This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drove from work to home. Left parked in our driveway as it always is.husband went to get in it later and came and asked what happened. The crack was not there when I got home. It happened in the drive way, within a couple of hours of being home. This is concerning as the crack is now running into our navigation sites, so the car gives off incorrect reading, not picking up the white lines or disabling the sight detection, usually only stays on instrument panel a few minutes then returns to normal. There was no police report or insurance claim filed. I am unable to get a picture to upload. I cannot get them any smaller than 6.2 mb. I have them if needed.
Since I bought the Subaru cross I have encounter multiple paint chipping in the body and had a windshield crack and paid out of pocket to have safelite repair the window.
A very small surface chip on the outer portion of the windshield (black area, driver's side) developed into an approximately two foot long horizontal crack across the driver's side of the windshield. The crack developed over a period of three weeks during which the vehicle was stationary, on city streets and highways.
Windshield cracked near left column while driving within two months of buying the brand new car. There were no rocks or other obvious signs of damage. Crack spread across the entire windshield and took 4+ months to get replaced due to not enough extra windshields in the area.
On June 30, 2018, I was driving my 2018 Subaru Crosstrek limited edition on a city street. I heard a noise while driving but kept driving since I was just blocks away to work. I parked in the monitored parking lot and visually looked inside and outside my car for some indication of where the noise came from, including the windshield from the inside and outside. I saw no cracks to the windshield or other area of the vehicle. It was hot outside (90's).I went in to work. When I got off work I went out to my car. I got inside my car, immediately noticing a 6-8 inch long crack on the driver's side of the front windshield. I went home in shock about the large crack in my windshield. I later contacted my insurance company, and was told my deductible and to call around to find quotes on replacement. I was told by all the auto shops including my local Subaru dealer the entire windshield would need replaced but the car was so new that they didn't have the parts in stock and didn't know how long it would be since the car was so new. I didn't get the windshield replaced.I felt that Subaru should be responsible for a new windshield as the car was only purchased new 9 months before. I did not have the money to go through my insurance at the time and I was told by my local dealer that Subaru did not cover the windshield in the warranty on the car. However, I believe the defect of the windshield prevents the safe and proper operation of the vehicle because Subaru's eyesight safety system, intended to prevent collisions, is attached to the inside of the upper windshield. I did research online at the time if other owners had complaints, but the car was so new I only found one. Now, a search reveals many complaints of defective windshields and a class action lawsuit. I worry about my safety still and I believe Subaru should be held accountable for the replacement of the windshield.
A crack developed in the windshield, starting just under the wipers in the wiper defrost region. By the time I noticed the crack, it had propagated longer than was safe to repair. The crack also developed into a complex crack (split into two directions from the initial crack). The crack length spanned ~70% of the width of the windshield, approximately 3-4 inches above the wiper blades. There was no apparent reason why the crack occurred. I do not remember a rock or other debris striking the windshield while driving, and I am the only individual who has driven the vehicle.
Did not notice anything wrong with the front windshield yesterday and car was parked in garage overnight. Drove out this morning and noticed a roughly 6" long crack in front windshield in bottom left corner. No apparent cause for the new crack.
The windshield developed 2 large cracks that hinder the visibility on both the driver and passenger side. The cracks developed over approximately 4 months while parked.
I was driving on the freeway 3 months after purchasing the car brand new, and the windshield cracked on the drivers side about halfway up. I replaced the windshield only to have it crack in the same spot 3 months later.
2018 Crosstrek with 3000mi, got into car early cold morning 1/2018, turned on defroster windshield cracked while stopped. No "trauma, " no rocks, no accidents. Crosstrek with eyesight driver assist package, had to replace windshield and recalibrate eyesight. A replacement windshield was not immediately available. Windshield could not be repaired, only replaced, due to the presence of eyesight. Two days for repair, loaner car provided.
I have two small cracks on my windshield after a 1.5 years of owning it. The first one (attached images): Was cracked while driving on the highway. I guess a small rock flipped up and hit and it cracked. Was going roughly 60-65 mph. The second one (not pictured): Is more towards the lower middle of the windshield. This was also cracked while moving from a small rock that flew up. I was traveling much slower this time as it was more of a normal road out in the country. I was going around 45 mph. It seems absurd to me that I already have a cracked windshield 1.5 years into owning this vehicle when every vehicle I've owned before this one has never had that happen before.
1) vehicle was delivered new with rear power windows not working. 2) led brake light stopped working at 15000 miles, noticed when I was backing up in front of glass doors. I was told by dealer wire was shorting out and entire light assembly needed to be replaced. Dealer did not stock part so I was sent off with non working brake light under warranty until they could get part.
At highway speed the wiper blades do not properly clear and will leave area of puddled water on the windshield causing visibility for the driver to be made. At standstill the wiper blades will vibrate when you clean the windshield with the washer fluid. But a very noticeable vibrating wiper blade is visibly seen. This has been a problem from day one. I was able to find a set of aftermarket blades that somewhat fits the adapter that will fully make it operational. However, they are not properly secured to the wiperarms. I just had service at 27,500 miles and with the same results of replacing the wiperarms. Dealership does not seem to be too interested in fixing the issue. Due to the design of the wiper arm connections point. There are no aftermarket wiper blades I've been able to locate that will properly fit the wiperarms for both front blades. This is a safety concern at highway speeds. Not to mention the windshield will boil up faster with how the windshield washer solution will remain on the windshield and wiper arms at highway speed...... highway speed is anywhere from 60-80 mph.
A D V E R T I S E M E N T S
- Saint Cloud, FL, USA