This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My windshield cracked for no apparent reason. To the best of my knowledge, nothing hit the windshield itself. I was parking the car and all of a sudden I noticed the crack. Single line from the left edge. No chips or divots that I can tell
When i entered my car on Monday 9-13-21 to go to store found a cracked in the windshield start from the top corner to the middle where the eyesight is located towards the middle and formed a J. The car was not used since friday night 9-10-21. I immediately checked if there was any object that hit or cause my windshield crack but could not find any. It just cracked for no reason
Front windshield spontaneously cracked on passenger front side. The crack is only in the inside layer of glass and does not go all the way through it. Subaru dealer documented there is not impact from anything thing.
Vehicle windshield cracked. First cracked in lower middle by trim, then went up and split left and right. This crack is causing visibility issues and can potentially cause issues with eyesight (adas)
- Corona, CA, USA
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Normal highway driving, when a loud "pop" noise occurred. Pulled over and assessed the front end, which revealed a large crack on the windshield. Immediately reported to insurance for replacement claim.
The windshield on my 2019 Subaru Forester is the worst windshield I have seen. In three years, of which I have worked from home half that time and thus limited driving, I had over 8 rock chips, four of which are star cracks. I owned a Hyundai for eight years and never had an issue with that windshield. This is the worst glass I have ever had in a vehicle. I wished there was an aftermarket glass that could be installed to replace this one instead of the manufacturer's glass, but I am told the eyesight feature may not work then. I am stuck having to replace this windshield with the same glass. So I am sure I will be returning for another replacement, again and again, and again. The latest rock chip caused the windshield to crack half -way across the windshield and the split causes any passenger to have light refracted directly into their eyes.
While washing my vehicle, I would notice small tiny little dips in the windshield. It appeared to be tiny chips as if they were hit with 1000 pebbles. I addressed the issue with the dealership in January 2021. They took pictures and submitted it to the Subaru corporate office. I knew that there were issues related to windshields cracking spontaneously which is why I addressed it with the dealership. They stated that my vehicle may not be related to that issue. Today, August 7, 2021, I went to lunch and park my vehicle. When I returned, I noticed a large crack which runs halfway through my windshield. It starts on the bottom right corner and goes all the way across underneath my rearview mirror.
Date of incident: 16JUL2021; Mileage at time of incident: 23,202; Driving home from having a recall repair at the dealership, the front windshield cracked with no apparent outside impact. Crack originated in the area where the de-icer for the wipers is located vertically in the middle of the windshield. In an approximate 30 minute time frame the crack proceeded vertically up the middle of the windshield at which point it started to move in a horizontal direction toward the driver side directly at eye level.
I was driving to work at 6:15 am and I was stopped at a traffic light with no other cars around me. I heard a light pop sound and realized my front windshield had a huge (approximately 13-?? ) crack in it.
While my Subaru forester 2019 was in a parked location, the window spontaneously shattered on upper corner of the passenger side. At the time, the car had less than 15,000 miles on it.
Our car was parked in our driveway, off-street. Went to drive on Sunday July 11th, around noon, and noticed a large crack in the windshield where there WAS NONE the day before (last driving occurrence). There were NO signs of impact, no vandalism (security cameras didn't pick up anyone). No hail in the weather report for the night. The crack seems consistent with other reports of cracks originating at the base of the windshield. It is about 2ft. in length, starts roughly at the base of the passenger side and goes up about 4 inches and towards the driver's side the rest of the way.
The windshield spontaneously cracked originating from the passenger side to the middle while driving out of a parking lot. Nothing struck the windshield and there was no previous damage.
While driving down the road, with no other cars around, out of nowhere the windshield developed a huge crack starting at the base of the windshield in the middle and traveled upward and across the middle in front of the driver-??s line of site obstructing the view. It was very startling. After researching the issue, I discovered it is a known issue and there is a class action lawsuit for this issue. Subaru refuses to acknowledge the issue. 06/21/2019
With about 14,800 miles on my 2019 Subaru Forrester the windshield cracked. I took the Vehicle to Brilliance Subaru, 1500 North Randall Road, Elgin, IL 60123, 224-281-4300 and was told that the crack wasn't covered under my warranty. I know this damage was not caused by any flying debris as the crack started on the bottom of the windshield and there is no chip in the windshield. I have read that many other owners have faced the same situation, as Subaru installed faulty windshields. This should be covered under warranty and the installation and recalibration should be Subaru's expense not the owner of the vehicle.
When I went to get in Forrester in the morning, the windshield has crack. Running from base of drivers side across to passenger side. It was not there night before Because it goes through drives side, it impairs drivers view of road
Windshield with at least 2-ft long cracked line on my 2019 Subaru Forester. Line appeared instantly after something (perhaps a small rock/pebble) hit the windshield. The cracked line is within the sight of vision of the driver. Getting multiple glares from the cracked line when sun light hits it on certain angles. Thus, making driving uneasy during sunny days. Incident happened on 6/18/21 while driving on I-5 southbound in Oregon. I contacted a Safelite Auto Glass shop and was told that the whole windshield needs to be replaced. I made appointment with Safelite to have the windshield replaced when I return back home in Washington state in early July 2021.
A D V E R T I S E M E N T S
- West Chester, PA, USA