This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car was purchased in March 2019, and a few months later the windshield just cracked, without being hit by anything. This kind of windshield has the vision sensors attached. We tried to fix the crack but the fix did not hold, so the crack has extended to at least 15 inches long.
Compare to my previous 2016 Subaru Forester. This 2019 Subaru Forester is very easy to get chip in the same route of going to work from home. I didn't have any chip or crack on 2016 Subaru Forester's windshield but I noticed this 2019 Forester's windshield has a lot chips on the windshield and complain to dealer in June 2019 and they take a look but said it is not a manufacturer defect and reject to replace it. At that time, my car only has around 2100 miles. Recently my car get hip by rock and the windshield is start cracking from the chip. If Subaru want to have the selling point for eyesight and use the cheap windshield to save the total cost of car and giving customer more painful experience. I was very upset they did that and losing my trust to them.
Just got another crack on windshield.. noticed tiny star 3 inches from right side..was parked in a driveway.within minutes it spread to a 2 ft crack. Replacing windshield for the 3 rd time. Car has only 8200 miles on it. Apparently windshields are defective. Very unhappy. Takes hours to recalibrate windshield after replacement.
- Commack, NY, USA
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While driving on a freeway, our windshield started cracking, we didn't hear anything strike windshield, but assumed it was a pebble. We had it replaced at dealership. One month later, a pebble did make a ding on windshield while driving on freeway. While that ding was being repaired (filled), the windshield cracked... thus, needed to be replaced again.
I first noticed a small nick in the front windshield on the driver's side back in February 2020. In June of 2020, it turned into a crack that runs 1/2 the length of the windshield. I've attached pictures of the nick and crack.
Windshield is cracking, second windshield now dealership disclosed that my windshield is the most expensive and breaks easily also about this class action lawsuit.
Before I reached the 20K miles mark, I have already had to replace the windshield. It seems any small bead or rock causes the windshield on this model to shatter very easily. I have owned an older Subaru model that I have driven through the same roads without any issue. Because of I-sight this windshield is extra expensive to replace and very difficult to repair if it is in the way of the I-sight cameras. $1,600 fix.
I was driving on the highway and next thing I knew there was a huge crack that formed across my windshield. I didn't see or hear anything and then saw the crack spiral. When I looked there was an extremely small chip in the black area of the bottom of the windshield. Extremely frustrating and really didn't know how that chip in the bottom corner turned in to a crack at least half as long as the windshield.
Driving down the freeway I noticed a small pebble, no bigger than the very tip of my pinky finger coming towards my drivers side windshield. It hit the upper part of my driver-side windshield. Upon impact there was no noticeable damage. Less than a mile down the road a very visible growing crack was occurring right in front of me. Naturally, I have had car windows crack in the past, there was something strangely bizarre and dangerous about this crack. Upon arriving 2 hours later at my destination I was greeted by my father whom I reiterated the account too. He seemed astonished by the size and depth of the crack through the glass.
I have a second cracked windshield on my Forester, which I have owned for 19 months, and has just over 23,000 miles on the odometer. In both cases, I noticed the cracks after going out to start the car in the morning. Those mornings, I thought about the last time I drove the car, and I couldn't think of a noise I heard, which you would typically associate with a foreign object hitting the windshield. Nothing. No matter how faint. The first cracked windshield happened at just over 10,000 miles, and the second happened at 19,500 miles. I am convinced that this is an engineering issue with Subaru of America. I voiced this concern to the employees at Subaru, but was informed that is was not an engineering problem. Additionally, the two cracks started within 4 inched of each other, by my estimate, slightly left of center if looking at it from the front of the car, and near to bottom of the windshield. Thank you for your interest in this matter.
This is the second time in a year that our 2019 Forester's windshield has suddenly cracked without being struck. Today we were driving and heard what sounded like a pop (picture when you pour cold water on hot glass) and watched our previously replaced windshield crack starting at the edge above the drivers side eyesight camera and travel to the center of the windshield. The car is 13 months old and has 10,500 miles. There were no other cars on the road or debris in the air, this is the second time that our windshield has spontaneously cracked from the drivers side edge toward the center, blocking the eyesight system.
My front windshield received a small chip in the lower driver's side several days ago. Today, after leaving the car parked and not driving it a large crack has begun propagating across the entire windshield. I have never had such a large crack grow from such a small nick before.
A crack, longer than 16 inches, has developed on the windshield while the car was parked. There was no crack when the car was parked in its place. It appears to have developed without any external influence.
Windshield started a 6inch crack while driving on highway, from the driver's side bottom of the windshield where the wipers were sitting at. In about 12 hours, it crack to more than 12 inch longer. On different online forums about Subaru SUVS, the defective windshield appears to be a frequent, common, yet not addressed problem by Subaru.
Purchased used 2019 Subaru Forester from vroom 4/07/2020. Windshield starting cracking horizontally about drivers eyesight. Cracking lines visible in parallel lines in two areas 2" - 3" moving to passenger side. No highway rock/pebble damage noted anywhere on windshield. Taking vehicle to auto glass shop to confirm is cracks becoming a larger problem. Cracks can be seen when facing sunlight.
Brakes: The car accelerate without any action during driving. Wiper: Wiper blade make a noise like its about to fall apart. Seat belt: Seat belt install in a place that( front both seats) there is no space between seat and car body.
My car was parked outside for a few hours and a crack appeared going across the windshield. Earlier that day a rock hit it on the road but there was no crack, crack showed up hours later. Vehicle was parked for several hours when the cracked appeared. It was outside and a sunny day but only in the 60S.
A D V E R T I S E M E N T S
- Kenmore, WA, USA