This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
I-??ve just started experiencing the ABS light coming off and on. Did some research and find that this is a common problem wish my truck. Making appointment with dealer to have it checked out. Also about a year ago my radio had to be replaced as the screen was delaminating. Was told this also common problem but Ram was of no help. Had to buy new radio. Now my truck only has 32,000 miles on it and was under 30 when radio was replaced. But I-??m second owner and ram would not warranty it. Now that I-??m researching this site I-??m seeing many problems that are consistent with mine. This should be a recall. The brakes and the radios. Think I-??ll be trading this truck off.
The ABS/Traction Control light continually goes on and off. I took the vehicle into Tate Dodge Ram Service center in Glen Burnie, MD the first week of January 2023. They diagnosed the problem as the ABS Control Module and Hydraulic Control Units as bad. I was told that it would take 2 weeks to get the parts. I checked back with them 2 weeks later and the ETA had changed to March 16, 2023. I left the vehicle with them and checked back after March 16th, the ETA had then been changed to August 15, 2023. I picked the vehicle up from the service department and check on it August 15th. They had received on of the part, but the other one was scheduled to be delivered Sept 15, 2023. I contacted them again on Sept 18th, when I was told that the part would not be delivered until February 15, 2024 (13+ months). The lights continue to go on and off with a bell each time the light comes on, which is very distracting. It is unsettling to drive, not knowing if my brakes will work in an emergency or if the traction control will work when we get slippery road this winter.
Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.
The Traction Control and ABS/EBS sensors have failed on my truck. The dealer states that I need an HCU and ABS module in-order to correct the problem, however because the vehicle was made in Mexico the replacement parts are not available.
The ABS system has been damaged since September 23, 2022 and I went to the dealer in West Palm Beach and the one in Ocala Fl and none of them have the part. And it's not just me, there are many people with the same problem.
The hydraulic control box has been bad in my 2018 Ram 2500 since October of 2022. I have tried to order the part through two different dealerships and three times now directly from Mopar, where my order was cancelled. We were originally told the part would be available in December, then March, now it-??s August. The ABS and traction control warning lights ding on and off constantly, which is obviously annoying, but much worse- this is our family travel vehicle. We travel with two children and are frequently hauling heavy loads- a large trailer full horses or a 10,000 lb boat. Not having antilock brakes period is a danger, but hauling heavy loads puts us and the vehicles around us at risk.
Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control, This is a know issue with 2018 Ram 2500. Parts are hard to come by and are very expensive to repair, This safety concern and should be a Ram Recall. I have not taken it to the dealer yet but since it is out of warranty by time, I cant afford the high cost of the repair
The Uconnect display will randomly start rapidly selecting features causing great distraction to the driver and occupants. This includes automatically initiating the SOS call, dialing 911 on Bluetooth connected phones, turning on seat heaters, steering wheel heaters, activating the reverse camera display (the list of things it will do goes on for most of the features), all causing great distraction.
Abs lights on traction control lights on constantly off and on alarming. Making it un drivable Was told it's very common issue currently being investigated by nhtsa. Dealership confirmed HCU Pump control module. Costing me quoted $1750 for repairs and unknown when part comes in. Earliest is end of March. All the forums and videos I've seen that this is constantly happening and this needs to be recalled. I believe it already has on the 2019-2022 models. Safety concern with no abs or traction control. Also cruise control won't work.
First time brake system hydraulic control unit failed was at 17,000 miles, now have 76,000 and it has failed again. Abs system notification goes off and on constantly. Turbo actuator has failed at 76,000 miles. Check engine light and associated ecu codes are flashing. Rear view camera on tailgate goes out intermittently.
Bought a truck and drove around 420 miles home, within 24 hours of purchase warning lights and sounds went on and off over and over while driving. Took it to 3 mechanic shops, and all 3 said it was the same thing. All shops said it's been a problem for that truck, but there are no recalls on it yet. The warning lights are for the very important ABS brake system and traction control system. Having a hard time finding a mechanic shop that can get the parts to fix the problem.
The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!
while having tires changed 3 different times a lug nut stud has broken off. none of the times was the nut cross threaded or over tightened. the broken stud piece turned out of the nut by hand and seem to have had a manufacturing defect in the metal. i have the broken pieces still. if there is a problem with the way the studs were manufactured they all could break off causing an accident
ABS hydraulic assembly fails intermittently and randomly during driving causing the warning chime to sound repeatedly and results in distracted driving as well as degraded braking safety feature.
Electrical issue with the radio. It will change screen, turn the radio up and down. Turn and off. Makes SOS calls on its on. Turn the AC to hot in Arizona when it's already 100+ degrees out. All while driving.
The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.
A D V E R T I S E M E N T S
- Lakeland, FL, USA