This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer came to a complete stop at a stop sign. She proceeded to move forward and was bumped by another vehicle from behind. Upon impact, dual airbags deployed. But passenger's airbag broke windshield. Glass was everywhere. Dealership was notified, and mechanic told her that there was a problem.
Vehicle was involved in an accident to right side in January 2000. Airbags did not employ. On May 12, 2000 while driving on a route #32 in the town of westminster, md., the air bag light came on and the bags deployed for no apparent reason. Lawrence Subaru in hanover pa was notified and Subaru sent an employee to hanover to inspect the car. At no time did Subaru state that there had been a recall on this vehicle #98V315000. No notification of recall was ever received previous to deployment. On the day of the inspection, Subaru did not say anything about this defect. They inspected the vehicle and pointed to the previous right side damage and damage under the vehicle and said the bags deployed because the car hit something. There is not now and was not at the time, any evidence of front impact damage. Subaru cust rel. Rick pozniak, judy york, peter bortner, and dan dalton never stated in any conversations there had been a recall. They never advised to remove the tow hooks, which were on the vehicle, and refused to repair the vehicle. We found the recall on the internet, and it was only then they admitted there was a problem, but stated this vehicle was in an accident. They admitted it took front end damage and/or tow hooks hitting an object to deploy, but refused to pay for any repairs or admit to liability. They have fought us from day one, withheld information, and were totally uncooperative. When asked specifically if this was a probem with other Subaru, they said no until confronted with the recall information from the internet. They handling of this matter borders on fraud, and probably would be considered such under Maryland law.
Both passenger and driver airbags experienced false deployment, accident was less than 5 mph with no damage to exterior of the vehicles, the deployment shattered the windshield of the vehicle.
- Hagerstown, MD, USA
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My car was stopped, second in line, at the end of the exit ramp of I-91 in northampton, MA (very slight downhill grade). The first car began to pull out. I removed foot from brake, did not place foot on gas and eased out clutch to cause car to creep forward. I looked left, saw traffic coming fast and reflexively hit brake hard. Both airbags deployed, smashing windshield. I was not hit because the seat was fully back (I'm 6'1") and because there was no impact to throw me forward. First car was 3' in front of mine. Driver confirmed I did not hit her. Massachusetts state police trooper, robert plant, responded. He asked first car driver if she had been hit (response "no"), then left scene without filing accident report (there was no accident, only a breakdown). I reported incident to Subaru. They inspected car, claim scratches on bumper (pre-existing) indicate impact occured and that airbags responded correctly. There was definitely no impact, not even contact!!!
While driving about 45 mph another vehicle in front of consumer was trying to make a left, and consumer hit the vehicle broadside. Upon impact, air bags deployed, burning consumer's right arm.
While pulling off from a yield sign driver's side and passenger's side airbags deployed for no apparent reason. Problem was reported to the dealership and manufacturer, Subaru not accepting any responsibility for the incident.
While driving over a dip at low speed, both air bags deployed without impact. However, the windshield was smashed and the dashboard had to be replaced, due to violent/false deployment which resulted in injury.
EA97010, oversensitive air bag deployment: While pulling into a gas station, driving 5 mph, driver ran over a curb and the air bag on the drivers' deployed. The manufacturer was contacted about the problem. The problem has not been corrected.
Consumer's son was driving aprrox 35 mph ran over a pothole on passenger's side, driver's side air bag deployed. Consumer received few scretches. Wearing seatbelt, no damage to car.
The consumer turning left on a curve was abruptly hit on the left front of the vehicle and the air bag did not deploy. The consumer went to the hospital for knee injury.
Driving at low speed, 10mph, drainage ditch, very shadow, dual airbags, passenger's and driver's side airbags deployed, driver sustained burns, no impact involved
Owner states that she was involved in a minor fender bender in which she struck another vehicle in the rear traveling at a very low speed, both airbags deployed. Owner thinks that that there may be a problem with her airbags.she has dual airbags.
Wife went to park vehicle in garage, vehicle bumped concrete wall slightly, the driver's side air bag deployed at 3mph unexpectedly, driver's was hit in face and suffered minor discomfort. Dealer said it was speed.
A D V E R T I S E M E N T S
- Norris, TN, USA