This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 3/25/2023 with less than 800 miles on the vehicle, the throttle got stuck. The cruise control was on but NOT activated. After passing a vehicle on a 3 lane interstate, the vehicle accelerated on its own to over 100mph. I hit the cruise control button to turn it off, but the car continued to accelerate on its own. I hit the brake to slow down and try to get it to shut off (thinking if was a cruise control issue), but every time I lifted my foot off the brake pedal, it would accelerate to speeds of 90-110mph. I continued to brake about 7-8 times, then I heard a loud "kurplunk" in the engine, and it stopped. It continued to drive normally for the rest of the trip. The Rogue was taken to the dealership and checked out. I was told the "floor mats got stuck on the gas pedal and not to drive with both the carpeted mats and the rubber mats in the vehicle." I told the service manager this obviously was not the problem and there was a bigger issue, and that did not explain the loud sound coming from the engine. Upon leaving the dealership that same day on 3/30/2023, I accelerated to get on an onramp to Interstate I35, and the RPM stuck at 3200 and would not go down. The engine roared. It was in Sport Mode, so I switched the vehicle to Standard and the RPMs dropped to 2000-2100. I circled back around and went back to the dealership and had the female servie manager ride with me. The engine continued to roar at high RPMs, and the service manager said this was "normal." We returned to the dealership; nothing further was checked out on the vehicle. 7/28/2023 At 4442 miles, I accelerated to get on an onramp to I20 and the accelerataor got stuck again; I was riding the brakes in traffic on the onramp to get the vehicle to slow down. If i removed my foot from the brakes, it accelerated on its own. I kept my foot on the brake and kept pumping until I heard the loud "kurplunk" and it quit once again. This has happend two more times in December of 2023.
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problum keeps happening. I have tried to be cooperative. the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergancy flashers, thank God the truck driver behind me was paying attention becouse he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put $20,000 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a 75 year old Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in highschool. I have to have a car I can depend on.I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this timr they are in the car and it is in the shop again
Jiffy Lube reported PLASTIC oil pan and plug broke when removing plug for draining. Manager at shop reported he had seen this before in another Nissan and he believes it is a common problem with the plastic oil pan. Internet search of forums describes similar problem and that replacements are the mid-$400s, just for parts, not labor. Sounds like a recall is needed.
On 8/9/2023 I went to my mechanic for a routine oil change. The prior oil change was done by the dealership where I purchased the car, Hgregg Nissan in Delray Beach, FL. When the mechanic opened the drain plug, the threads and assembly all came out, rendering the oil pan useless. If this happened on the highway, the results could be catastrophic. The dealership said whoever did the prior oil change may have over tightened the plug. The dealership had done the prior oil change. The oil plan is plastic, and problems with it are cited on internet forums. Nissan USA will not even cover the cost to replace the damaged oil plan under its warranty. My car was under warranty with about 16,000 miles when the incident occurred.
- Delray Beach, FL, USA
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There is a constant fuel smell around the car when parked (and with the car off) which is present for several hours (and sometimes overnight) after operating and shutting off the vehicle. In addition, there is a gasoline or fuel odor observed inside the vehicle when running in stop and go traffic or sitting at a stoplight for an extended period of time. I have had the Nissan dealer review the problem on two separate occasions, they claim that Nissan is aware but that there is no fix available to them. Also had a fuel system issue (indicator light came on) that was addressed by the dealership.
Vehicle smells of strong gas smell in the cab and around the vehicle. Smell is so strong it makes you feel light headed and gives you a headache. This is a huge health concern for me. When parking in the garage it smells so strong that you have to then park it outside for a couple hours after driving so you do not have a fire hazard in the garage. Took it to the dealership to have diagnosed and was told that they can't find a problem however now I'm see reports that Nissan is aware of the issue and it is under engineering review but there is nothing they can do at this time. I then reached out to Nissan consumer affairs which was absolutely no help at all. This is a huge safety and health concern for me.
I currently drive a 2022 Nissan Rogue SV, purchased in New Braunfels, Texas. When traveling downhill, when applying the brakes the engine studders. I brought it to the dealership to have it checked out, after inspecting multiple points on the vehicle including the brakes, transmission, alignment no such issue was identified as the cause. The technician test drove the vehicle, able to recreate the issue. The technician called Nissan to describe the problem and was informed that this is a known issue when braking downhill.
There is a very strong gas smell in the cabin coming through the vents. Opening windows doesn't help as it is outside the vehicle as well. It smells like gasoline is actually covering the vehicle. Causes nausea & ightheadedness. Worried for health from breathing in the fumes and fire risk. Nissan service changed evap canister and problem persists. I bought the vehicle brand new and is an unresolved issue.
The contact owns a 2022 Nissan Rogue. The contact stated while attempting to start the vehicle, the vehicle would not start. The vehicle was towed to the dealer and the contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure reoccurred, and the battery was replaced a second time. The contact was also made aware of an oil leak. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, and the contact was informed that cylinder #3 was misfiring possibly due to the spark plug. The mechanic reset the check engine warning light however, the warning light returned. The manufacturer was contacted, and a case was filed. The failure mileage was 32,000.
There is a strong smell of gasoline in the garage after I park my Rogue in it. We can smell it in the house. There is also the strong smell of gasoline in the cab when the car is idling, like when waiting in line or at a stop sign. This is not exhaust, it-€™s fuel. I-€™ve had it checked once already during an oil change and am taking it back again tomorrow. This can-€™t be safe to my health. Am also afraid it will set my house down on fire. Please help.
Gas fumes from engine compartment -€" after the car has been driven 20-30 mins enough to heat up the engine and then parked (turned off) for 10-15 minutes a strong smell of gasoline is detected, you can smell it either by sniffing in the front grill or if you start it and use the outdoor air circulation in the cabin it will come through the vents. There are enough fumes to fill a 1 car garage in 30 mins with a thick odor of gasoline. The fumes are nauseating and cause headaches. My salesman at Hawk Nissan suggested changing gas to a top tier brand so I starting using Mobile but no help with the fume issue. After speaking with a service manager at Woodfield Nissan, he said that he-€™s had a few cars come in recently with the same problem. Nothing is showing up mechanically so they chalked it up to a -€œbreak-in period-€ and/or possibly a coating used in manufacturing. Brought it back to Woodfield Nissan a couple weeks later stating the oil dipstick has a strong smell of gasoline same smell I get in the cabin and around the car. He found nothing unusual with the oil smell. I took it into Hawk Nissan Oct 2022 with 800 miles now with 2943 miles still having the issue. Not sure if this is affecting my MPG but I'm only getting 18-20 MPG mix of city & highway driving. Recently I'm seeing a lot of the same complaints with the 2023 models.
My Vehicle has 3,700 miles on it and i have smelled a very intense fuel smell in the cabin of the vehicle at least 6 times mostly when the interior fan is not set to recirculate the air, i took the vehicle to my local nissan service center and they could find no issues but said this is a complaint that others have also made. I am concerned that there could be a fire from the fumes that are being released.
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- Grand Prairie, TX, USA