This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2019 Subaru Forester has had its windshield glass replaced once and today is the second time its damaged while driving on the highway and cracked within a period of 9 months. It was a small chip while driving on highway and later while not in motion the crack kept expanding. I specifically requested to have original parts but the overall build quality seems very poor to have this happen so frequently.
2 issues 1. the windshield cracked and the car is less than a year old. 2. the engine pulses as if stuck between gears when doing 75+mph, especially when going uphill. There are fluctuations in acceleration that make it feel like it is about to stall.
Approximately one month after purchasing a brand new Subaru forrester 2019 touring vehicle directly from Subaru, the windshield suffered a crack. On February 24, 2019, I was driving the vehicle on a highway in California when a small rock hit the windshield and created a small dent which then splintered into a crack that spread further and further throughout the windshield. My insurance company determined that windshield needed to be replaced. I used a local company to replace the windshield with a brand new windshield from Subaru and then I had Subaru recalibrate the eyesight camera. My insurance deductible limited the total cost for this repair and recalibration. Approximately one year later, on February 16, 2020, once again, while driving on a highway in California, small rocks hit the windshield and created two small dents (each smaller in size than a quarter). Fortunately, these dents did not splinter into cracks but they both needed to be filled. The cost was covered for this out of pocket. I am not certain but my best assessment is that Subaru's windshield for the 2019 forrester may be defective. In neither case was I speeding, nor were the rocks that hit the windshield large. The attached document includes the cost of windshield replacement, eyesight recalibration, and dent fillings.
Within the first 6 months of purchasing the vehicle the windshield spontaneously cracked on the drivers side. The crack occurred while parked. I was told when replacing the windshield that they were on backorder due to the high number of windshields that needed to be replaced. The windshield was replaced, and within 6 months of installation of the second windshield chipped. The chip was noticed after highway driving.
Bought the car 9/18/19, small pebble hit windshield which instantly cracked Dec 1, 2019, had to replace entire windshield less than 3 months after I purchased car. I was driving on the freeway.
While I was driving my windshield cracked without being struck by anything. The vehicle was in motion on a state highway with no other vehicles in my lane. The crack initiated from the middle of the left side of the windshield and was approximately 24 in long, across the drivers field of vision. I filed a claim with my insurance Agency to have it replaced and spent $500 out if pocket.
I was driving at 55 mph on 5/9/2019 and windshield hit by small invisible rock chip and windshield got cracks from lower to middle and started spreading all over
Monday October 21st I was driving 65 miles per hour on us 23 when I heard a nick on the windshield. About five minutes later I noticed a crack going from the top of the windshield to the middle. I had the windshield replaced insurance covered it but I had to pay $200 deductible. I have heard of many Subaru Forester windshields breaking in this manner.
The windshield on this vehicle has cracked 3 times in 9 months. Any time any sort of small pebble hits the windshield, it cracks. Most recent small crack spread for about 12 inches almost instantly. Never have had this happen in a vehicle before.
My car windshield has a crack on the passenger side near the wipers. It was stationary and then I noticed a crack one morning. I usually park my car in my garage.
Drove on the highway and noticed a crack formed on the windshield. This is the second time it happened. Last year the same thing happened on I-45, dealer tried to fix it and ended up making it worse so they offered a free replacement.
In April 2019 less than 6 months after purchasing my 2019 Subaru Forester I got a rock chip on my way home from work on a 45 mph road. The auto glass repair shop was already closed so I planned to go the next day for repair. I came out the next morning to my windshield cracked halfway across beyond repair even though it was in the garage overnight. I've never had a chip become a crack within a day and never had one halfway across the windshield. I got the windshield replaced but within a few months I got a starburst crack from a rock on the freeway and was able to go straight to the glass repair shop within the hour. The fix only delayed the inevitable and while my car was parked at work one day the windshield split across without warning or any progression. My second new windshield was installed last week and this morning I got a very small rock chip on a 30 mph road. By the time I drove less than 10 minutes home and unloaded the groceries it had started to crack. I was at the glass repair shop within 2 hours right when they opened to have the crack repaired before it could split further. I fear with a repair it is just a matter of time before this one cracks too. If so, that will be three new windshields in less than 18 months with less than 22,000 miles driven. Neither I or my insurance should have to pay for such a weak product that does not meet expectations and fails to meet even basic standards of resiliency and quality. The inconvenience of literally having to drop everything to get an immediate repair on any chip because you know it will not even last a few hours without spreading. I've never had to replace a windshield in my life on these very same roads. There is something wrong with this product or it's a way to earn more money on oem replacements since we have no other choice with the eyesight cameras.
I drove to work in the morning and parked in the parking garage. Windshield was totally fine. When I walked back in the evening, I saw immediately there was a huge crack in the bottom half of the windshield with no other apparent damage. My car was stationary the entire time and it's clear there was no external event that caused the crack.
My windshield has developed a crack that is 18" long. It appeared out of nowhere. I have read online that many other Subaru owners are having the same issue. The vehicle was stationary in the driveway when it happened. Dangerous situation for drivers.
Windshield was struck by a rock in the black area at the top of the windshield. The ding is tiny with no spiderweb cracks radiating from it. A couple weeks later, a large crack started from the ding and wend down and across the windshield.
On the morning of Sunday, January 12, 2020, I went to get into my parked 2019 Subaru Forester and noticed a horizontal crack in the windshield. The crack is roughly 17 inches long on the driver's side. I drove the vehicle on the freeway the day before, but did not notice anything hit the windshield and the vehicle had been parked in the garage overnight. The crack appears to have come about without cause and inhibits the driver's ability to clearly see the road.
A D V E R T I S E M E N T S
- Scottsdale, AZ, USA