This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 1500. The contact stated while the vehicle was parked in the driveway, the vehicle changed gear independently and started reversing towards the road. The contact stated he jumped into the vehicle and shifted the gear to drive and then turned off the vehicle. The contact stated that the drive indicator warning light blinked. The vehicle was taken to the dealer to be diagnosed; however, the dealer informed the contact that the OBD reader did not retrieve a fault code. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,400.
We have been trying to get 2 recalls repaired to our vehicle for over a year now. I called this week and the dealership informed me they were a year out for scheduling and were only doing 1 recall repair per week. My truck is running poorly (no acceleration, engine is struggling. Runs ok while stationary but struggles to operate when moving be it city or highway.) and with only one dealership available I am at a loss. What are we supposed to do?
After diesel emission modification transmission shifts very rough and jumps vehicle when cold. It sends wheels into spinout when entering roads which can be dangerous. Fuel economy also fell from average of 23-24mpg to below 21mpg. I have taken it to the shop 3 times already. The shop will "reset" the computer, but the issue comes back within a few days. Need a permanent fix.
I purchased my used 2016 Ram 1500 big horn a of month ago in the end of January 2021. It had just over 70,000 miles. When I test-drove the vehicle, it ran smoothly. At least I didn't notice anything odd about the way it drove. The carfax report said it had four recalls, one of which was a flash/reprogram of the computer module. It wasn't long before I noticed, like other Ram 1500 owners, that it seemed to lurch forward when coming to a stop. I also noticed that sometimes when I let off the brake, it will immediately lurch forward before my foot even gets to the accelerator. At one intersection where I was stopped at a red light, I believed that the car behind me had rear-ended me. When I stopped to look at the damage, there was none. I had not even been rear-ended. Another problem I have, is that the engine sounds and feels like it is struggling when I am cruising at about 1,200-1,500 RPM's, as if it is in too high a gear. When I hit the accelerator to pass or speed up, it hesitates, downshifts and eventually roars to life. They kept the vehicle overnight. They drove it around. They told me to come and pick it up on the following day. When I got there, the service associate told me that they had "reset the adaptations and updated the transmission software." The 'adaptations' is apparently something that the computer does to adapt to the driver's driving habits. They said that the vehicle was 'used' to the driving habits of the previous owner, which is ridiculous. I spoke with the transmission technician, who also owns a Ram with the 5.7L hemi. He told me that his does the same thing, and that "they all do it." He said to check back in a few months to see if Dodge has discovered a fix for it. Now I am stuck with a $25,000, that has a problem that is putting all kinds of stress on critical parts and I have no recourse.
I was driving on I 90 in Indiana. It was raining and the road was straight. The service ABS light came on. A short time later, I heard a noise and slowed down to 50. Then the front right tire exploded. The tire was relatively new (past July]) with lots of tread. I pulled on to the shoulder and got out to see the brake glowing red hot and smoking. I believe the noise I heard before the explosion was the cv joint disintegrating. Traffic was flying past at 70 to 80 mph. I was in 2 wheel drive. The truck is a 4X4.
- Lovettsville, VA, USA
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On October 24, 2019 NHTSA issued campaign no.19V757000, to address the Ram 1500 ecodiesel egr cooler may crack and cause fire. I own one of the recalled vehicles and thought prompt action would be taken by the manufacturer. I was initially told there was a delay manufacturing and shipping the parts. I had my name added to a list at my local dealership last year. Upon receiving an "urgent safety recall" notice from fca this week, I called the local dealership and was told it could be up to a year (Oct - Nov 2021 timeframe) before parts would be available to fix my vehicle. Based on online reports, some owners are having their vehicles fixed quickly, while other owners, like myself, are being forced to wait a up to two years to have this serious safety issue addressed. Allowing a potential fire hazard to be driven on public roads is not something I would expect the NHTSA to condone. This recall, and other safety related issues (I.e., crank position sensor failure) would suggest that the NHTSA must consider taking more immediate and stronger actions against fca to either correct, in a more timely manner, or buy back these vehicles and remove them from our public roads.
The contact owns a 2016 Ram 1500. The contact stated that while slowing down to stop and pressing the brake pedal, the vehicle suddenly surged forward. The failure occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 61,000.
I was driving at highway speed and lost all power, noticed some steam/smoke coming from under the hood, opened the hood and saw flames. I did not have an extinguisher so I called 911. Vehicle is a total loss. It was part of the egr cooler recall for the Ram ecodiesel, part was on order but had not been replaced yet. I had been adding coolant to the truck every few weeks, told the dealership this but their response was to not let the coolant level get too low. * (recall related incident)
Towing small utility trailer with 1,150 lbs load at interstate speeds. Without warning left (driver) rear axle seal failed. Gear oil coated brakes and began smoking. Upon diagnostic, determined left rear axle bearing catastrophic failure. Required left axle shaft replacement, left rear axle seal, left rear axle bearing.
The contact called on behalf of quest builder's group who owns a 2016 Ram 1500. The contact stated that while driving at 65 mph, the vehicle independently shifted into neutral without warning. The contact pulled the vehicle over and restarted the vehicle. After experiencing another similar failure, the contact discovered that the vehicle was included in NHTSA campaign number: 20V036000 (power train). The contact took the vehicle to pamby motors Chrysler Jeep Dodge Ram (665 danbury rd, ridgefield, ct 06877) to have the vehicle serviced. The contact stated that upon his co-worker picking up the vehicle from the dealer, his co-worker experienced the same transmission shift failure while traveling on the highway at an unknown speed without warning. His co-worker was able to pull the vehicle off to the side of the road and restarted the vehicle. The contact called the dealer back and he was informed that he would have to bring the vehicle back to have a diagnostic test performed. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Drove for approximately 5 minutes at 70-75 mph on I-91 in ct. Transmission dropped into a lower gear and speed was dropped to about 40 mph before transmission screaming could be stopped. Got off the highway and had the truck towed from ct to MA. Problem could not be duplicated at local repair station and no problem code was found. It appears that fca # T15 describes the problem but this VIN does not show a recall.
When you stop and put it in park and you put it in drive(like in a restaurant driveway) a message comes on the dash saying the vehicle is not in park and will not move. I have to turn it off and wait for about a minute to try again.
There has been an open recall on this vehicle since November 2019. The mopar site says the parts are available but I have contacted 3 dealers who all say the parts are not available. This is a safety recall so this is unacceptable. How can I proceed with getting this fixed.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts to do the repairs were unavailable. Nemer Chrysler Jeep Dodge Ram (728 quaker rd, queensbury, NY 12804) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact stated that while in traffic, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the vehicle was taken to branhaven Jeep Chrysler Dodge Ram (348 West main street, bradford, ct 06405, (203) 488-6351) and an unknown software update was performed. The contact stated that after the software update was performed, the failure recurred with a decreased fuel economy. Additionally, the contact stated that while driving uphill, the vehicle failed to respond when the accelerator pedal was depressed. The vehicle was taken back to the dealer several times for the failure. The dealer replaced the fuel filter however, the failure persisted. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 20,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
I took my truck into a dealer because the exhaust system wouldn't clean itself. I found out there were recalls pertaining to this and they were handled as far as I knew. However, just a few weeks later as I was pulling into my driveway at home I noticed smoke barreling out from under the hood. I imediately tried to shut it off and when I did it would rev up higher instead of shutting off. I got it to shut off finally and left it sitting there overnight until I could get a tow truck to take it back to the dealership, where I was informed that this problem is now so common that the part is on back order and no idea of when they will be able to get it. Now its 3 weeks later and I still haven't gotten my truck back.
Vehicle jumps when coming to a stop. Almost pushes the car before it is stopped. No towing, or high speed. Just normal driving when it comes to slowing down almost to a stop and it jumps, bucks, or pushes the car before really firmly pushing the brakes, and hoping that it stops.
The contact owns a 2016 Ram 1500. While pressing the brake pedal the vehicle would lurch forward before stopping. The braking distance was extended. The vehicle was unsafe to drive due to the braking failure. The contact stated that while pressing the brake pedal to to stop the vehicle would lurch forward before coming to a complete stop. During the failure the braking distance was extended. The vehicle was taken to the local dealer jack phelan Chrysler/Jeep(5859 S. lagrange rd., countryside, il) who diagnosed that then transmission valve body was faulty. The transmission valve body was replaced but the failure continued to occur. The dealer later replaced the entire transmission and the failure was remedied but the failure later reoccurred approximately 4,000 miles later. The valve body was replaced for the 2nd time and the transmission was reprogrammed but the failures continued occur. The manufacturer was notified of the failure. The failure mileage was 20,000.
While driving home, I noticed some noise that ounde like a turbo noise and loos of power. I pulled over immediately shut off engine and poped hood. Looke up and smoke from engine. Opened hood and saw small fire on rear passenger side of engine by turbo housing. Soon the truck was totally engulfed by flames.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA