This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
10/162017 - I was walking down the street to meet my wife for dinner after parking my car. As I watched her pull into the parking lot in front of me in the Legacy I saw the windshield get blown out by the passenger airbag being deployed. She was stopped waiting for traffic on a city street to clear to pull in and was not moving very fast at all, approx 5 mph. Luckily no one was in the passenger seat and my wife sustained minor injuries from flying glass. After inspecting the vehicle the following day our mechanic said he believed that the airbag recall # 96V315000 performed on 12/11/1998 apparently was not performed properly and he suspected that the poorly removed tow-hook was not cut off short enough (not to the recall spec) to prevent accidental inflation of the airbag. I believe that the remaining stub of the tow-hook may have impacted the driveway as she pulled in deploying the airbag, we contacted Subaru and they basically said it was not their problem. See attached pictures from our mechanic and email correspondences from Subaru.
The contact owns a 1995 Subaru Legacy. The contact stated that the brake pedal froze and was resistant to engagement. The failure caused the contact to crash into the rear of another vehicle. The contact stated that the air bags did not deploy upon impact. The vehicle was towed to the contact place of residence and was not inspected for the failure or repaired. The failure and current mileage was 174,278.
Manufacturer's recall WX0-72; earlier deployment of airbags due to wheel/tow hook apparatus.. when hitting a pebble airbags would deploy on point of contact. The consumer was against removing of the tow hook as a solution to air bag problem. Towing with out the tow hook would damage the entire front drive system according to the consumer.
Recall repair (98V-315) in relation to the tow hooks being removed states that damage can occur at a later time if vehicle is towed, however does not state vehicle will be covered under recall repair if damages occur. Mjs
- Knoxville, TN, USA
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Inadvertent air bag deployment can occur after undercarriage contact of the tow hooks with curb, dip, speedbump anf other road hazards. Consumers feel removal of the tow hook is an unacceptable repair for possible air bag deployment recall (98V-315). Nlm
Airbags deployed, resulting in minor injuries. A recall has been issued on the vehicle make. However this vehicle is not included due to VIN. Recall 98V135000. The manufacturer has been notified.
A D V E R T I S E M E N T S
- White Salmon, WA, USA