 on the interstate with no traffic or obstacles in front of me. The warning system went off then immediately activates the brakes slowing me down to 40 miles an hour. Thankfully the car behind me was able to react in time to swerve and miss me. I got tje one finger salute from the driver of that vehicle. It is now happening more and more frequently. I was told by dealer that since it is out of warranty I would have to pay for another update. I can't afford to pay that right now. Anyway this is a safety issue that should have been corrected when they did the first update on the aeb software. Purchases from benton Nissan in bessemer, al but have had all service performed by Sierra Nissan of sylacauga, al. But I have quit utilizing serra nissa since they put the wrong type of oil in my car and refuses to fix the problem even though they admitted to the mistake also it was printed the servive receipt as proof that they oil they uses was incorrect.
My car would disruptively break in its own, when I first bought this car, the safety system break light stayed on, St the time I didn't know what that was nor did anybody was able to explain, I took it in to find out there was damage wires and electrical issues and. Dead rat, the brakes also squeaked unusually at times, they also mentioned this was normal and brakes were new, with a lot of complaints and mis informed information I ended up being stuck buying this car, I would consider this a lemon issue but the head department of enterprise where I bought the car took car and reinsured uit was all good to go and fixed, I also bought extra warranty, but shortly after down the road I have had unusual experiences with my car braking in traffic and then releasing very disruptively which had even caused me to lose handle along with my new born, various of times I had concerns U til one day I was slowing down at a light the car brakes very disruptively the car behind me a mother in her prius with her two children slammed into my car, this brake system is not safe. It's causing more issues and hazard accidents then safety.. I am very very sadly in happy customer as I don't feel safe to drive and again this needs to be a recall and I want out of this car Z
The automatic emergency braking system has malfunction many times - at least 10 times in the last year of ownership being January 2018 through November 2019. The most recent specific incident occurred on November 22, 2019 at 12:20pm in clear daylight while driving on paved road, city street, not turning. The rate of speed was approximately 15mph and caused the vehicle to immediately stop. This is very concerning due to the high possibility of serious injury if the malfunction were to occur at a high rate of speed.
While driving on a sunny day on a city street my car suddenly slammed on the brakes while driving under a highway overpass. It did this on it's own in clear weather while in motion. It appeared the car reacted on it's own to the shadow of the highway I was about to drive under. There was no car in front of me and I in fact was about to accelerate to make a left turn after going under the overpass. The car brakes suddenly when going into the shadow of the overpass. It startled me and my automatic reaction was to switch my foot to the brake and when I did I could feel the brake was already depressed all the way to the floor. The car briefly stopped and then the brake let up and I then could continue driving a couple seconds later. It was scary and dangerous. Someone could've been behind me and hit me. I was rattled for 30 minutes afterward. I am unsure of the exact date this occurred but I gave the best estimate I could down below.
The automatic braking system came on briefly about a week ago for no reason, while driving approximately 30 mph on a quiet city street. The sensor light came on as well. Since then, it has happened 4 more times, but much worse. Each time I was in motion, at various speeds, but not exceeding 45 mph. Yesterday I was going up a slight incline at approximately 30 mph on a street by my house, and the aeb came on hard. There was nothing in front of me. Visibility was perfect. Only 2 blocks later, it happened again. This time it caused me to hit the steering wheel with my forearm, which is now sore, and a car behind me had to slam on their brakes. Now I am afraid to drive my car, which I just bought in July. I'm wondering how many times this happened before purchasing the car from the dealer.
Front end collision avoidance system engaged 5 times when no obstacle in line of travel. Twice in the last 3 days. Vehicle was in motion at various speed ranging from 20 mph to 50 mph. The system engaged braking to full stop in traffic. Thankfully no one was behind my vehicle in any of the occurrences. The system engaged while driving on city streets for four occurrences, in parking garage for the other. Moving ahead in straight direction
The contact owns a 2018 Nissan Rogue. While driving 50 to 60 mph, the vehicle decelerated. When the brake pedal was depressed, it would cancel the system out and the vehicle would return to normal. In addition, the triangle icon illuminated and the emergency braking system applied on its own, stopping the vehicle. The vehicle was taken to modern Nissan of lake norman (18615 statesville rd, cornelius, nc 28031, (704) 603-6575) four times, but the failures could not be duplicated. During the second visit, the dealer calibrated the emergency braking system and informed the contact that they could not do anything until it stored the failure information. The vehicle was not repaired and the failure recurred twice after the calibration. The manufacturer was notified of the failures and provided case number: 36645582. The approximate failure mileage was 4,800.
A D V E R T I S E M E N T S
- Wadmalaw Island, SC, USA