This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2016 Ram 1500. The contact stated that while merging into traffic at 30 mph, there was a stream of smoke from the front driver's tire well. The vehicle was pulled over. Another vehicle owner who noticed the fire pulled over and attempted, in vain, to extinguish the fire with his own fire extinguisher, the fire was so intense that the vehicle burnt to the ground within minutes. There was no warning. The fire department was called but it was too late to stop the fire. A fire report was filed. There was no injury reported. The contact called the westgate Chrysler Jeep Dodge Ram dealer (2695 E main St, plainfield, in 46168, (317) 839-6554) and was referred to the manufacturer. The manufacturer was made aware of the failure but the contact was not called back. The vehicle was totaled and the remnant was towed to a tow yard. The failure mileage was 60,000.
While the engine is running the check engine light leads to a misfiring of cylinder 5 further diagnosing and consultation with dealer identifies a recurring problem on this 5.7 hemi engine of the lifter bearing failing and locking up. The lock-up wears out the camshaft causing the misfire. The dealer said they know the problem and do lot's of these repairs.
Hemi tick, google it. Seems to be a real thing. I first noticed about a year and a half ago a light tapping sound that was not intrusive and didn't think much of it. It's gotten notably louder now and I've noticed that the idle seems to be a bit on the rougher side the last couple months with the RPM starting to fluctuate however no engine codes yet. Im going to try to get to the dealer floor a warranty inspection when I can however my work schedule is not the best. My travel has been primarily highway for about 85% of my 42K miles. I have routine oil changes using products meeting Chrysler specifications and don't typically haul anything and never tow. The sound so far is notable only when idling. Still runs fine otherwise but the growing symptoms match what I've been reading about.
While driving the truck back fire pouring smoke pulled over open hood saw flames move to safety filed complaint with fca they sent an arm chair investigator who said investigating he found nothing that shows no responsibility for fca they stated even though there is recall that warns of fire hazard does not mean it is there fault. So far they do not have repair parts to fix and for me it is to late truck was destroyed by the fire fire fca needs to be held accountable.
The contact owns a 2016 Ram 1500. The contact stated that while in traffic, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the vehicle was taken to branhaven Jeep Chrysler Dodge Ram (348 West main street, bradford, ct 06405, (203) 488-6351) and an unknown software update was performed. The contact stated that after the software update was performed, the failure recurred with a decreased fuel economy. Additionally, the contact stated that while driving uphill, the vehicle failed to respond when the accelerator pedal was depressed. The vehicle was taken back to the dealer several times for the failure. The dealer replaced the fuel filter however, the failure persisted. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 20,000.
- Bridgeport, CT, USA
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The contact owns a 2016 Ram 1500. The contact became aware of fluid leaking under the hood while inspecting the vehicle. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to M&L Chrysler Dodge Jeep Ram & collision center body shop located at (406 piedmont dr, lexington, nc 27295, (336) 295-1329) where the contact was informed that the fluid needed to be topped off. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000. VIN tool confirms parts not available.
Vehicle caught on fire while driving on a highway due to the egr diffuser the intake was affected. Dodge has currently had my vehicle for almost 3 months and recalled parts have not been replaced and cannot be ordered at the moment
The contact owned a 2016 Ram 1500. The contact stated while driving about 50 mph the vehicle stalled, flames were seen coming from under the hood as the check engine warning light illuminating. The contact stated she was able to exit the vehicle with no injuries. The fire department was contact and extinguished the fire. A fire department report was filed. The vehicle was towed to a towing lot and deemed a total loss. The contact stated that the vehicle was taken to the dealer several months ago, due to a stalling failure. The vehicle was repaired under several recalls however, one recall was no completed due to parts were not available. The contact stated that the dealer stated that the parts would be available in April. The contact stated that the dealer informed her to add coolant to the vehicle. The manufacturer was notified of the failure and informed the contact that a field inspector would inspect the vehicle. The VIN was included in NHTSA campaign number: 19V757000 (engine and engine cooling). The failure mileage was 140,000.
Since I've had the aem updated as part of the epa settlement I have delay when pressing the gas and acceleration, particularly when it is cold. There has also been a significant mpg drop although that isn't an immediate safety concern. This can be a particular issue when pulling into interchanges or on to the highway as acceleration is unpredictable.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to young Chrysler Dodge Jeep Ram (1195 S state rd, ionia, mi 48846, (616)841-5443) where the contact was informed that the anti-freeze needed to be topped off due to an excessive anti freeze leak. The location of the leak was not determined. The contact was informed that the part was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 105,000. Parts distribution disconnect.
Within 1000 miles of recall where engine control computer was reprogrammed, I experienced a sudden loss of power at freeway speed, , cutting me back to maximum 40 mph.from posted 80 mph speed limit which caused several near rear-end collisions. Electronic throttle control error code displayed on dash info panel. Diagnosed as egr valve failure. Within 250 miles after repairs, the egr valve failed again,
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number :19V757000 (engine and engine cooling) however, the parts to do the repair were unavailable. Lake elsinore Chrysler Dodge Jeep Ram 31400 auto center dr, lake elsinore, ca 92530 was contacted and confirmed that the part were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I took my truck into a dealer because the exhaust system wouldn't clean itself. I found out there were recalls pertaining to this and they were handled as far as I knew. However, just a few weeks later as I was pulling into my driveway at home I noticed smoke barreling out from under the hood. I imediately tried to shut it off and when I did it would rev up higher instead of shutting off. I got it to shut off finally and left it sitting there overnight until I could get a tow truck to take it back to the dealership, where I was informed that this problem is now so common that the part is on back order and no idea of when they will be able to get it. Now its 3 weeks later and I still haven't gotten my truck back.
Clicking/tapping noise coming from engine at cold starts. Noise goes away when engine warms up. Took truck to dealer and problem was diagnosed as broken exhaust manifold bolts. Service manage said this was on going problem with 5.7 hemi engines since 2009. I had to pay for repair even though this was obviously a manufacturer error in design. Cost was $684 to replace bolts.
While driving home, I noticed some noise that ounde like a turbo noise and loos of power. I pulled over immediately shut off engine and poped hood. Looke up and smoke from engine. Opened hood and saw small fire on rear passenger side of engine by turbo housing. Soon the truck was totally engulfed by flames.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine colling) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that there was smoke emitting from the exhaust tip with the check engine warning light illuminated. The vehicle was taken to (crown Dodge Chrysler Jeep & Ram located at 6300 king dr, ventura, ca 93003, 805)656-6669) to be diagnosed. The contact was informed that the egr valve fractured which caused coolant to enter the inner parts of the engine. The contact was informed by an unnamed dealer that the repair would take approximately 7 weeks to be completed. The manufacturer was informed of the failure and a case was opened. The approximate failure mileage was 96,000.
A D V E R T I S E M E N T S
- Danville, IN, USA