This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving to work and many of my warning lights suddenly came on. This includes my check engine light, my lane assist light, my auto collision braking, my eye sight disabled and my cool engine light keeps going on and off. My cabin heating also isn-??t working. There is no reason for this happening other than my thermo control valve failing.
The Thermo Control Valve is faulty and renders the vehicle non-operative. There have been numerous instances in Subaru Foresters in the same make and year.
The Thermal Control Valve failed on my car and it-??s only 3 years old. This is a common issue and is widely known within the forums. Subaru should recall these valves as they are failing prematurely.
I was at a red light when the engine shut off and the check engine and several other warning lights came on. After multiple tries I was finally able to restart the vehicle and drive it off the road. After taking it to the dealership the confirmed issue is the Thermal Control Valve. The dealership is requesting about $1600 to replace the faulty part.
I stopped at a red light. The car's auto shutoff feature turned the car off for the fuel savings. When the light turned green and I went to go, the car tried to start and failed. I had to put it in park and start the car manually.
- Mantua, OH, USA
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On Sunday, [XXX] we were traveling in our 2020 Subaru Forester on a trip from Minnesota to Florida for a vacation. Not long into cross country trip we found ourselves stranded on the side of the highway uncertain about the ability of our vehicle to continue to due to a defective Thermo Control Valve failure. About 200 miles into our trip, while driving at highway speeds south of Rochester, MN the dashboard lit up. The check engine light was on, and other safety features were lit up on the dash as disabled (Eye-sight technology, lane assist, automatic vehicle collision braking). The heat would not work after this incident. We checked the owners manual, and then drove to an Auto-parts store to have a scan done to determine the error code. The code "P26A3 - Engine coolant bypass valve A Range/Performance" was indicated. In checking online we discovered that a Thermo Control Valve replacement was needed ASAP and to continue driving the vehicle could risk severe engine damage. Since it was a Sunday, and we were essentially stranded if we couldn't use the vehicle. We continued on, stopping and checking the engine periodically for overheating. We were able to get an appointment at Lou Fusz Subaru in St. Peters, MO on Monday afternoon and they replaced the Thermo Control Valve at a cost of $1,961.51. We were told that this wasn't under warranty due to the mileage on the vehicle (76,358 miles). In researching this issue online, we found that the Thermo Control Valve failure to be a common issue and certain year/model vehicles and Subaru should have recalled this part a long time ago (in our opinion). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Started engine after parking and check engine light came on, eyesight disabled, and flashing -??s-??. Stopped driving and took vehicle to dealer. Diagnosed as thermo control unit. Told they didn-??t have a loaner and was safe to drive for a few days. Has no heat and engine would not warm up. No safety systems. Retained 3 days later to dealer when loaner was available. Repaired under powertrain warranty.
My thermo value went bad on my 2020 Forrester with no symptoms or warning causing me to become stranded in the middle of an extremely busy road. This is seemingly known problem and I'm unsure why Subaru has not been more proactive with this knowledge, not allowing others to end up in the same dangerous situation I was left in. Also, even after having the thermo value replaced, I have no way of knowing if any permanent damage was caused to my engine.
The thermal control valve stopped working. The car has <50K miles on it. The error also results in many/all of the safety systems being deactivated (no adaptive cruise control, no lane centering, no rear braking, etc.)
Driving my 2020 Subaru Forrester on 1/26/24, at night. Stopped at traffic light. Car started shaking, dash lights system lights came on. Turned off car and restarted. Car would not accelerate. Had towed to mechanic. Diagnosed as probable thermo regulator. Could not repair because part only available from Subaru. Called dealer who was not sympathetic or helpful. Told to bring in and leave. Would get to it when they could.
The contact owns a 2020 Subaru Forester. The contact stated while driving 75 MPH, the Forward Collision Avoidance Automatic Emergency Braking system activated and applied the brakes. The contact was able to pull to the shoulder of the roadway, where he smelled a burnt smell in the interior of the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine and brake warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the throttle body. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 35,600.
Got warning P2A63 that the Thermo Control Valve is shot around 63k miles. Apparently this is happening very often in Subaru's made between 2019 and 2022.
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
My vehicle has repeatedly required being jump-started after sitting for a period of time. Recently it has become a safety issue because the engine is designed to turn off at times in order to traffic to improve fuel efficiency. After research, Subaru has a known issue with the DCM system used to power the optional (subscription based) Starlink system. This system uses 3G signals to provide emergency assistance; however 3G signal has been decommissioned and the system is unable to connect to a tower and never stops trying. This creates a parasitic drain on the battery that can (and has) prevents the car from being able to restart from a stopped position.
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
When the vehicle comes to a stop light or a stop in traffic and the engine turns off the vehicle will stall. It then leaves me sitting in traffic trying to restart my vehicle thus leaving me in an unsafe situation. This happens more often than not.
While driving, most of the dash errors lights lit up- alerting me that the Eyesight Warning, RAB ( Reverse Auto Braking) and other safety functions were disabled. The Check Engine light was on and a flashing S next to it. Cold Engine light was illuminated as well. Dealer diagnosed with a faulty Thermal Control Valve, which somehow disabled all safety features. This is a common failure of Subarus and a recall is needed.
A D V E R T I S E M E N T S
- Woods Cross, UT, USA