This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield cracked on new 2019 Subaru Forester. Car was moving and hit by a stone while driving on the freeway. Chip grew horizontally across the line of sight. Now I have been informed that there is a national back order on windshields for this model. This has created a safety issue, a legal issue, and a convenience issue. After checking on line I see where there are many people with a similar problem. The cars should not be available for sale if there are no replacement parts for something as basic as a windshield. This "single point of failure" is making the vehicle undrivable.
When driving on the local road, I heard a loud snap from my windshield but forgot about that when I got home. The next morning I noticed a crack at the bottom of the windshield glass. Today that crack extended by several inches. According to Subaru dealership, there is a very long back order for 2019 Subaru Forester windshields.
The Forester arrived to us from the dealership with a cracked windshield. It was replaced by the dealership. The replacement was cracked within a day of driving the vehicle. There seems to be an ongoing issue with the 2019 Subaru Forester windshields. Both times of incident the vehicle was in motion on the highway and was impacted by a very small rock - yet the entire windshield became damaged.
- Nederland, TX, USA
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Bought the car 11/23/2018, and in January 2019 the windshield crack from the bottom up and branch out for no reason. The car parked inside of our garage. Contacted Subaru hq and dealership Subaru of Ontario California, both denied the windshield has any defect. And the dealership service manager only looked at it 2 seconds and said it's impacted!!
Windshield crack and rock chip. The Subaru oem windshield is very weak and I've already noticed a chip on the windshield for a car that is 5 months old. Several owners have already filed a complaint for the previous years, and its the same for 2019 as well.
While driving on the freeway, there were some bumps on the road and suddenly a crackling noise and a vertical crack developed on the driver side windshield. The cracked run from the upper right corner towards the bottom of the windshiled.
Windshield cracked for no reason nothing hit it went to dealer no help from them took car to glass expert. Said windshield was not hit (spontaneous crack) happens on 02/13/2019 found out no replacement in the usa. Window out of car 02/26/2019)Subaru no help left without car
I am here to report my 2019 Subaru forrester windshield crack. I the car is only 1 month old and we found the crack in the morning while sitting in the driveway I heard the same problem happens on 2015 outback I called the shop and they took pictures and they did not find any chips that would indicate a rock or pebble hit the car and said they will call Subaru and get back to
A D V E R T I S E M E N T S
- Chandler, AZ, USA