This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have ac problems, refrigerant leak, actuator problems, bad compressor. I have serious cvt surging and suspension problems that make vehicle unsafe to drive. The car literally begins to hop like you are stomping the gas and breaks back and forth and can easily make you lose control. It sometimes does nothing when pressing accelerator for way too long making it dangerous pulling into traffic. Windows roll down without pressing button and won't roll back up unless you roll them all the way down first and usually it just rolls right back down again. Aweful trying to drive while fighting with windows that won't stay up. Suspension is so destroyed from the surging and hopping that it cannot be aligned. The vehicle destroys tires rapidly and unevenly. Gas mpg is terrible, especially if you run ac. Steering assist is dangerous and will sometimes jerk wheel away for no reason causing you to scrape curbs and nearly hit a pole once.. breaking assist is also dangerous as it will slam breaks for no reason. Lane departure beeps a lot for no reason. Wipers are garbage. Windshield glass is too soft and all dust scratches it making visibility poor the trunk often will not open no matter if you push button on key, inside car or on trunk. The door seals fell off, cheap clips fall off that are supposed to hold important things in place, glove box shock broke. I'm sure there are other issues too. Suspension is a big issue however, completely shot from surging. Far too expensive to get whole new suspension. Dealership ignored all complaints and purged all records of visits so I couldn't file lemon law. Subaru is very dishonest. So many things need recall that it is a lemon pure and simple.
While leaving for work this morning, I noticed a crack on my windshield on the lower passenger side, right above the front speaker. It appears the crack is only on the inside and is not caused by any outside damage or force.
The windshield is pitted and cracked I first noticed the pitting in 03/2018 and it is continually getting worse. The windshield now needs to be replaced as it has a huge crack in it!
Vehicle has 50K miles. Window motor on driver window replaced twice. Keeps failing. Also uneven tread wear on brand new tires indicating something wrong with vehicle.
While in motion on a highway, our windshield has cracked twice in under 24,000 miles. These were two separate windshields - the original and the replacement from a Subaru dealership. We can assume a tiny rock hit the windshield since we were on a highway - however, it appears that it does not take much for the windshield to crack. This same scenario has happened to our windshield twice. Our car was not following closely behind another car or large vehicle that could have been kicking up debris.
- Sarasota, FL, USA
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Subaru Forester battery dies repeatedly after sitting for very short periods of time. Three times within the first year of owning the vehicle (bought it new). First time, dealer told me it must be my fault because it tested fine, 2nd time they said it was an issue with a start stop fuse (car doesn't have that feature) draining the battery, 3rd time they said it was starlink electrical issue draining the battery. I cannot recall if they replaced the battery each time, but I know I was told that it was replaced at least twice. Worked fine for another year after the starlink solution and has again been acting up. Car doesn't want to start and left me stranded in a remote mountain location in the dead of winter.
The windshield was so pitted when I bought it that I had it replaced within a few months of purchasing the vehicle. Visibility was limited especially when the sun hit it.
A number of tiny chips developed on the front windshield. Counted at least 6 spots. The car was mostly parked on a city street when the chips seem to have occurred. Have driven less than 100 miles on highways and less than 20 miles in the city.
I owned this new car only 2 weeks and it developed a crack in the windshield. I had the crack repaired at a private shop. I was driving the car on a residential street when this happened.
On random and unpredictable occasions the key will not turn in the ignition to start the vehicle apparently as an issue with the anti-theft mechanism. When this occurs, nothing works to try to resolve except to exit the vehicle and wait for 10-15 minutes and the mechanism will reset itself and then work normally. This has occurred several times and the dealer has been unable to resolve the issue.
Bought the car new in 2018, in 2019 a small piece of gravel hit the windshield and a huge crack appeared a few weeks later. Had it replaced. Now 10//27/2020 there is a crack that just appeared in the windshield again. No rocks have hit the windshield..I drove the car and did not see a crack. Parked in my driveway for an hour and went outside to clean the inside of the windshield and there was a crack. They appear when the car is just sitting in the driveway..the first cracked windshield and claim were from 9/19 claim 06-B531-7M4 with state farm.
The windshield cracked as I was driving down a street. Nothing hit it. There were no other cars near me. The crack started at the outer edge of the windshield.
Vehicle was stationary when "SRS airbag system needs to be checked" warning appeared on console. Passenger was present in passenger seat. Vehicle was driven and turned off. After restarting vehicle, error message appeared again when car was stationary and in motion. Message was present both when passenger was present and no passenger. Symptom matches existing NHTSA campaign 19V701000. Performed inspection per https://static.NHTSA.gov/ODI/rcl/2019/rcrit-19V701-0743.pdf, found passenger-side front airbag occupant detection system (ods) harness that matches defective part description provided by Subaru (date code is before 18074, supplier code is 6578). Owner concern is that the vehicle VIN does not appear listed under recall provided on NHTSA or Subaru website, even though the defective, recalled part is present in this vehicle. Owner believes that scope of recall is incorrect and did not include all affected vehicles.
I heard a loud pop when driving on a major road. Just driving. I looked up at the rear view and saw the windshield had a very large / long crack in it. I called Subaru dealership they told me to call my insurance company. No mention of problems with windshields.
I purchase a 2018 Subaru Forester and 5 month later the side/back radar warning systems went dead. I returned it to the dealer and was told because of a scratch on the bumper the car was in an accident and the part was not warranted and would cost over $2K to repair. This part warns me from going back or changing lanes because of blind spots or excessive speed of others drivers and prevents accidents. I brought it to several repair shops and had the part replaced and paid out of pocket. Recently I found in my papers that the dealer had included in my price an extended warranty for the same period as the manufacturers warranty and charged me over $300 for it. I re-applied to have the repair covered by the new warranty and again denied. I reported this to consumer reports if they would be willing to test the original defective part to show it was not made defective by a scratch/bump to the bumper. Because this piece is such an integral safely piece of the car, like a computer or tv electronic parts don;T go defective in such short periods and with no real physical damage. I noticed the defective device when backing out of my driveway and when on the streets and vehicles were passing and device not warning me.
Exhaust getting into the car coming from the outside while car is stationary or around other cars. Only stops sucking exhaust in if we change the air ventilation mode to inside the car only. It makes it very hard to drive around because the car gets humid fast and the windows fog up and it is dangerous to drive with decreased visibility because we cannot change the ventilation system to the button that takes air from outside.
A D V E R T I S E M E N T S
- Seabrook, TX, USA