This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Catastrophic engine failure. At highway speed the engine failed without warning. It threw a rod through the engine block resulting instant loss of power. Hot oil being blown out of the hole and all over the engine and onto the turbo and exhaust, resulted in a under-hood fire.
Engine making ticking noise at around 22000 miles on the passenger side. Asked the dealership what the noise could be in day reply back saying that it's just the hemi engine noise and it's normal. I've came back a few times and mention the noise again to the dealership and that it was getting louder and longer lasting at cold starts they informed me it was still normal hemi noises. I've researched and looked into it and found it to be an exhaust issue on the manifold due to the studs breaking and spoke to the dealership again and they informed me that it was a common defect and they informed me it would be over $1,000 repair and was not covered do to my truck coming from Canada and all my warranty was voided I've complained several several times to see what could be done under the federal mandated warranty and they said nothing and the truck currently has 47,000 miles and the noise is getting worse by the day. This issue has been going on since 2010 2011 with the hemi engines and manufacturer won't do anything about repairing or correcting the issues! a recall should be issued on these defective parts! I have called the warranty department, Chrysler themselves recall department and no one will do anything to help and pretty much tell me I'm out of luck!
Cannot put it to work it will not haul a trailer, can't drive because it will turn off in bumpy roads, been marking ' shift to desire gear to drive' we have been fighting with people from the Agency ( don davis ) and they say they cannot find problems. Changed shift cragter twice, no luck! I took it with the enginge like turned on and can't seem to find a 'code' the truck starts shaking up before it turns off completely. It's a matter of safety for myself and my family.
Tipm...truck was mobile at night in rain when it died and coasted to the shoulder of the road...dense obnoxious smoke poured from under the hood and into cab where my grandchild were adversely affected by it causing serious breathing problems and coughing. Vehicle was towed to dealership where a demand of 1500 bucks up front to even look at this truck.. eventually I had wrecker bring it from dealership home where is sits on ramps in the back yard. Nothing has been done by Chrysler to address these problems. According to codes from obd-II suggest the potential of airbags exploding without warning at any time...
- Tillatoba, MS, USA
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The contact owns a 2014 Ram 1500. While driving at an unknown speed, smoke and flames appeared from the engine compartment. A police report was not filed and no injuries were sustained. The flames were extinguished and the vehicle was towed to capitol Chrysler Dodge Jeep Ram (3201 Missouri blvd, jefferson city, mo 65109, (573) 893-5000) where it was diagnosed that the exhaust gas recirculation system failed, and the wiring harness and intake and exhaust manifolds needed to be replaced. The manufacturer was contacted and did not assist. The failure mileage was 74,000.
The contact owns a 2014 Ram 1500. While driving 55 mph, the vehicle stalled, but was able to be restarted. The vehicle was taken to vancampen motors Inc. (601 w 3rd St, williamsport, pa 17701, (570) 326-0567), but the cause of the failure was not determined. The vehicle was not repaired and the failure persisted. The manufacturer was made aware of the failure and did not assist. The failure mileage was 51,000.
My truck has started running rough without any power and noticing a tickingkocking noise within the past week so I started looking into it as I've always changed my oil between 5-10K full synthetic 5W20 and always ran good fuel at least 89-93 bc I have 142K on it. I've noticed the ticking noise around 75 and thought maybe slight exhaust leak from the welds but as I start reading on internet it's been a problem with Chrysler on all these hemi engines for quite a few years now and I think it's bs that I'm having to pay to fix something that obviously been a problem for vehicles with well under the mileage I have as well. The wife has a Chevy with over 200K that rubs like a top and she never changed the oil before we got together, in fact it was sludge when I did the first oil change and it doesn't tick nock or hesitate one bit. I hope someone will step up and help ppl out with their mistakes and make it right bc I'm out of a vehicle I still owe on and can't even get to work bc guess what I drive for work. Bummer I know but not if Y'all would fix problems when the arise!!!!
5.7L hemi lift/can failure!!!!! I am a Ram owner and have had some trouble with my 2014 Ram 1500 at around 135,000 miles my engine started to tap in a rithum and was getting louder by the day. Did a little research and found that a lot of folks are having a problem with lifter collapsing and destroying the cam. Took my truck to the dealer and was told exactly what I had read about a lot of folks saying they had the same issue with there hemi. Not only in the Ram models but Jeep Grand Cherokee models and challengers as well equipped with the hemi engine as well. This repair cost roughly $3500 or more to have repaired. And Chrysler should help cover the cost on repairs. I am very upset with Chrysler products and at this time may never own another Chrysler product.
Ram started dying in December 2017 while driving at hwy speed. All electric power remained, no check engine light illuminated. On or about 1 January 2018, engine shut down at highway speed and check engine light illuminated. That day, the engine surged 2 times without dying. Dealer verified a U1424 trouble code recorded 3 times. Dealer had the Ram for about 1 week and could not make it duplicate, but indicated they were going to change the crankshaft senor. They did not do the repair. Dealer cleared the code and I retrieved it. The Ram continued to die, but has not presented a trouble code. I filed a complaint with Dodge/Ram (case#33123585) to which they recently determined that until the Ram cannot move under its own power, there is nothing they can do, despite the serious safety issue. Since December, the Ram has now died approximately 7 times and surged more times than I remember. The first time I was pulled into the ditch as I tried to get off the highway. 3 times, I've narrowly missed being rear-ended after the Ram died twice while navigating through a traffic light and once while turning at an intersection. This morning it again died as I was slowing down to navigate a traffic light. I didn't realize it died until I tried to accelerate. By that time, I barely had enough momentum to pull to the side of the road. The vehicle behind me had to slam on their brakes and swerve to keep from rear-ending me. That individual confronted me in a very hostile manner, but I diffused the situation when I explained what had happened. The attitude of Dodge/Ram is very concerning as their "policy" outweighs the safety of me, my family and others on the road. There are many complaints about this very issue, but Ram states they've never dealt with the issue. I have photos on my cellphone of the instrument panel when the Ram dies. I don't have access to the communications with Ram
Major oil leak started at just under 100K miles on the truck. Took it to the dealership after searching online for known issues, witch I found one on Chrysler 3.6 motors year model 2014 witch was oilcooler/housing cracking. This is the engine my truck has as well. After the dealership checked the truck over this was the exact issue with the truck. The oil leak is located on top of the engine between the intake manifold and engine block and runs down back of engine to bottom of truck. With the amount of issues I have been able to find in a matter of minutes of searching and after being told that that part had been redesigned by the dealership I think this issue should be looked into.
On 11/22/17 at around 5pm driving East bound on I-76 in Pennsylvania our 2014 Ram 1500 ecodiesel engine caught on fire. As I tried to stop I realized I had no brakes. We slowed to a stop as we started up a hill, I put it in park and we all got out just in time. A certified Chrysler mechanic had just 2 days earlier finished installing a new engine. Both the dealership & Chrysler have denied all ownership and no root cause evaluation has been completed. I believe a fuel line failed due to faulty workmanship, but without a third party independent investigation I guess we will never know and some other customer may experience the same thing.
While driving on highway check engine light came on. Smelled burning, another car pulled along side and yelled "you are on fire" after stopping the truck I was able to extinguish the flames under the engine by applying dry powder fire extingisher into the open hood. Later investigation by a chrylser hired investigator indicated the starter cable short circuited to a sharp bracket attached to the frame causing the electrical harness to catch fire. In my opinion chrylser is dragging their feet in authorizing a warranty repair
The contact owns a 2014 Ram 1500. The contact stated that the engine entered into braking mode and caused the vehicle to rapidly accelerate. The vehicle was taken to the dealer (lithia Chrysler Dodge Ram Fiat of spokane, 10701 North newport highway spokane, wa 99218, phone (509) 381-7460) several times for the failure, but the diagnostic could not render a failure code. The manufacturer was notified and informed the contact that the vehicle was performing normally. The vehicle was not repaired. The failure mileage was 1,000...updated 10/18/17 the consumer stated the failure occurs while on steep hills and/or in 2nd gear. The vehicle accelerated significantly without command. Updated 10/25/2017
My Ram 1500 will H the 5.7 hemingway V8 ha an exaust leak at the exaust manifold apparently due to a broken manifold mounting bolt. It makes a ticking noise when the engine is cold and then subsides when warmed up. I was concerned that carbon monoxide may be taken in by the cabin ventilation system and expose the occupants to this gas. Research on the internet reveals many peopl have had this problem and have been told by Ram dealers that a safety recall would be force hcomming.
Starting at about 30K the check engine light came on and the error code read PO456 (small evap leak), Dodge dealer (peterson ) stated that the computer was so sensitive that they (the dealer) could not detect such a small leak.. so I was told they changed out some common items that had known issues and it should be fix.. at about 37K same exact issue same exact error code same exact response from the dealer.. but this time I was told they just replaced the whole evap system and to make sure I don't overfill the fuel tank.... now at 54K same exact issue same error PO456..but now a much more noticeable heavy 'fuel' smell in the cab ' and I've been very careful not to 'overfill' the fuel tank'.best part dealer is saying sorry out of warranty.. huh, that's convenient.
A D V E R T I S E M E N T S
- Bakersfield, CA, USA