This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS control module failed 3 times in under 39000 miles. First instance was repaired under warranty in 02/2019 with control unit replaced. Second instance was repaired out of warranty in 03/2020. Third instance of failure occurred in 08/2023. Symptom of failure is ABS/TC indicator light repeatedly flashing and warning sound in cabin. The repeated warning makes the vehicle undriveable for any length of time. It is unclear if the ABS is actually functioning as I would not drive in poor traction conditions with this warning. The ABS control module or related wiring in this truck is defective and the repairs implemented by Chrysler/Dodge/RAM do not resolve the problem. Replacing the ABS control unit is a temporary solution as the unit will fail with identical symptoms 1-3 years later.
I have a 2017 RAM 2500. The abs and traction control light are flashing on and off SEVERAL times each trip. It kicks my cruise off and sometimes stays on. The EVIC display showed Service Antilock Braking System and alternated to Service Electronic Brake System. It would constantly bing and display the ABS light and the Traction Control light. seems a recall should be mandatory for replacement of the 68437098AB Module Anti Lock Brake System and the 68143491AA Control Anti Lock Brake System or whatever is causing this issue. it is a safety issue.
Ive had issues where by ABS fails and the problem is a faulty hydraulic control unit and abs module. They are a very common issue with 2017 and 2018 model years on the forums I'm on and theyre backordered from so many people trying to fix the issue repeatedly.
Abs and traction control lights come on and off after hitting bumps or just randomly. Started in the winter and it would disable 4WD which is not acceptable since this is a plow vehicle. Problem has gotten worse over time with the lights coming on and off multiple times per trip. The problem is available for inspection anytime. Without 4wd in snowy conditions(also rainy withour abs) others are in danger. i have had my mechanic look into it, we have not come up with a solution yet. Not inspected by manufacturer. multiple warning lights on a daily basis, failure is intermittent.
I have 2017 Dodge ram 2500.12/09/19 the anti lock brake system control and hcu module was replaced under warranty. Now august 2023 with 27,900 miles the same problem has occurred with the dealer recommending the ABS control module and HCU be replaced. the parts will not be avaiable until January 2024. If a Abs module failure is not serious what is. A check of the internet shows a tremendous amount of complaints of this issue. there is even a class action lawsuit in California. I have spoken with Ram Care and they dropped my case as soon as they found out the part was backordered until January. I have all the dealer documentaion if needed. Please look into this problem before crashes start occuring.
HCU failure causing abs faults and traction control faults, intermittently. Part required is not available and dealerships Say this is an ongoing issue with these trucks. Just hit 50,000 miles on vehicle, changed front brakes, Rotors and pads as well as the front Wheel Speed Sensors.
The truck-??s warning lights indicated failures in the Anti-lock brake system module, HCU module, and cruise control. Truck experience issues such as the loss of anti-lock braking, cruise control, and traction control. These missing features and systems significantly compromise the control and handling of the Ram trucks, particularly in adverse weather conditions like wet or snowy roads, where braking becomes more challenging. Replaced the HCU and Mod once 8-1-2022 already and within 10k miles it has failed again.
While towing with my 2017 RAM 2500 the "Service electronic braking system" and "Service antilock braking system" began to intermittently flash on my gauge cluster/instrument panel. The message and lights would continually flash on and off while driving over various road conditions (rough, smooth, flat, inclines, declines). My families safety (myself, wife and son) was at risk with the potential for a brake or braking system failure while towing our travel trailer, as well as the safety of others on the road around us in the event of our braking system failing. I began doing research on this error message and found the NHTSA investigation and link to report the issue. I am going to speak to my local dealer today 8/24/23 regarding repairs.
My 2017 Ram 2500 Cummins pick-up truck started displaying symptoms of a bad HCU module several months ago, "Service Electronic Braking System" warning message, ABS dash light indicating loss of ABS, and Traction Control Light indicating loss of traction control, as well as kicking the vehicle out of Cruise Control when this set of condition lights are, albeit intermittently illuminated. There are times where these condition light persist for long periods of time from several hours to several days, and then times when these condition lights aren't present and will only intermittently come on and then times when these lights blink/ding on and off constantly for several minutes until it comes to rest in an always on state or an intermittent state. After having the issue confirmed by a third-party reputable mechanic shop AND a RAM Dealership Service department I was told the module is on backorder. Being that it is a safety system I don't trust the "aftermarket parts industry" to provide me with authentic manufacturer trusted equipment. Which leaves me encumbered with the stress and risk of having to operate my vehicle with unreliable ABS, Traction Control, Cruise Control. This is beyond a unique to me issue as there are plenty of well documented cases of RAM 2500-3500 series vehicle with this issue as well as a recall on the 2019 & up series of the same. So why would they not issue the recall for the other trucks with this safety issue? Condition persists at any speed regardless of road and weather conditions, no matter the duration of vehicle operation per trip.
My 2017 Ram 2500 Cummins Mega Cab pick-up truck started displaying symptoms of a bad HCU module several months ago, "Service Electronic Braking System" warning message, ABS dash light indicating loss of ABS, and Traction Control Light indicating loss of traction control, as well as kicking the vehicle out of Cruise Control when this set of condition lights are, albeit intermittently illuminated. There are times where these condition light persist for long periods of time from several hours to several days, and then times when these condition light aren't present and will only intermittently come on and then times when these lights blink/ding on and off constantly for several minutes until it comes to rest in an always on state or an intermittent state. After having the issue confirmed by a third-party reputable mechanic shop AND a RAM Dealership Service department I was told the module is on backorder. Being that it is a safety system I don't trust the "aftermarket parts industry" to provide me with authentic manufacturer trusted equipment. Which leaves me encumbered with the stress and risk of having to operate my vehicle with unreliable ABS, Traction Control, Cruise Control. This is beyond a unique to me issue as there are plenty of well documented cases of RAM 2500-3500 series vehicle with this issue as well as a recall on the 2019 & up series of the same. So why would they not issue the recall for the other trucks with this safety issue? Condition persists at any speed regardless of road and weather conditions, no matter the duration of vehicle operation per trip.
Service antilock braking system and service electric braking system constantly flashes off and on as if there is a short and all I can do apparently (according to the dealer) is replace the module which is Astronomically priced! Apparently there are a lot of people having this issue. As far as the steering it has been loose since the beginning as there is 2?" of play and everyone blames the steering box but I have invested way to much chasing the problem with no luck.
ABS Module failed. Lost abs function. Lost traction control and cruise control i also got 2 warning lights in the dash for ABS and traction control. Was confirmed by genes Chrysler Ram of fairbanks AK. First appeared July 24th 2023
HCU failure causing abs faults and traction control faults. Part required is not available and dealerships Say this is an ongoing issue with these trucks.
72,000 miles on vehicle. Received error messages - service electronic brake system and service abs brake system. The error is intermittent and causes loss of ABS functionality and a potential safety hazard. The repair is to replace the ABS system Module (68437098AB) and the ABS Modulator (68143491AA). This is not a small repair. From reading on the internet, this is component defect and a reoccurring problem on these vehicles, and the manufacturer refuses to acknowledge this as a problem. I am recommending that the NHTSA consider this as a recall.
Intermittent alert to "Service Electronic Braking System" and "Service ABS System". Will cycle on and off multiple times in a row 3-4 times per minute. Sometimes will go 30 minutes without alert or will stay illuminated. Research of RAM TSB S2005000004 suggests failure of ABS Hydraulic Control Unit and/or ABS Control Module. Commonly reported issue. When illuminated, cruise control does not work. It appears that anti-spin and stability control are inactive.
While driving down the road my vehicles ABS and Traction control light go on and off, most of the time the lights are stuck on. Causing the vehicle to not have ABS and traction control during the rain and snow months of the year an further more the cruise control does not work. At this point the truck is unsafe to drive in all conditions as it does not retain its safety braking systems, I will not put my family in the vehicle. Moving forward ask my local Ram dealer about the repairs and they say they can not get the parts they have been on back order.
A D V E R T I S E M E N T S
- Driftwood, TX, USA