This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145? degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I-??ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It-??s mind blowing that the car skidded about 145? degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn-??t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won-??t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I-??m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problum keeps happening. I have tried to be cooperative. the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergancy flashers, thank God the truck driver behind me was paying attention becouse he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put $20,000 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a 75 year old Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in highschool. I have to have a car I can depend on.I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this timr they are in the car and it is in the shop again
On 6/27/22 we were driving roughly 35 mph and all of the sudden the warning light Engine Malfunction Power reduced Service now warning light came on and the car immediately slowed to 20 mph with no warning. It was a Sunday so we couldn-??t take it to the dealership that day. We turned the car off and in about 20 minutes turned it back on and the warning light had cleared. We took it to the dealership the next day. Since the car only had 14,912 miles assumed the warranty would cover. They didn-??t find anything but still charged us $168.53. Then on 8/30 it happened again while backing up. Called Nissan and they instructed me to turn it off and back on. I did but it still had the warning light and reduced speed. I was roughly 30 miles from the dealership and they wanted me to drive it in. I told them that wasn-??t safe. They said at my expense have it towed. After the car was turned off awhile it cleared and went back to normal. I took the car in the next day. Again they said they couldn-??t recreate the issue and had no solution. They indicated Nissan knew there was an issue but didn-??t have a fix yet. They said it might mean a new engine. I filed a complaint with Nissan asking for them to buyback the car because I felt it wasn-??t safe. They denied it. If at some point you are driving 70 mph on a 4 lane interstate in busy traffic and it happens and the speed reduces from 70 to 20 with no brake light coming on or warning to the driver. It could be catastrophic. On various complaint sites you can see that this is a large issue for Nissan.
While driving in traffic I proceeded to give the car gas to move 2 car lengths forward but the car jerked back and then accelerated on its own. I applied pressure to the brake and as the came up off it the car accelerated again. I swerved off the highway and once in park the car continued to have high rpm of 3.5 while in park. Keep in mind i had been driving the car for over an hour so it wasn-??t cold. After the vehicle was towed to the dealer, the tow truck driver experienced the same thing with high RPM.
The contact owns a 2022 Nissan Rogue. The contact stated while merging onto a highway at 60 MPH, the vehicle continued to accelerate upon releasing the accelerator pedal. There was no warning light illuminated. The contact depressed the brake pedal to slow the vehicle; however, upon release of the brake pedal, the engine began to rev, and the vehicle accelerated to 85 MPH. The contact depressed the brake pedal and pulled off to the shoulder of the highway. The engine continued to rev as the contact turned off the vehicle. The contact's husband arrived at the scene after 20 minutes and upon restart of the vehicle, several warning lights appeared on the instrument panel as her husband slowly drove the vehicle to the dealer. The vehicle was not yet diagnosed. The vehicle remained in the possession of the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
A D V E R T I S E M E N T S
- Nashville, TN, USA