This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
With the crack covering the eyesight system, the warning signal was always flashing and causing my steering to pull to one side. Since it was doing this it was causing the car to pull to one side or bring my tires costing me an additional $800 to replace the tires balance and alignment for my Crosstrek, plus the downtime that I had to takeoff from work to get my car worked on at the Subaru dealership.
Windshield constantly popping like it is cracking from when new. Small rock hit it and a huge crack across at least 25% of windshield before you could have it repaired.
The windshield has cracked with no impact or damage to cause the crack. The vehicle has been parked in our residence driveway and not driven (home due to covid) so I am certain nothing has hit the window to cause it to crack. The crack is vertical straight up from the defroster element on the passenger side and is 10+ inches long. Dealer indicates this is not under warranty and would cost nearly 3K to replace windshield and recalibrate the eyesight functionality. I understand from research online that this is a known issue on Subaru models, including the Crosstrek.
My car was parked approximately 2 hours and 15 minutes today, Friday July 10, 2020, from 9:15am until 11:30am. When I returned to my car, the windshield had a crack on the right passenger side starting at top of window approximately 3 inches long. It is going up and down on the windshield, from the top. I did not have a rock or debris hit my windshield while driving. The parking lot is not near a roadway or where it could be hit by debris.
- Kansas City, KS, USA
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The windshield spontaneously cracked while stationary in our driveway. The crack is vertical located in the center of the window from the roofline to almost the windshield wipers. The local Subaru service department stated this is a problem they see often and will not be covered by the warranty.
A small piece of pebble hit my windshield on the highway. Normally, a small pebble should not make such a big damage, but it created such a big crack in the window. Interestingly, in my neighborhood, there is the same make/model car with the same window crack. It is very disappointing to see Subaru to have low quality windshield in their latest model.
I have had 6 rock chip since I have owned this car. I drive mostly highway miles to and from work. It seems any slightest hit to the windshield will cause a chip. In all the vehicle I have owned other than this I have only had 4. out of 8 other vehicle. I would have to say that something isn't correct with how they made this windshield. My 1981 and 1986 Subaru's that I have owned I never got a chip in the windshield. And I put more miles on them that my current 2018 Crosstrek. My first chip was at about 200 miles and then from there just down hill. I dread the sound of something hitting the windshield. At times I am afraid the windshield is just going to shatter.
Winshield crack about 6 in long for no apparent reason. Car was parked. Day temperature was mild, not extremely cold or hot. It's going to cost $600 to replace due to eyesight calibration. I got it temporarily fixed with resin. Windshield technician said it was not caused by debris or foreign object.
We have now had to replace or repair significant cracks from seemingly small rocks hitting the windshield. They never pock the windshield but rather cause long cracks to appear that can obscure vision or the visual aid cameras provided with the vehicle.
My car sat in my driveway for about three days without being driven. In that time, the windshield formed a crack starting at the bottom near the heat vent and going up into the main part of the windshield. There was no impact from a foreign object, the crack seemed to form spontaneously at some point during the three days I didn't drive the car.
In the past 18 months of owning my Subaru Crosstrek, I have had the windshield crack twice for no apparent reason. The first time my windshield cracked, there was no "point of impact" that I was able to detect and the windshield started to crack near the heating vent under the windshield wipers. The second time the windshield cracked, there again was no "point of impact" detected and the crack seemed to start from the top most part of the windshield right where the rearview mirror was attached to the windshield.
Traveling down highway, vehicle in motion when the windshield was hit by small rock from the car traveling in front of me. Resulted in spider crack and within 30 minutes a 10'+ crack. Normal windshields do not crack this easy.
I noticed that my windshield had a large crack in it after driving into work one day without any precipitating factors (no wreck, no hit, no rocks, etc). It was initially small and has quickly involved top to bottom of the right side of the windshield
I purchased my 2018 Subaru Crosstrek from harvey Subaru in bossier city la in March of 2018. I can't recall the exact date, but the car was in the parking lot at work and the sunroof exploded. The warranty was honored and they replaced the sunroof with no hassle. I assume they will have service records detailing the incident. It was in the summer of 2018 if I recall correctly. I'm not sure if this is related to the windshield issues Subaru is having but I felt like I needed to report it.
Windshield cracked twice, once a small crack which was repaired and second time a larger crack which needed windshield replaced. No obvious causes in either case
A D V E R T I S E M E N T S
- Los Lunas, NM, USA