This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on freeway at 55 mph heard a loud noise and discovered a large crack in my windshield. Took to Subaru dealer who diagnosed cracked windshield and had windshield replaced and "eyesight" guidance recalibrated at a substantial cost
Second cracked windshield after only 12,000 miles. Pebble strike on freeway developed into huge crack in only a matter of minutes. I was driving speed limit and kept distance from car in front of me. Pickup truck passing on left must have kicked up pebble.
Purchased the vehicle brand new in DC of 2018. Since then it has had a series of electrical issues dating back to as early June of 2019. The air conditioner stopped working and I had to take the vehicle in to get serviced. My first red flag. Then the battery randomly died while waiting parked in December (temperature that day was above freezing). After that instance, I had several more dead battery issues with the vehicle. Fast forward to 2 weeks ago where again my battery died, I got the car jumped and the battery kept dying the next day. Recently had a new battery installed by the dealer (Tuesday) and again the battery died the next time I went to start the vehicle! the car also has other electrical issues regarding the start/stop feature. I've had instances where the vehicle has completely shut off and I had to manually restart it. The cruise control speed constantly varies. The car doesn't always recognize when I plug in my phone. It seems that any electrical components of the car simply don't work and are not reliable. Subaru should be ashamed of themselves for allowing this death trap of a vehicle on the road. I would never recommend a 2019 Subaru forrester to anyone looking to purchase a new vehicle. The car has been nothing but an expensive headache since the moment I purchased it. The irony of it all is that I traded in my old 2014 Subaru forrstor into the dealership because it had "electrical issues" according to the dealer and I was better off getting a new car. Me, being naive trusted their advice and drove off with this 2019 hunk of problems. I hope this message serves to any prospective buyer of any Subaru vehicle to do their own homework in regards to what they are purchasing.
In less then 18 months ive had to replace my front windshield 3 times due to cracks that go all the way across the windshield that I've gotten while driving on city freeways
- West Sacramento, CA, USA
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Had the vehicle about 3 months and windshield developed crack in upper left corner of windshield. Vehicle was being driven on interstate but do not recall being hit with rock or debris.
We purchase a 2019 Subaru Forester on March 29, 2019. Since we purchased the vehicle we have had three separate incidents involving the vehicle's windshield. On April 3, 2019 a stone hit the windshield that required us to submit a claim to our insurance company for repair. In November 2019, we went into the garage and noticed a large crack in the center of the windshield which went from the bottom to top. There was no clear evidence as to how the crack occurred. Don't remember another stone hitting the windshield the crack just appeared. We had to replace the windshield and the dealer refused to cover under the vehicle warranty so we had to submit it to our insurance company. This year in January 2020 another stone struck the windshield and we had to submit a claim to our insurance for it to be fixed. Having owned several vehicles throughout our lives, we have never had this many problems with a windshield or to have a windshield replaced. We have noticed other individuals on the internet experiencing the same problems we are having with their Subaru windshields. Are the Subaru windshields defective? this needs to be investigated.
We have a 2019 Subaru Forester, problems have been with the eyesight slamming on the brakes for no reason, and turning on and off at random times. The major issue has been the slammed on brakes when the road ahead was clear, jarring me and passengers, my wife literally had whiplash and a headache from the extreme, unexpected braking. This has happened when a vehicle in from of us made a right turn, road ahead is clear, traveling the speed limit of 35 mph, sensors must be picking up the corner of the other vehicle as we approach, locking up the brakes, thinking it is still in front of us. Another incident, eyesight sensing an empty paper bag being blown across the highway, slamming on the brakes, this could have caused a rear end collision from a driver behind us if they were following to close, like is the norm in rush hour traffic. Another event, a dog ran across the freeway, eyesight never activated, I thought I had braked and cleared the dog, he kept running, no impact, found damage to front end upon inspection. Another issue unrelated to eyesight, the defroster blower motor does not respond to high setting when first turned to high to clear window fog, it takes 3 to 5 minutes before it ramps up to high speed. I have brought this to the attention of our salesperson and service department our Subaru dealership, maybe be a calibration issue, program issue with the eyesight sensors, they refused to document anything I shared and told me their is absolutely nothing wrong with the system without even looking at it. There is no more love in our Subaru, and no concern for safety at the dealership. I have spoken with other 2019 Subaru Forester owners experiencing the same eyesight issues. This has been happening since we leased the vehicle October 2018 to recently on 2/20/2020. I was informed to file this by the Ohio attorney general while filing a complaint with them.
The front windshield seemed to spontaneously crack while the car was in motion on an interstate highway. The crack began in the lower middle part of the windshield and spread upward about ten inches. I advised my Subaru dealer of the issued, and they referred me to safelite auto glass, where I replaced the windshield at my own expense.
Was merging to highway at about 35 mph, when suddenly heard something hitting windshield. Saw tiny dot on windshield and the making of the line on it that it cracked. Vehicle had under 6000 miles. Believe that windshield is defective. Went to dealer to have it replaced. No compensation from Subaru.
Bought a brand new 2019 Forester in Sept 2019. Its windshield cracked twice from a minor rock impact during highway driving at about 65 mph. In my previous 25 year of owning and driving other cars I have never had a windshield crack and having windshield crack twice in such short period (5 months of ownership) cannot be a coincidence, there has to be a flaw with Subaru's windshield design or quality. Judging from the results of a google search, other owners have reported the same thing
The contact owns a 2019 Subaru Forester. The vehicle was taken to peltier Subaru 3200 S sw loop 323, tyler, tx 75701, (903)705-4300 for routine maintenance where the contact was informed about NHTSA campaign number 19V856000 (engine and engine cooling). The remedy parts were not available. While driving 5 mph the vehicle stalled without warning. There was an abnormal burning odor detected. The vehicle was towed to peltier Subaru 3200 S sw loop 323, tyler, tx 75701 (903) 705-4300 where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and further assistance was provided. The failure mileage was 24,259. Parts distribution disconnect.
The vehicle was stationary. I pressed the power rear gate open button on the driver side dash, but the rear gate didn't open, and the car just beeped three times. The beeps would happen every time I tried to press the gate button on the car or on the faub. I opened the access panel and manually opened the door, extending the door to full height. When I pressed the buttons on the car, the power gate would go down but would slam shut and the car would issue a long beep. When I pressed the button either on the car or the faub to reopen the rear gate, it wouldn't budge and the three beeps happened again. I then pressed the buttons on the car and held them passed the three beeps until the gate unlocked and I was able to lift it open. The gate closed again when I pressed the lock/gate close buttons, slamming shut as before with the long beep. No matter what I tried, I couldn't get the gate to open on its own ( with power). When I turned the car on, there was no indication that the rear gate was open, but when I put the car in drive and started to drive, the car continuously beeped until I stopped driving and put it in park. I turned it off and let it sit overnight. The next day, I tried to open the hatch as mentioned above and it still did not open, though I could manually open it if I held the buttons down beyond the three beeps. When I tried to turn the car on, though, it would not start. After I tried to start the car with the push button start, all the icons began flashing and clicking on the dash and control panels and the eyesight function was off and the car said to check vehicle function, all while flashing and clicking. When I pressed he button start again it all stopped. The parking pedal seemed very stiff and was difficult to press at all. The car would not start through starlink either, so now it sits in my parking lot until I tow it to a dealer tomorrow.
Defective windshield crack begins at the top of windshield and declines to middle of windshield. There is no apparent object impact causing the windshield to crack.
My windshield randomly cracked. One morning I woke up and went out to my car and it had a large crack after being parked outside of my apartment all night.
A D V E R T I S E M E N T S
- Alamo, CA, USA