This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the vehicle the power steering failed making the vehicle very hard to steer. This is a major safety issue. With the inability to steer my life and the lives of the passengers in my vehicle and others on the road were put at risk. This is an ongoing problem that needs to be addressed by RAM.
The power steering completely failed. Yes! It is available for inspection! If this had occurred during highway speeds (80 mph here)... OMG! No, the vehicle is not drivable (no steering) so it has not been inspected by anyone but me. The vehicle was fine the day before. This apparently happened while it was turned off overnight. The red steering wheel with the exclamation point is flashing and it cannot be steered at all.
The contact owns a 2014 Ram 1500. The contact stated while driving at approximately 60 MPH, the steering wheel seized. The contact was able to pull to the shoulder of the roadway. The Service Power Steering System warning light was illuminated. The contact turned off and restarted the vehicle, and the power steering functionality returned; however, the failure recurred when the contact arrived at the residence. The vehicle was hauled to the local dealer; where it was diagnosed that there was rodent damage on the wiring of the steering rack, and the Power Steering rack needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,077.
Power steering assist quit working while on the interstate. The steering wheel was extremely hard to turn and indicator light came on. The light was a red steering wheel with red exclamation next to it. I was able to safely pull over. I shut the truck off and looked to see if any fluid was leaking. Did not see any indication of fluid loss. Restarted the truck and steering worked normal. The same thing happened just as I was entering my driveway. I restarted the vehicle multiple times after that, and the red steering wheel indicator flashes immediately. Power steering has been completely lost. This all happened in the same day. I am very thankful that I was driving in a straight line at the moment of steering loss. I am not sure I would have been to avoid an accident if I were on a turn during that moment.
- Brooksville, FL, USA
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The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The EPS warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking, and the vehicle was swerving. The contact pulled over and turned off the vehicle. The vehicle was restarted, and the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 180,000.
The contact owns a 2014 Ram 1500. The contact stated while driving 30 MPH, the power steering became inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 117,000.
Truck's power steering goes out, I have to restart truck a few times for it to work again. Service Power steering comes on when it's not working. It has not gone out while driving but I am fearful that it will.
I was driving down the highway and all of a sudden my power steering went out and the truck jerked, nearly causing me to roll the vehicle. I managed to get it wheel straight enough that I did not wreck. Never been more scared in my life. I got off the highway near a local shop and the mechanic says this is an on going problem with the rack and pinions in my make and model year truck.
Intermittent power steering. Works great then all of a sudden have no steering, then a minute later it-??s back working. Other times it is very choppy steering.
While entering the on ramp to the Interstate the electronic power steering failed without warning. It was raining and I narrowly avoided crashing. My mechanic inspected the truck and gave an estimate for repairs, saying he's seen this failure in one other similar truck.
The power steering on my 2014 Ram 1500 seems to be not working at times. The steering can be hard to turn at times and is happening more frequently. I did some research and there have been recalls on this issue but not the 2014 model year. I feel this is an accident waiting to happen as i need my vehicle every day and cannot afford the price tag to make this repair. i have seen on social media that many other have this same problem and something needs to be done about it.
In 2021, my power steering module failed and was inoperable. The power steering module was replaced and now, less than 3x years and < 20,000 miles the power steering module is failing again. In 2021, the power steering failed instantly, without warning. It was almost impossible to steer the car without 'hanging' on the steering wheel as the steering wheel was 'fighting' the driver's input. In 2024, the power steering is failing intermittently. Sometimes turning the steering wheel is easy and tires are responsive, other times the steering wheel appears to 'catch' and resist/fight the driver and then respond sporadically, making steering difficult to predict.
The contact owns a 2014 Ram 1500. The contact stated that while driving 60-?"65 MPH, the power steering became inoperable. The steering wheel was difficult to turn off the road. The check engine warning light was illuminated. The contact called the local dealer, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (Steering). The failure mileage was approximately 102,795.
A D V E R T I S E M E N T S
- Spotsylvania, VA, USA