This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Subaru windshield hit with a tiny object, but resulting crack was over a foot long. I had to pay almost $800 to get a replacement. The crack is in my line of vision. No Subaru OEM windshield are available for replacement.
I have owned several cars in the past but my Subaru Forester-??s windshield cracked within the first year. I now have 3 cracks in my windshield and I havent even had it for 2 years. I even spoke with my local Subaru dealership and they even say the windshields crack more then they should.
I was driving on a highway cloverleaf on October 29 2021 when I heard a load popping sound in the windshield area. At the time it occurred the closest vehicle in front of me was a pickup truck several hundred yards ahead of me on the curve, so I was not inline with the rear of the vehicle. Within about 15 seconds a crack started creeping from the upper drivers side of the windshield, to the center middle of the window. The sound I heard was nothing like a rock hitting the window. I took the Forester to Lee's Summit Subaru and had Service Advisor Greg Richards take a look at it and he said there was a small impact area (1/20th CM), but said it looked to small to have caused the crack. He said, "that because of the EyeSight System, Subaru had to make the glass thinner than the industry standard for it to work consistently, they chose the higher safety rating over a stronger windshield." He checked to se if we had purchased windshield replacement insurance, which we had not. He told me he has a friend that has gone through six windshield's on his Outback in the last 2 years. He said the problem was with any Subaru with The EyeSight System. I took Photos of what he said was the impact area, with a ruler for reference.
Windshield has crack starting at bottom middle of passenger side that curves up to about half way up and over the windshield ending about midpoint between passenger and driver. Car had been last driven Sunday, October 17th 2021 and then no crack was still visible as of Friday morning. But between Friday and Saturday, October 23rd 2021 the crack appeared when the vehicle had not been driven in 5 days. Heard about possible windshield issues with recent Subaru models so wanted to submit my info as from what I can tell nothing hit the windshield to cause the problem. Since $10.23 the car has been driven and I am not seeing the crack spread any further thus far.
- Piscataway, NJ, USA
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The glass broke after the windshield wiper was placed down on it. The windshield glass is broken twice this year. I just replaced it several months ago. It has cracked in the same spot on the passenger side right
We were driving about 50 mph on a paved road in the suburbs of a city when suddenly we heard a "pop" and saw a chip in the passenger side of our windshield. No other cars were around us at the time and it was an open road (e.g., we did not drive under an overpass). We don't know how the chip occurred. We continued driving and then parked the car in our garage. Four days later, with the car still in the garage, we discovered the chip had grown into a more than 20-inch crack horizontally on the passenger side of the car. We have been in touch with our insurance company and they have recommended a specific auto glass company to repair it. But we've been told it'll take 4 weeks or more to receive the replacement windshield and recalibrate it. We have since learned from searching the Internet that cracking windshields on Subaru models is a common complaint among Subaru owners.
Windshield cracked without cause overnight while car was not being driven. Stress crack emanating from the bottom edge where the defroster element for the windshield wipers is located ending in about the center of the windshield. Dealer inspected and could not find an impact point.
While driving back home from Sacramento to San Diego, my windshield cracked for no reason and with time it increased. I am 100% sure that no pebble from road hit the windshield. I went to the dealership and they didn-??t report me that windshield had defect but issued me a quote of approx $1900.
A small rock hit my windshield and seemed to crack it WAY more easily than it should have. I Was researching cost to replace it and found the information about the lawsuit and the fact that it applies to my year of Subaru. So I decided to file a complaint to be included in the lawsuit.
My front windshield cracked without having an object hit it. I had it inspected and repaired by satellite auto glass per my warranty. I was made to pay eyesight calibration out of pocket.
Windshield randomly has a long crack in it. Zero signs of any initial rock impact or chip that would of caused it. I parked it at work with no cracks or anything on the windshield. Then came to my car after work and there was long crack. No signs of impacts.
A D V E R T I S E M E N T S
- Atlanta, GA, USA