This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Parked vehicle on the side of the road. It was a flat surface. I was standing in front of the vehicle when it started moving forward on its own. I had to get out of the way and chase down my truck to stop it. I alerted the dealership, and they said they found nothing wrong with it.
The contact owns a 2016 Ram 1500. While the vehicle was parked with the engine running, it independently rolled back in reverse. As a result, the vehicle crashed into the contact and then a wall. A police report was not filed. The contact sustained cuts and bruises on the knees, feet, and hips. Medical attention was received. The vehicle was diagnosed and repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,500.
It seems that my truck rolled down the drive way when it was parked and the rotary shifter was in "P" position. I parked it Saturday night (12/17/2016) and found it Sunday morning against the garage. The truck rolled against the garage door post. The rear bumper and the tailgate of the truck are damaged as well as the siding of the garage.
Twice I had the truck roll backwards when in park and parked on a steep driveway. Both times the truck was turned off. Both times the truck rolled backwards about ten feet until I applied the brakes. After I stopped the truck, I restarted the engine and confirmed it was it park. Both times I was on the same driveway, so I was expecting it the second time. The second time the truck rolled back a couple of inches (as expected in a slopped driveway), it seemed to catch, but then started moving again. It seemed to have some resistance, but still rolled about ten feet at which time I applied the brakes. There was a light coating of snow on the driveway and I could easily make out the tire print., so the tire was not sliding. Plus other trucks and cars where able to park on the driveway and we where able to walk up the driveway without slipping, so I do not believe the truck was sliding on the snow.
- Zeeland, MI, USA
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On Dec 5th 2016 I was backing out of my driveway and forgot the trash can was behind the truck got out my 2016 Dodge Ram that has 4700 miles to move the trash can from behind my truck. Thought I had it in park and it rolled forward into the garage door. Before it pushed completely in to touch the other car I got the truck stopped. I seen this investigation on the news so wanted to make a complaint known. It had me thinking did I not put it in park or did I turn down the radio because they are so close the dial shifter and volume control. I have never done anything like that in all my years of driving but started doubting myself before I heard this report. It was so early in the morning around 6:30 am. This happened in my driveway. Because of all this I still have doubts in my mind what happened. Just real coincidental it would happen about the same time this came out on the news in our area. Thanks for your time.
The contact owns a 2016 Ram 1500. While driving approximately 50 mph, a vibration emerged under the vehicle. The vehicle was taken to the dealer for diagnostic testing and the driveshaft was replaced. The vehicle was taken to the dealer two other times for the same failure. The first time, the dealer balanced the wheels. The manufacturer was not notified of the failure. The vehicle was in the process of being repaired. The approximate failure mileage was 3,100.
When removing foot from accelerator, vehicle stays at 1450 rpms, causing the vehicle to go 10-15 miles per hour. It is unsafe for my wife or daughter to drive. After two service visits, I am told that it is normal. It did not do this problem during first 1500 miles.
The contact owns a 2016 Ram 1500. The contact stated that the vehicle experienced a rollback while in park and with the engine running. In addition, the gear shifter did not register the vehicle in the correct gear. The vehicle was taken to the dealer, but the failure could not be replicated. The manufacturer was notified. The failure mileage was approximately 5,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 16V461000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Our company leased this vehicle from mid county Chrysler Dodge Jeep Ram on 12/16/2015 as part of an eight vehicle fleet. On 10/5/2016, the vehicle operator placed the vehicle in park and exited the vehicle. The vehicle began to roll forwards without a driver in the vehicle. Two of our client's employees noticed the vehicle moving and were able to jump in to the vehicle to stop it. When one of our client's employees attempted to place the vehicle in park, he noticed that the transmission indicator was already in a parked position. He then applied the emergency break. Without the intervention of our client's employees, the vehicle would have crashed in to a high-traffic exterior stairwell on our client's property. A comprehensive incident report is attached to this complaint. For privacy purposes, we have redacted information directly pertaining to our client. Our client' S employees are referred to by their last names only. The vehicle has been taken out of service and towed to mid county Chrysler for repairs. While this is the only time this vehicle has had a transmission issue, another 2016 Ram 1500 had a similar transmission malfunction on 8/22/2016. This seems to be a consistent malfunction in this model.
Our company leased this vehicle from mid county Chrysler Dodge Jeep Ram on 12/16/15 as part of an eight vehicle fleet. On 8/22/2016, the vehicle operator found that the battery was malfunctioning. Additionally, the transmission was slipping from 1st to 2nd. The vehicle was towed to the mid county dealership for repairs. Mechanics found that the battery had failed and replaced it. The mechanics also found defects in the transmission system, but were unable to repair it. The mechanics then proceeded to replace the entire transmission system. The vehicle was released to us on 9/7/2016. While this is a single incident for this vehicle, it is important to note that our fleet consists entirely of Ram 1500, with seven being 2016 models and one 2015 model. Battery failure and transmission failure has been pervasive throughout our entire fleet.
When the vehicle is warm, after about 1/2 hour of driving, the transmission starts to drive rough. When I come to a stop it feels like someone hits me from the rear. When I'm driving around 35 mph and slow down it down shifts hard (clunk). When I'm driving at speed on the highway and I go to pass, when it press on the gas pedal there is a long hesitation and then it bogs down then accelerates. It's scary my wife gets nervous when she's driving. The longer you drive it the worse it gets. I have 9,500 miles on it. After driving it on the highway and you exit to the streets the gas pedal has a lot of play in it-about 1.5 inches from when you press on the pedal to when it kicks in and then the response is a bit jerky. I brought to the dealership on 9/26/2016 and they said they couldn't replicate the issue. I explained that they needed to drive the truck for a while. When the truck is cold it's ok, no issues. Iv'E talked to my local mechanic who has 40 plus years working on cars and he told me that he's heard the same complaint from other Ram truck owners. He told me to register the complaint...thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Purchased vehicle April 15, 2016. Since this time when shifting from reverse to drive or park to drive transmissions shudders or slips before moving forward. This now also occurs in when shifting to reverse.on several occasions have shifted from park to drive. Transmission will not engage and indicator light on gear selector switch flashes. Have video. Have to replace to park and turn off vehicle and restart to engage transmission. I have had the climate control switch settings on its own. From air conditioning to heat. I have had the speedometer screen start flashing at me while operating on the highway speed that forward or rear park assist is not available. Electric side view mirrors have folded in on their own while operating at highway speeds. On two occasions while in park and running the vehicle has shifted into reverse. All incidents have been witnessed by independent witnesses. The service manager at the dealership has witnessed some of these incidents. Fca is aware of the problem and can't seem to fix. These are all ongoing issues.
The contact owns a 2016 Ram 1500. While driving 5 mph, the vehicle independently shifted from the drive position to the park position. On several occasions, the vehicle failed to shift into high gear. The vehicle would only shift into first and second gear. The vehicle was taken to the dealer on three occasions to be diagnosed; however, the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,629.
The contact owns a 2016 Ram 1500. While driving 50 mph, the vehicle shook violently without warning. After inspecting the vehicle, the contact noticed that four bolts that secured the driveshaft to the differential were loose. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 67.
A D V E R T I S E M E N T S
- Jeffersonville, IN, USA