This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
UNKNOWN, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in VA. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other Nissan owners with the damage to the wind shield looking identical, it the same exact spots.
I recently filled up my windshield wiper fluid tank to the max. As I was driving, my visibility was impaired by dirt/dust. I activated my wipers to clean the front windshield and nothing came out. I had to pull over on the highway because I had difficulty seeing. When I opened the front hood to check my fluid level, it was empty. I used a bottle of water to clean the front windshield. I purchased another bottle and when I was filling up the wiper fluid tank, it started to come out of the bottom of the vehicle. I took it to the dealership and was told that it was cracked and needed to be replaced. They said I must have hit something on the road. The problem with that is there is no other visible damage underneath the vehicle. A mechanic told me that he has been seeing numerous Rogues coming in with the same problem: cracked windshield wiper fluid reservoirs.
Came home and sunroof was fine, no incidents on road, no debris. Went to leave home approximately an hour later and sunroof was shattered. Confirmed on camera normal on arrival home then shattered, unable to visualize when actual break occurred but no other activity noted on camera during said time frame. Vehicle had not moved or been touched by anything, was secure in garage.
A D V E R T I S E M E N T S
- Kaukauna, WI, USA