This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving back home after a long day of work, but I stopped at the gas station first. After putting gas.I started to pull out of the gas station, when the truck suddenly turned off. I turned it on again and a couple miles ahead it started to loss speed. I was going 65 suddenly went down to 40 20 started to stall had to exit the fwy before it stopped. Auto shop say it's the engine. Cost to repair $8,000.
Exhaust manifolds on 5.7 Litre Hemi-??s, bolts that hold exhaust manifold to head break often resulting in exhaust manifold to warp, common issue on various years of 5.7 hemi, the exhaust gases leaking from around the manifold therefore can pass through the firewall, and cabin vent system causing the occupants inside cab to breath dangerous exhaust gases, also resulting in uncontrolled exhaust levels that are not being passed through exhaust system properly equaling higher exhaust emissions. Department of Transportation (DOT) put Tractor Trailers out of service for similar issues due to the health safety risks. This is a common issue with Dodge Hemi 5.7 litre engines of various years and should be a serious issue as breathing carbon monoxide and traces of carbon dioxide are very harmful. Please look into this, the dealership has repaired mine twice with the same faulty parts and now it is bad again and said vehicle only has 70,000 miles on it. Thank you. This is third time first one occurred in 2018 was covered under warranty and only had around 25,000 miles on it.
04/20/23 error code P0018 (Engine Warning Light) popped up. 06/07/23 error code P0018 (Engine Warning Light) popped up. Took for repair. 01/09/24 error code P0018 (engine Warning Light) popped up again. Took for repair. Took 52 days to repair. 02/26/24 error code P0018 (Engine Warning Light) popped up again. Took for repair. While traveling and then braking to stop, engine "shuddered" very hard, had to wait a couple seconds before engine was able to function properly to move vehicle from roadway. vehicle has been sent and or repaired by Carmax and Orange Coast Chrysler Dodge Dealer #491. Orange Coast Dodge has also replaced Crankshaft Sensors. Suggested to replace the PCM but changed their view and now they want to tear down engine.
The contact owns a 2014 Ram 1500. The contact stated that while driving 60-?"65 MPH, the power steering became inoperable. The steering wheel was difficult to turn off the road. The check engine warning light was illuminated. The contact called the local dealer, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (Steering). The failure mileage was approximately 102,795.
The reluctor wheel on my 2014 Ram 1500 Ecodiesel has failed. The truck was taken to the dealer on May 8th of 2023 where they flashed the ECU as a remedy for the vehicle losing signal between the magnetic material on the Tone Wheel (reluctor wheel). A few months later the vehicle went into "limp mode" with a crankshaft position sensor fault and became hard to start. A local mechanic shop explained to me that the tone wheel is has failed leading to the hard starting and advised me that there is a Technical Service Bulletin on the issue and I should call a local dealer to see if they will do the repair at no cost. I called a local dealer to tell them that the tone wheel has failed and asked if it was part of the recall [XXX] ). I was told no that it is not part of the recall and repairs would be an out of pocket cost. These tone wheel failures are a known issue by the manufacturer and flashing the ECU is a half measure at best in an effort for them to do as little as possible to address the actual issue for the consumer. The safety of my wife and other drivers was put at risk when the vehicle suddenly and unexpectedly went into limp mode on a busy highway where limp mode is well below the speed of traffic. Had the recall addressed the known faulty part instead of just telling the ECU to force limp mode when the known faulty part inevitably fails the safety of my wife and the public would not have been affected by this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Eagle River, AK, USA
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Leaky manifold with broken bolts replaced on passenger side by RAM dealer at my cost. Drivers side now needs replaced. RAM 1500 has 71,000 miles on it. The pickup has and had a ticking noise for at least a year before dealer discovered it during an oil change. I wasn-??t aware it was due to the defective manifolds. This seems to be a common problem with RAMs. Concerned about breathing in noxious fumes.
On August 9 2023 I was driving my ram and it just completely shut down. Had towed to dealership. It-??s now been 2 months and no answer on when I will be getting my truck fixed. Still making payments on this thing and it-??s just sitting and cost me money from sitting. I keep getting the run around from ram
The components that malfunctioned in my 2014 Ecodiesel Ram 1500 was the fuel sending unit and fuel pump. As I was driving on the freeway my truck started cutting out and stalling from 75 mph. It finally stalled and I was able to pull over in the middle island on the freeway I was on. The truck would start then turn off. The fuel gauge read over 1/4 tank of diesel fuel. The safety of myself or my family could have been at risk if someone else was driving that truck. Even for myself trying to pull out of full commuter traffic was very dangerous with a stalled vehicle. I don't know if the problem has been reproduced or reported by any other owner of the same vehicle. The only inspection was done by the Auto shop that works on my truck. Their were no warning lights or alerts on my dashboard display while this event took place. I had my vehicle towed to the shop that does service for me. They discovered I was out of fuel due to a faulty sending unit and fuel pump. The fuel gauge on the dash was showing 1/4 tank when it was actually empty.
There have been several recalls on this vehicle. The day after purchase there was a class action settlement. I-??m curious as to how the dealership was allowed to sell this vehicle knowing they had all the information in regards to the sell. The vehicle should have had a stop sell. Our family was at risk when the engine started to give out while on the road. The vehicle has been sitting at the shop for months with back and forth on an engine failure, etc. replacement. It-??s all fine to purchase the vehicle, yet we are facing the consequences of the manufacturer/dealership negligence and left with no help and being dismissed due to claims of parts not available. We have a family of 6 and down to one vehicle but, not our part but, due to the fact we have one vehicle. I have sent an email 3 times due to this issue and no one bothers to touch base. The recalls had to have been known by the seller, yet did not disclose the potential risks. We went through major decisions to find a way to pay the vehicle off and I feel that because it is, they got their money and do not care. However, we do and it does not disregard the fact it was manufactured improperly and sold when it should not have been. Not only were other drivers at risk due to the faulty vehicle but, my family was.
2014 Dodge RAM with the Hemi engine - noticing a ticking sound coming from the truck-??s engine bay. Sound seems to lessen or stop after the engine has warmed up. This is from broken exhaust manifold bolts and a broken manifold. This is the third time this has happend with 150k miles. It creates dangerous exhaust leak in engine campartment!
problems with the heating coolant temperature regulation sometimes not heating at all or cooling too much. Check engine light came on and coded that toe coolant bypass valve was the issue. This has since been replaced 4 times over the last two years. The wiring was checked and working. The mechanic (not Dodge) stated that there was a software update needed that had to come from the manufacturer yet the Dodge dealer will not acknowledge this. Technical Service Bulletin 18-021-17.
No start issue. I initially started my truck and it was running very rough and the check engine light came on so I shut it off, and then attempted to restart my truck and it turned over fine but would not start. This left me stranded out of town late in the day so I had it towed to my home. I have now learned that there are two outstanding recalls, one for the tone wheel (20V475) and for the high pressure fuel pump (22V406) either of which would cause a no start. I have contacted a local dealership and they informed me that they already have a truck in their shop for the same problems and it has been there for over six months. I then called the dealership were I purchased it on July 10, 2023 and they said they could not take care me because the parts are not available and suggested I take it to an independent repair shop.
Engine stalled while passing vehicle on the highway. Lost power no acceleration. Once the engine stalled and I could not accelerate multiple vehicles behind me almost wrecked almost causing a multiple car pile up. It was towed to dealership. Dealership ran its diagnosis and the issue was the tone wheel. They told me it was a recall 66A that has no fix yet. Multiple warning lamps came on once the engine stalled. Once parked tried starting the truck and it would not turn over. It told me to service engine throttle body control. There were no warnings before the engine stalled. I bought the truck a week ago and now I do not have a vehicle or an ETA on when my truck will be fixed. There is another recall out on this truck from almost a year ago with no fix either. I called FCA and all they told me is there was no fix. Now I have no vehicle and FCA wont give me a rental truck. So now I have no truck haul or tow with.
The contact owns a 2014 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost power steering functionality and the steering wheel became firm. The contact was able to drive to the residence and shifted to park(P). The contact turned off and restarted the vehicle, and the check engine and steering warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
My truck has 87,000 miles. 1st my engine went out last month because of a known engine issue that Dodge is not owning up to on Hemi engines. 3 weeks later after replacing the engine my Power steering went out as I was driving causing it to be very hard to drive. These are both known issues with these trucks that recalls should in place for. I have spent close to $14,000 in one month fixing these issues Dodge should be paying for on a truck with only 87,000 miles.
The contact owns a 2014 Ram1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) and 22V406000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage approximately140,000. VIN tool confirms parts not available.
On 07 May 2023, the engine temperature light came lite up on my 2014 Ram 1500 which has the Fiat Chrysler Pentastar 3.6L V6 engine. The engine had approximately 138,000 miles on it. The incident occurred while driving on a major interstate highway with three (3) other people in the vehicle. We were fortunate to have an exit close to where the incident occurred and we were able to get the truck off the highway. An independent service center was contacted and performed a diagnostic on the truck. They only code found at the time was for the engine temperature light. On 21 May 2023, the check engine light came on with no warning nor were there any previous or prior failures with the coolant system. A scan revealed a P0303 Cylinder 3 misfire was detected. On 25 May 2023, I replaced all six (6) spark plugs and coil packs. On 04 June 2023, the check engine light came on and a scan revealed a a P0303 Cylinder 3 misfire was detected. I made an appointment at Faulkner Ram Dodge dealership in Mechanicsburg, PA and was able to get the truck in until 07 July 2023. During the period 04 June 2023 through 06 July 2023, I did not drive the truck. On 07 July 2023, the dealership informed me the engine head gasket had blown, allowing coolant into cylinder 3 which was the cylinder that had shown up on the scan as the cylinder 3 misfire. The dealership indicated a new engine would be required to fix the problem. I ordered a rebuilt Fiat Chrysler Pentastar 3.6L V6 engine from Jasper Engines and it's currently being installed by one of their preferred engine installers. Upon doing research on the Fiat Chrysler Pentastar 3.6L V6 engine, the cylinder 3 misfire is a known issue and typically ends with a new engine being installed into the vehicle. There are no warnings or symptoms of the issue prior to failure. The dealership repair center indicates the issue was caused by a blown head gasket and a new engine is in order. This is exactly my same experience.
When driving vehicle with my with the check engine light appeared. We were on interstate and truck would not accelerate above 45-50 mph with intermittent surges. I called dealership and they took in my vehicle and replaced the Module Powertrain Control stating that would fix issue. After replacing MPC they check engine light was still not repaired. Dealership told me that fuel pump, fuel lines, intake manifold, and coolant leak needed to be repaired, I asked dealership if that would fix issue and they stated that they did not know and were working with Chrysler/Dodge/Ram to resolve. After a total of 7 weeks the repairs are still not completed. Prior to picking up vehicle I called FCA USA LLC and asked what was being done to get recalls repaired and received responses that repair solution has not been sent to dealerships and another stated parts were not available. I picked up truck and was told that I would need to add coolant every 3 days and not let the fuel level get low to keep fuel pump from failing. I spoke with FCA - Dodge ram and they stated they still do not have parts or a repair for the two recalls mention. In addition the coolant leak would not be repaired under warranty since I had the EGR and intake replaced as a recall due to a failure in 2021. They stated warranties do not apply to recall work. My concern is that they cannot fix the two outstanding year old recalls and have no direction for dealerships. How do I get these issues fixed?
A D V E R T I S E M E N T S
- Tracy, CA, USA