This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on a surface street at a constant speed of ~45 mph, a small pebble flew into the windshield and created a crack which further expanded as a hairline crack which impairs vision through the windshield and can potentially cause problems with the eyesight safety features. At this speed, this incident should not cause a crack.
While on the interstate, a rock from another vehicle hit the windshield in what normal is a small rock chip was an immediate 10' crack to the windshield. The original rock impact is not deep and extremely tiny but it caused a crack that ended up being a full windshield replacement with eyesight. Extremely expensive for something that should have been a rock chip repair. Very upset since Subaru of America did not do as much as I thought they would for a 9 year Subaru owner and four Subaru's later. This windshield (loaner) added to my engine replacement cost from my current Subaru.
Vehicle was entering onto highway and a small pebble struck top middle of the windshield, caused a L shaped crack to form behind rear view mirror and extending to the left(inside view), about 10 - 15 in long. The vehicle is less than a month old, and I have noticed others have had issues with Subaru windshields easily cracking on new Forester models. Safety risk, windshield glass not being durable under normal driving conditions.
- Sicklerville, NJ, USA
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My windshield cracked all the way across while stationary, parked in my driveway. I have never seen this happen before in any car I've ever owned. I needed to call my insurance to replace the windshield because of this defect.
This vehicle was purchased December 2019. 3 weeks later, a vertical crack appeared in the center-bottom of the windshield this occurred after a collection of sunny days with no visible initiation point (rock, chip, etc.). the crack began below the center point of the stationary windshield wipers. The crack appeared after 4 days of being idle in the driveway. There is a larger lawsuit around Subaru windshields that I believe fits this issue pretty well.
No rock had hit that side of the window. I park at a bbq on the side of a residential road, no cars drive past, and three hours later I have a two foot crack in my window. Best part, took it to the dealer and he used his phone camera to zoom in as far as possible to say it was a rock chip and then picked at it to make it look even more so.
Sitting at stop light. Light turned green I started thru the intersection and heard a snap. Wife made comment that a star had formed on the windshield on the drivers side below field of vision. No cars were in front of me and cars were at least 10 feet away from me going the opposite direction. Speed had not resumed to the speed limit of 40 mph (about 20 mph).
My wife and I went on a ride (Suburban driving, slow speeds). It was < than a 20-minute trip. When we got back we noticed a small ding at that bottom of the windshield near the hood. It spread very quickly. The car has less than 1600 miles on it since the end of December 2019. It now mid-may and this already happened with limited use. The car is stored in a garage when it is not in use. I am extremely disappointed that we need to pay $1300 for a new windshield.
I was driving, no car or anything was in front of me, heard a pop then noticed at large crack in my windshield. The windshield is smooth, nothing hit it.
Purchased vehicle new in late October 2019. Windshield cracked, for no apparent reason, in mid-December 2019. In other words, nothing struck the windshield to cause the crack.
The contact owns a 2020 Subaru Forester. The contact stated that while his spouse was driving approximately 60 mph, a small object hit the upper left-hand corner of the front windshield causing a crack in the view of the driver. The contact contacted Subaru of el cajon (900 arnele ave, el cajon, ca 92020, (619) 440-0404) and was informed that the windshield needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that windshield was not covered under warranty. The contact stated that after researching online, it was stated that the windshield was manufactured with a thinner glass and it was common for fracture to occur with little to no impact. The approximate failure mileage 4,000.
The contact owns a 2020 Subaru Forester. The contact stated that while driving 70 mph, an unknown insect hit the lower driver side corner of the windshield. An hour later, a 14'' crack began to form at the exact spot where the insect made impact with the windshield. The contact took the vehicle to Subaru of Ontario (1195 auto center dr, Ontario, ca 91761) where an appointment was made to have the windshield repaired. The manufacturer had not been notified of the failure. The contact was concerned that the quality of the windshield was unsafe and could potentially cause an injury. The vehicle was repaired. The failure mileage was 12,200.
I noticed a chip in my windshield that seemed to appear overnight in my garage. I called my insurance company and they sent someone to fill it the next day. When he came to fill the chip, he said that it cracked and spread after he filled it. I then noticed there are literally over 10 chips scattered throughout the windshield not including that one. I bought this Forester on October 31, 2019 brand new and am a very cautious driver. There is no way there should be this many chips in my windshield and for the windshield to crack from a certified technician filling a very small chip.
Walked out to garage this morning, and noticed the windshield is cracked. I am not aware of anything hitting the windshield, and the car has less than 3,000 miles on it, purchased in February 2020.
A D V E R T I S E M E N T S
- West Hills, CA, USA