This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
These trucks have a known issue of rust causing failure of parking brakes to release. There are hundreds of complaints on forums, and dozens of youtube videos discussing this issue, and trying to provide repairs. One major issue is the rear axel hub is part of the problem, as this is where rust accumulates, and prevents the release of the parking brake, because the build up of rust causes the parking brake levers to seize. Chrysler does not offer the part that is affected, the entire axel would have to be replaced. This is an absurd design, that is prone to failure in any rust prone areas, and is aggravated because of further design flaws that don't allow for simple repair. It's easy to see the issue, when the parking brake is released, the parking brake cable hangs loosely under the truck, easily visible. When the brakes can't be released the parking brake shoes stay in contact with the drum, causing heat and eventually the friction material will completely separate from the shoes, which could cause the wheel to seize and not be able to rotate. I bought my truck used, and it came to me this way, which is another issue as the dealer should have repaired any safety defects.
when I pulled to release my emergency brakes the pull to release handle broke. Had a really hard time trying to release brake. brake can still be set, but no release. was plastic that broke.
While in the process of unhitching my camping trailer, I put the truck in reverse to gently center the tow ball under the hitch when the vehicle suddenly accelerated at high RPMs and lurched backward. I braked but the engine continued racing at high speed. Braking was completely ineffective as the tires continued "burning rubber" on the pavement. My wife was helping me guide the vehicle when this occurred. The only thing that prevented an accident and serious injury to my wife and me was the trailer. The trailer's wheels were still chocked, but the sudden, forceful acceleration dislodged the jack stand and pushed the trailer back approximately 4 to 5 inches. The acceleration stopped on its own after approximately 30 seconds. This was a terrifying experience that had the potential for a tragic outcome. This problem has not been yet been diagnosed by a dealer or service center, as it just occurred a few hours ago. There were no warning lamps or any other symptoms preceding it.
Upon starting the vehicle, there was a blinking light in the instrument cluster which appeared to be a steering wheel icon followed by an exclamation point. When I put the vehicle into "drive" and pulled forward, the steering wheel was locked and would not turn side to side. I put the vehicle into park, turned it off, and then turned it back on. The blinking light was no longer activated, and the vehicle turned normally. I drove approximately 1/4 of a mile and was in traffic traveling straight when the blinking light came back on (same icon) and the steering locked up. I was traveling at a low speed and was able to turn the vehicle onto a side street where I was able to park it and call a tow truck. Upon some research in Ram truck forums online, it appears possible this is related to the "EPS" (Electronic Power Steering) module on the truck. Other Ram owners have experienced this same malfunction while driving, sometimes resulting in accidents. My experience appears similar to that of others who have described the intermittency of this issue. That very intermittency is what makes this such a dangerous issue that the manufacturer should be addressing proactively. I will not put my family back into this vehicle until the issue is ID'd and repaired by the manufacturer.
After returning home from a brief trip approximately 20 mi I came home, I then left my house driving approximately 3 mi when I was in the middle of a busy intersection, as I started to go through the intersection my truck suddenly died I was able to coast through the intersection, with no power steering and no assisted power brakes, using a lot of force I was able to bring the truck to a complete stop, on the edge of a busy road while I waited for help to arrive. I called a tow truck and had the vehicle towed to a local dealership, they told me a part that was called a tone wheel had failed. After doing a bit of online searching I see that this is a fairly common problem amongst these Ram eco-diesels. Upon further investigation I find that certain eco-diesels ranging from 2014 to 2018 were being recalled for this part but my particular 2014 is not included the part is a wheel that a sensor looks at and times the fuel system with the other engine components for combustion when this sensor doesn't see the wheel it does not know where the rest of the engine is in its cycle causing it to shut off immediately giving it no power to propel itself to a safe spot. The recall W58 as it's known in fca Ram trucks should fix this issue with a simple program change whereas the dealer wants to replace the part with a exact replacement which will likely have the same problem the next time we may not be so lucky. My fear is that if my wife or my teen age son would be driving it, they may not have had the strength to steer it and stop in a safe place I believe I was lucky. As I understand it the recall is a simple program change and eliminates the defective tone wheel system in question. I believe the recall should apply to my truck and proves that they know that they have a problem with this system.
- Highland, NY, USA
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In my driveway, while backing up, left rear brake pad simply fell out of the brake onto the driveway. Brake pedal went to the floor. Truck wouldn't stop until brake pumped back up.. dealer says "this happens". really? there was no accident; no impact; no effort at self-repair or parts replacement. It just fell out. Frightening.
Trailer brake warning came on and it automatically shut off my cruise control. I just had the brakes redone a couple of months ago. This has happened before, and it usually after a recall for code updating is done. I was on a 4 lane highway doing 70mph when this happened.
While driving the 2014 Ram 1500 the vehicle has lost power numerous times. This is an intermittent issue and I have not been able to duplicate on the spot. This means that the lose of power can happen at any given time. This lose of power will result in losing steering and sometimes braking, since all are controlled by electronics. These occurrences have happened while normal driving conditions; rolling up windows, turning on bright lights, and just driving.
This has happened on a multitude of occasions. While driving the vehicle, the check engine light, the traction control light will both come on. At the same time as the lights the messages show up and say to service shifter knob, then right after that the service trailer brake system message shows up and will be the only message found in the messages folder. The check engine light and the traction control light stay on. When trying to get the traction control light to go out by pressing the traction control button, nothing happens. This is telling me that I do not have any traction control. This will become a major issue when it snows. Each of these instances have happened while moving both on and off the highway and while at a stop. This has happened also while on the highway about seven months ago while on the highway in the snow.
The contact owns a 2014 Ram 1500. While driving approximately 60 mph and attempting to pass another vehicle in the next lane, the contact depressed the accelerator pedal. The pedal traveled to the floorboard and did not release, causing the vehicle's speed to increase to approximately 80 mph. The contact depressed the brake pedal in attempt to slow down the vehicle; however, it failed to slow down until the contact deactivated the cruise control and depressed the brake pedal. The contact pulled the vehicle over to the side of the road, placed the gear in park, and turned off the vehicle. The brake and electronic throttle failure warning indicators illuminated. The contact took the vehicle to Suburban Chrysler Dodge Jeep Ram of troy (located at 1790 maplelawn dr, troy, mi 48084, 248-585-8800) where it was diagnosed that the throttle body failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failures and provided case number: [xxx]. the approximate failure mileage was 72,500. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The truck was driving on the expressway when the brakes suddenly went out. We were able to get it off the expressway and to a dealership that was right there. Suburban Chrysler Dodge. They inspected it and found a bolt that holds the caliper in place broke and the caliper became dislodged. It jammed into the rotor and caused all kinds of issues.
The contact owns a 2014 Ram 1500. While braking, the contact smelled oil and rubber burning. The contact stated that the brake pedal traveled to the floorboard and the vehicle barely stopped once he arrived home. The vehicle was towed to tallahassee Dodge Chrysler Jeep Ram Fiat (3987 w Tennessee St, tallahassee, fl 32304, (844) 280-9221) where it was diagnosed that the brake line collapsed. The failure caused the brake caliper to close down and destroy the rotor. The vehicle was repaired at the cost of $1,300 because the extended warranty had expired. The contact felt that the extended warranty was bogus, and he was mislead and lied to by the dealer. The contact felt that the dealer was very dishonest. The failure mileage was 27,387. The $1,300 was the dealer's original estimate of repair cost. See enclosed final repair bill from the dealer. The old original flexible brake lines that went bad were of such poor quality they only lasted 27,387 miles. Anything as important as a brake line, it would seem to me, should last longer than that. The new flexible brake lines are only warranted for 12,000 miles or 12 months. We were fortunate we were in town driving and under when the brakes failed.
Approaching a stop sign, I step on the brakes then vehicle went into a slow coast mode. ( a red sign turned on, indicating an "electrical brake" issue). Then indicates "switch gear to park", soon after proceeded as normal. The next day as I was stop on a drive thru, same indication occur, engine power went off then "electrical brake", next thing was "switch gear to park" resuming to normal operation. Very concern about this it is my only form of transportation to and from doctors visit, it has about 46,000 miles on it, very well taken care of. Would not want it to fail on me at a middle of an interception. In between these events, their is no light that appears. Is this a recall issue that can be address immediately please thank you.
The parking brake on my 2014 Dodge Ram 1500 has failed. It decompresses all the way to the floor and the truck jolts forward as a result in order for it to stop fully and put the vehicle in park.
I've had the vehicle for two weeks parking it on a flat street. I pulled it in my driveway for the first time (which has a slight slope down toward the sidewalk/city street behind). Set the rotary dial to park and exited. I came back 8 hours later and the vehicle had rolled about 12 feet down across the sidewalk to the edge of the city street. I pulled the vehicle back up the driveway and this time set the parking brake before exiting. I stood for several minutes and observed a creaking sound as the vehicle continued to slowly roll again. After about an hour it had again rolled 1-2 feet down the driveway even with the parking break engaged. I put split firewood behind the back wheels to prevent it from rolling further.
Brakes failed to stop vehicle. I applied brakes and had a hard peddle. I had truck towed to dealership for repair. Dealer said it was internal failure of the power brake booster check valve. Truck had 59,906 miles.
Parking brake fell apart inside rotor. Had to bend the backing plate badly just to get the rotor off. Now the backing plate scrapes rotor and both sides did this to
When it is cold and raining, and the truck reaxhed 55 mph, the truck will jerk hard and the ABS light and traction control light will come on and stay on. The dash will light up with the message, "anti-lock brake system service needed" and "4WD temporarily unavailable."
Truck when placed in park has rolled away from me into the roadway on more then5 occasions. Truck was parked and the parking break was in-gauged T, keys where not in the vehicle and this occurred more then 5 minutes after the truck was parked.
A D V E R T I S E M E N T S
- Auburn, WA, USA