This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Put truck in park. Left the motor running. Got out went into shop came back out a couple of minutes later and truck had rolled backwards and struck a telephone pole. When I opened the drivers door the gear selector said it was in reverse.
In slowing down to approximately 2-3mph the transmission "jumps" before coming to a stop. It matters not if the engine is cold or warm. Feels like the whole transmission is going to fall out of the truck. Also, mimics the rear end of the truck coming forward to the front of the truck. Also, when changing gears from a higher speed to low or low to high, the transmission seems to get "dumb" and not know which gear it needs to be in. After the few seconds of "confusion" it seems to correct itself and go to the gear it needs to be in. This has been going on since I bought the truck in may of 2016. I have taken it to the dealership and of course they couldn't find anything. It happens every time I drive it.
The contact owns a 2016 Ram 1500 eco diesel. While the vehicle was stationary with the engine running, the contact exited while in park and the vehicle began to roll away. The vehicle didn't go into reverse until the contact was 20 feet from the vehicle. The contact's vehicle struck another parked vehicle which caused damage to the driver's side front fender and the driver's door. The vehicle was taken to spitzer Chrysler Dodge Jeep Ram of homestead (30101 S dixie hwy, homestead, fl 33032, (305) 363-1645) to be diagnosed. The contact was informed that there were no recalls on the vehicle and that the failure would have to be replicated in order to know what caused the failure. Additionally, the contact was unable to remove the key from the ignition after stopping the vehicle and placing the shifter in the park position. After three attempts, the contact was able to remove the key from the ignition. The manufacturer was contacted and notified of the failures. The approximate failure mileage was 20,000.
Had my transmission replaced at 16000 miles because every time you stopped or took off from a red light it felt like you were getting rear ended, and here we are 5000 miles later and it's doing it again and now we have to battle Ram again to get this one replaced. I hate this truck and this company what's sad is Dodge and Ram is all we have ever owned and never had this problem at all.
The contact owned a 2016 Ram 1500. While the vehicle was parked, it began to roll away and crashed into a tree. The contact stated that the knob shifter was in the park position. The vehicle was towed to a collision center. There were no injuries and a police report was not filed. The failure was not determined. Turnersville Jeep Chrysler Dodge Ram (3100 NJ-42, sicklerville, NJ 08081) stated that an investigator would be assigned to the case. The manufacturer was not notified of the failure. The vehicle was destroyed. The failure mileage was approximately 19,000.
Placed vehicle in park as it sat in parking space beside the garage, with drivers side door close to exterior wall. Vehicle was running at the time. I was exiting vehical when it began to move forward. Resulting in my right leg being trapped within the door as the truck door hit the wall of the garage. I was then dragged and crushed between the vehicle and exterior wall of garage, until my body cleared the end of the garage and I was released. Upon inspecting the vehicle I found the transmission was in drive instead of park where I had left it.
While servicing a customers 2016 Ram 1500 pick up pulled truck up to door, placed knob shifter in to park, got out and walked up beside truck as I got to L/F wheel truck started to move forward turned around to get back in truck showed to be in drive. Truck proceded to roll through door and came to a stop. No wan was injured damage was limated to truck and door.
The truck was put into park with the key in the ignition and the engine running. It was parked in a restaurant parking lot. Then around five minutes later, it went into reverse and began rolling backwards. It seemed to accelerate. I had to jump in and slam on the brake to stop it. I do not know how this could occur, but have recently learned of recalls for similar situation with the truck in the parked position, but going into gear. Our VIN was not recalled. There were witnesses to this event.
The contact owns a 2016 Ram 1500. While the vehicle was idling and the gear shifter was placed in park, the contact walked away from the vehicle. Suddenly, the vehicle inadvertently rolled back in reverse. The contact proceeded to the driver's side to stop the vehicle; however, the vehicle crashed into another parked vehicle. The contact was smashed in between the lamp post and another vehicle. The contact sustained injuries to the legs that required medical attention. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed. The contact stated that previously, the vehicle experienced abnormal dysfunction. While the gear shifter was placed in reverse, the back up camera would remain on the drive screen. The contact then stated that all four door locks would lock then unlock without warning. On several occasions, the vehicle made a beeping noise. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000. The VIN was unavailable.
The contact rented a 2016 Ram 1500. While the vehicle was parked, the gear shifted out of park and into drive inadvertently. As a result, the contact jumped in the vehicle and depressed the brake pedal to stop the vehicle. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000. The VIN was unavailable.
On Sunday, August 20, 2017, my 2016 Dodge Ram 1500 pickup truck was parked with the engine running in a boat ramp with my boat trailer attached and backed into the water next to the dock. The emergency brake was not on. I exited the vehicle, walked down the boat dock, stepped to the back of my boat, walked to the front of the boat, climbed down to the tongue of the trailer, pulled out the strap and attached it to my boat, began to crank the boat to the front of the trailer, when suddenly the truck started rolling backward into the water. By the time I could jump from the tongue of the trailer, climb on the dock, dive into the front passenger window, crawl across to the drivers seat and try to stop and start the truck, it was too late. The truck would not start and I could not stop it because it was beginning to float. The vehicle rolled backwards into the lake, despite being in park. The electronic transmission must have moved from park to neutral or reverse to allow the vehicle to roll backwards. The entire vehicle nearly submerged. All of the windows were opened and the vehicle filled with water to within approximately one foot from the ceiling of the cab. When the vehicle and trailer were towed out of the water, the vehicle was stuck in park and could not be put into neutral. It was dragged in park for about 50 yards to clear it from the busy boat ramp. The manistee county sheriff complaint # for this accident is: 151-1628-17. Pictures are attached. Aaa insurance has declared the truck a total loss.
Unpredictable and sometime violent downshifting causing momentary loss of control of the vehicle when driving in wet, slippery conditions. This has occurred on several occasions while driving through rain storms. The vehicle started to exhibit erratic shifting behavior at ~5,000 miles and has gotten progressively worse to a point that the transmission unpredictable shifting occurs in all conditions. The impact of the shifts is severe enough that it is being transmitted through the driver's seat creating extreme discomfort and pain to the lower back. A 'service shifter' message is also being displayed. The vehicle was taken in to the dealership. The dealership stated that they don't know why the 'service shifter' message is coming on because no trouble codes are showing; they re-flashed the cpu to see if would correct the erratic and unpredictable shifting, it is not working, in fact it has gotten worse. The dealership also stated that the vehicle may have a defective driveshaft which may be contributing to the harsh shifting, they have one order.
We have the knob shifter and when he stopped he put it in park (left engine running) he walked behind truck and into store and picked out what he needed and then while he was paying the teller noticed his trucked started moving in reverse so my son ran out to get in truck to stop it but was to late it his a pole which and shattered the window of gas station, I reported it to fca and they inspected it and said no problem but I have video and witness that states it was a couple minutes before it started moving. I have called Mr. Kon (fca) 586-274-8162 but he has not returned any of my call which leads me to believe they are hiding something. I did do some research and noticed this is a problem
The contact owns a 2016 Ram 1500. After the contact's wife parked the vehicle, it rolled out of the driveway and crashed into another vehicle parked inside the neighbor's garage. Prior to the failure, the vehicle was in park and the key was in the ignition while the engine was running. The contact's spouse injured her right wrist and left knee while attempting to stop the vehicle. Medical attention was received. A police report was not filed. The vehicle was taken to demontrond Chrysler Dodge Jeep Ram (888 interstate 45 S, conroe, tx 77304 (281) 528-1700) and was awaiting a diagnosis. The manufacturer stated that they would send investigators to determine the cause of the failure. The failure mileage was approximately 17,837.
The contact owns a 2016 Ram 1500. While the vehicle was in the park position, without the parking brake engaged, the contact exited the vehicle with the engine running. The contact inspected the vehicle while towing a boat out of the water and noticed that the vehicle was rolling down the boat ramp into the water. The contact re-entered the vehicle and shifted the vehicle out of park into drive, but the vehicle continued to roll backwards. The contact mentioned that his children were in the cab of the vehicle, but they were able to exit the vehicle without injuries. The vehicle was towed out of the water and then towed to a lot where it was awaiting inspection by the insurance company. The manufacturer was not made aware of the failure. The contact inquired about the status of NHTSA investigation: PE-16-014 and was informed that it was still an open investigation. The failure mileage was 17,800.
Coming home from work on January 5, 2017, I pulled my 2016 Ram 1500 pickup part way into my garage, turned the rotary shifter to park and exited the vehicle to make sure that I had a clear path of travel to fully pull the vehicle in the garage. My driveway is an upslope and a portion of the truck was still in the driveway. After I exited the vehicle it began to move backward. The vehicle's door threw me to the ground and swept my legs under the truck.the front left tire ran over both of my legs. The truck continued down our driveway, across the street, through our neighbor's fence and only stopped when it hit a tree in their front yard. My family rushed me to our local hospital emergency room and was I was admitted into that hospital the following morning.
I have a 2016 Ram 1500 eco diesel. Truck now has 16K on it and have had it since new 08/05/16. Truck went to the dealer at its first service 7,138 and fluid leak. Transmission was repaired for a leak at the transfer tubes between heat exchanger and transmission case 09/25/2016. Truck went in for service 14,381 and again transmission leak needed to be fixed. Transmission pan gasket drain plug and fluid replaced 02/01/17. Truck in now at 16,235 05/31/2017 and is going in again for a transmission leak.
The transmission shift knob has failed to keep vehicle in park on at least two occasions. In addition, it is placed too close to the A/C fan control knob. On the first occasion, I placed the vehicle in park from drive, and as I removed my foot from the brake after it was in park, the transmission moved back to drive. Luckily, my foot was still hovering over the brake and I was able to stop the truck. On the second occasion, as I was placing the transmission into park from drive, I placed it into park, heard the transmission disengage, and simultaneously removed my foot from the brake. Again, it jumped back into drive, but my foot was still on the brake and I was able to stop the vehicle. One thing to add concerning the placement as too close to the A/C fan control, I actually reached over as turning to open my door and turned the A/C fan to the left (off) which is the same direction as placing the transmission into park from drive. It didn't feel right and I looked and realized I was controlling the A/C.
A D V E R T I S E M E N T S
- Island, KY, USA