This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I experienced a 'roll away' event after putting the vehicle in park via the gear knob selector while the engine was running. After engaging the vehicle in park, opening the driver's door and stepping outside the vehicle, it rolled forward crashing into another vehicle some 30 feet ahead. The initial position of the vehicle was outside a large commercial garage. When the vehicle became disengaged from park, it rolled forward through the garage doors and into the garage space until crashing into another vehicle (parked). After realizing the vehicle had dropped out of park and was moving forward, I tried to jump back into the cab to apply the brakes. I was unable to fully catch up to the truck, slipped on the running board/rail and slid underneath the moving vehicle -- injuring my ankle and shin. Fortunately, the Ram was stopped just before running over my legs by the parked vehicle ahead. I have security surveillance video of the incident. I have substantial damage to the vehicle's front chrome bumper from the crash and now have little confidence that the truck is safe to operate. It sits virtually unused since the incident. I was hoping to get clarity, assurance, along with a safety fix and body repair from the manufacturer so that I could feel confident in driving it again. I have contacted fca and opening a formal case on this incident. Their written response was to quote the owner's manual and indicate the park is only a supplement to the parking break. This response is unsafe, impractical and unacceptable.
I parked truck on an inclined area; rear approximately 10" higher than front; I exited vehicle & began to unload cargo from rear of vehicle; the truck suddenly rolled forward about 10-12". I opened drivers door and verified that transmission control was indeed in "park"; it was. I also noted that as it rolled forward it did so in rythmic manner; two beats; as though the engine had turned over/ rolled over. It has not repeated this malfunction but then again, I haven't parked on an incline like that since the occurance (March 2017; 10,500 miles on odometer; 5.7 V8)
With engine running in my driveway. I put it he truck in park got out of the vehicle and the vehicle started moving forward, running into my garage door I took it to the dealer. The dealer said they saw a problem and would not release the truck until Chrysler investigate it. They had the truck for a month while they investigate it. I was told by Chrysler they could not find anything wrong. However they did do a software update for the transmission. This was all within the first month that I had the vehicle (brand-new ).
At approximately 4700 miles the vehicle began to harshly shift from 2nd gear to 1st gear when slowing to a stop, in slow moving traffic or pulling in to a parking space. The vehicle will lunge forward when this occurs feeling as the vehicle was tapped from behind. The vehicle was returned for service at the original selling dealer who acknowledged the problem and proceeded to perform a "quick learn" procedure which re-calibrates the transmission shift patterns. Upon driving the vehicle after this service noticed it did not resolve the issue. Scheduled another appointment where the dealer replaced the transmission valve body and controller. After driving the vehicle for 3 weeks the issue returned. The Ram factory representative coordinated for the truck to be dropped off at the dealership so he could see the problem. I provided detailed information of exactly when the problem occurred and specifically that the transmission needed to be above 170 degrees. This information was ignored and the rep didn't see the problem. After 6 months of dealing with the issue contacted Ram corporate and was informed that the dealer never followed up with request from the engineers if their service repaired the problem. Was instructed to take the vehicle to another dealer under an escalated case. To summarize the rest the vehicle has been to the dealer several more times, had firmware flashes and said they have no other repair options, the latest is Ram had another representative drive the vehicle once again ignoring the circumstances of when the issues occurs and says that harsh shifting is inerrant once the vehicle breaks in at 5 - 6 thousand miles even though they couldn't give me an explanation of how they were describing "harsh shifting". Ram closed the case saying they had no further repairs for the vehicle because the factory representative says it is acceptable.
Location - fairbanks, Alaska. Time - 5pm on 11/25/2016 the vehicle was driven 50 ft around the corner of the building into a parking lot on flat ground, brought to a complete stop pointed in the direction of a slight incline, the dial shifter was then turned to the left to select park at which time the driver exited the vehicle. Immediately after stepping out of the vehicle and before the driver could even close the door the vehicle started to creep forward. Due to the slick conditions in the parking lot the driver was unable to catch up with the vehicle right away. As a result the vehicle traveled approximately 10 ft before making contact with another vehicle in the parking lot as the driver reentered the vehicle and brought it to a stop again. No one was hurt and only minor cosmetic damage was caused to the two vehicles. Further inspection of the Ram 1500 by the dealer showed ice buildup around the park release preventing it from working properly.
- Auburn Hills, MI, USA
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While vehicle was idling in park it began to roll backwards down my driveway with my wife in passenger seat. I had to run after it and as soon as I opened driver door it came to a full stop. Vehicle was in 4 wheel drive mode at the time. Again vehicle was in park!
My truck rolled back about 6 ft in my drive way while it was parked about 20 minutes after getting out the truck. I moved the truck back and about 20 minutes later it rolled back 4 ft. I then moved it again and put the parking break on with no movement my driveway has a small incline around 3-4%.
I had received this Dodge Ram as a rental while my truck was getting body work done. Before I picked up my son at school I stopped at my house to empty out some work tools to make room for him. I put the truck in park with the rotary dial on a slight incline on my laneway I shut the truck off and walked towards my front door. As I walked away from the truck I heard the snow compressing behind me. I turned around and seen the truck rolling backwards down my laneway. My reaction was to chase the truck thinking I must have forgot to put it in park. I caught up with the truck threw the door open and jumped in. I put the brake on and noticed it was in park. I turned the truck on and drove it back up the laneway. I then tried to put it in park again and let my foot off the brake. It rolled back again so I drove it forward again and tried park again with no response from the transmission and it rolled back again. I then turned the truck around and backed up the laneway and put it in park and let off the brake. The truck then engaged in park but would then chug its way down the laneway but in a slower manner. After picking up my boy at school I parked my truck in my shop and went in the house. After half an hour my adrenaline wore off and my hand, wrist and arm started to hurt. I went to the hospital and received X-rays, I ended up tearing my limb muscles from opening the door handle and jumping into the truck. I called the rental company to let them know and demanded a different vehicle. I do have pictures of the registration from the rental company and my doctors notes on my phone but I am having difficulties uploading them to my computer right now.
Vehicle was backed into a residential garage. Started vehicle and pulled forward out of garage. Placed vehicle in park and exited the vehicle with the engine running. Upon exiting, vehicle began traveling in reverse and traveled backwards into the garage hitting another vehicle and the garage wall. Have owned the vehicle for 8.5 months and approx. 21,000 miles and is very familiar with the "rotary shifter". have noticed a few other occasions that the transmission was placed in park and an onscreen warning came up "vehicle not in park". 17 days prior to this accident the vehicle was placed in park and when the owner exited the vehicle and came to the rear, he noticed the reverse lights were on however the vehicle did not move due the incline it was parked on. I believe the rotary shifter for the transmission is faulty.
The contact owns a 2016 Ram 1500. The contact stated that while the vehicle was parked with the shift selector in the park position, the contact exited the vehicle. The contact then noticed that the vehicle was rolling backwards independently. The contact stated that while attempting to re-enter the vehicle, the contact was dragged down a hill. The vehicle crashed through two trees, a swing set, and also a propane tank. The contact sustained several fractured ribs, fractured sternum, bruised lungs, fractured right shoulder, torn muscles, elbow contusion, and multiple lacerations which required medical attention. A police report was filed. The vehicle was towed to an independent facility. The manufacturer was not notified of the failure. The approximate failure mileage was 6,621. Updated 03/01/17
The contact owns a 2016 Ram 1500. The contact stated that while the vehicle was parked, the gear shifted to reverse independently causing the vehicle to crash into the wall. The contact stated that there was no occupant in the vehicle and the air bags did not deploy. A police report was not filed. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
On July 29, 2016, I backed the truck out of the garage and placed the rotary shift knob in park. I stepped out of the vehicle with the engine running to grab something out of the garage. As I stepped pout the vehicle start moving forward at idle speed. I tried to step in ( the door was still open) to step on the brake, but as it entered the garage, the door was being pushed shut. I backed out just prior to being crushed by the driver's door. The trucked continued forward, smashing thru the back of the garage wall and came to a stop with the bumper about a foot through the wall.
My truck jumps from park to reverse without touching the shift knob on 06/08/2016 the truck shifted to reverse and ran across the road backwards doing approx. $6000 in damage I thought I left it in reverse I have since witinessed it doing it on its own and my wife saw it on two ocasions. The accident happened when I stopped in front of a gate at my business and while unlocking and opening the gate the truck ran backwards across the road to the parking lot of another business striking a tree and the bank causing considerable damage.I exited the truck left the door open and the engine running but it had to set there for several seconds before it took off.
The contact owns a 2016 Ram 1500. While the vehicle was parked with the engine running, it independently rolled forward without warning. The contact jumped into the vehicle, applied the brakes, and stopped the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 500.
While truck is placed in park it began to roll back while on hill. This has occurred multiple times. Parking break is not always strong enough to hold wight of truck on incline.
The contact owns a 2016 Ram 1500. When the contact placed the vehicle in park, it reversed independently and struck a pole without warning. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was driven home. The manufacturer was not made aware of the failure. The failure mileage was 32,000.
On Dec 22 I pulled up to my fianc's school put the 2016 Ram 1500 in park my foot was still on the break. I took my seatbelt off and so did my fianc. Took my foot of the break and the truck went forward. Looked down verified the shifter was in park fiance verified also and the D light was blinking on my dial shifter but was turned to park. Put the emergency break on turned the key of turned the key back on and low and behold it was in park and P was lit up. This is the 2nd time this has rolled forward while in park. Last time it took my garage door out. I filed a previous complaint 10936408 about that incident but wanted to put in a complaint for this incident also. This is getting to be quite dangerous. I do use the emergency brake when I park now. Hard habit to get into when your vehicle is an automatic but I am getting in the habit. I am just happy that it was after school hours and no little kids walked in front of the vehicle when this happened that could have been bad real bad.. this happened in a public school parking lot truck was at a full stop and shifter was turned all the way to park but D light started blinking once the truck drove forward on its own until key was shut off and what appears to me it reset the computer so it went to park when key was turned on again.
Vehicle has rolled out of my driveway about 8 feet from its original location when parked. Vehicle was placed into park. Vehicle was not running, emergency brake was not set. Engine was off in all cases
As I was parked in a parking lot, the vehicle switched from park to drive without my input, causing a collision. Additionally, I have noticed, after I place the car in park, it will jump to drive on its own.
A D V E R T I S E M E N T S
- Rhinebeck, NY, USA